Experience Manager Jobs in District of Columbia
Experience Manager jobs in District of Columbia are concentrated in Washington DC proper, where federal agencies, national associations, and major hospitality and events firms sustain consistent demand at coordinator through director level. Employers like Marriott International, National Geographic Society, and Hyatt place experience managers across guest relations, event programming, and brand activation roles. Customer experience design, event and conference management, and member engagement are the specialties drawing the most consistent hiring activity across the District. Scan the live roles below and apply to whichever ones fit.
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Overview
We are seeking a dynamic and experienced Program Manager with a strong background in NIH (National Institutes of Health) and HHS (Health and Human Services) IT Cyber project environments to lead complex, multi-faceted federal cybersecurity programs.
Education / Experience: Bachelor’s Degree AND 12+ years work experience in IT/cyber, incl. 5+ years leading federal cybersecurity programs
Required Certifications: PMP AND CISSP
Preferred: ITIL v4; NIH/HHS experience; subcontractor management; FFP delivery
Responsibilities
- Single POC with authority to commit company resources; owns program cost, project schedule, quality, risk, and reporting for a 24.5-FTE program
- Responsible for supporting ~165 FISMA systems
- Weekly/monthly reporting rhythm and QPRs along with one subcontractorunder an integrated team model.
- Lead the planning, development, and execution of large-scale cyber programs in compliance with NIH/HHS guidelines and federal regulations.
- Facilitate requirements gathering sessions and conduct thorough requirements analysis to define project scope and objectives clearly.
- Oversee project lifecycle activities including initiation, planning, execution, monitoring, control, and closure utilizing methodologies like Waterfall, Agile, SAFe, or Lean Six Sigma.
- Conduct root cause analysis and risk assessments to proactively identify issues and implement mitigation strategies.
- Manage vendor relationships and contracts ensuring compliance with federal procurement standards while controlling costs through budget management and earned value management techniques.
- Facilitate meetings for project updates and stakeholder communication; prepare comprehensive reports and presentations that clearly articulate project status and outcomes.
- Apply change management principles to support organizational transitions smoothly while maintaining project momentum.
Skills
- 12+ years IT/cyber, including 5+ years leading federal cybersecurity programs
- Extensive experience in program development within NIH/HHS or federal health agencies with a deep understanding of their specific requirements.
- Proven supervisory experience managing technical teams in complex cybersecurity project environments; adept at leadership in fast-paced settings.
- Strong expertise in project management methodologies including PMBOK standards; proficient with tools like Microsoft Project, Primavera P6, Smartsheet, or VersionOne.
- Skilled in requirements gathering, process mapping, business process modeling, and requirements management to ensure clear scope definition.
- Expertise in risk management techniques such as root cause analysis and Six Sigma methodologies; capable of implementing continuous improvement strategies like Kaizen or Lean Six Sigma.
- Demonstrated ability to manage multiple projects simultaneously using Agile frameworks such as SAFe or Kanban; adept at project scheduling and scope management.
- Excellent communication skills for effective stakeholder engagement; capable of delivering compelling presentations and technical documentation.
- Strong organizational skills with the ability to coordinate diverse teams while managing budgets effectively through cost control measures.
- Familiarity with IT infrastructure systems including SharePoint, Salesforce, ServiceNow, SAS data analysis tools, ERP systems, and content management platforms is preferred.
Pay: $210,000.00 - $225,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Do you currently hold a Bachelor's Degree AND both an active PMP AND CISSP certification?
Work Location: In person
See All 11 Experience Manager Jobs in District of Columbia
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Find Experience Manager JobsExperience Manager Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Experience Manager Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Renewable Energy
What District of Columbia Employers Look For
The qualifications that appear most often in experience manager jobs across District of Columbia.
- Bachelor's degree in hospitality, communications, marketing, or a related field required
- Three or more years of experience in event management, guest relations, or customer experience
- Demonstrated ability to lead cross-functional teams and manage vendor relationships
- Proficiency with CRM platforms, project management tools, and experience analytics software
- Strong written and verbal communication skills for stakeholder and executive audiences
- Familiarity with federal or association event protocols and compliance standards preferred
Experience Manager Jobs in District of Columbia: Frequently Asked Questions
How do you become a experience manager in District of Columbia?
Most experience manager roles in District of Columbia are reached through a combination of a bachelor's degree in hospitality management, communications, or marketing and several years in customer-facing or events roles. No state-issued license is required for this role in DC. Employers here value candidates who have worked within federal agency environments, national associations, or major hotel groups, and certifications like the Certified Meeting Professional credential strengthen applications significantly.
Which companies hire experience managers in District of Columbia?
Companies currently hiring experience managers in District of Columbia include CVS Health, Okta, and Nexamp, per current listings on Migrate Mate as of July 2026. The District's dense concentration of national associations, hospitality groups, and federal contractors means demand stays active across both private-sector and mission-driven organizations throughout the year.
Which District of Columbia cities have the most experience manager jobs?
Washington account for the most experience manager openings in District of Columbia. Washington DC itself dominates the market given its role as the seat of federal government and a major convention and hospitality destination, while nearby areas like Arlington and Bethesda contribute additional openings through their high density of corporate headquarters, hotels, and trade associations.
Are there remote experience manager jobs in District of Columbia?
Yes, but they're limited. About 50% of experience manager openings tied to District of Columbia are remote or hybrid as of July 2026, reflecting the hands-on nature of much of this work. The portions of the role most likely to be conducted remotely include customer journey analysis, digital experience strategy, and program coordination for association or nonprofit clients rather than on-site event or guest-facing functions.
How can I get hired as a experience manager in District of Columbia with little or no experience?
The most realistic entry point is an event coordinator or guest services associate role at one of DC's major hotels, convention centers, or national associations, many of which run structured development programs for early-career staff. Organizations like Events DC and large hospitality groups promote internally, so starting in front-desk, catering coordination, or member services positions builds the credentials employers look for. Earning a Certified Meeting Professional designation early accelerates progression into full experience manager titles.
Where can I find and apply to experience manager jobs in District of Columbia?
You can find and apply to experience manager jobs in District of Columbia on Migrate Mate, which lists current openings across the District. Search the available roles, identify the ones that match your background and interests, and apply directly to the positions that fit.
See All 11 Experience Manager Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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