Experience Manager Jobs in Virginia
Experience Manager jobs in Virginia are in strong demand, concentrated in hospitality, technology, retail, and event services sectors, with openings at every level from coordinator to senior director. The largest hiring metros are Northern Virginia, Richmond, and Virginia Beach, where established employers like Marriott International, Booz Allen Hamilton, and Capital One consistently bring on experience managers across corporate, consumer, and venue-based functions. Customer experience strategy, digital experience design, and employee experience programs are the most sought-after specialties right now. See the openings below and apply to the ones that match your experience.
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Showing 5 of 84+ Experience Manager jobs
DESCRIPTION
This opportunity calls for a candidate willing to work effectively at scale, thrive in ambiguous situations, and deliver multiple projects while contributing to a collaborative team environment. They possess strong communication skills and ability to manage team priorities against tight timelines. A proven track record of effective prioritization and taking initiative is important. Candidates should be comfortable with ambiguity and possess strong customer obsession. The position will leverage tools, analytics, and communications to improve the education, engagement, and experience of field and corporate interns.
Key job responsibilities
- Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities.
- Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals.
- Partnership with other Program Managers to force multiply specialized programming innovations.
- Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution.
- Propose and implement innovative solutions to enhance experience and program outcomes.
- Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality.
- Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents.
A day in the life
This role requires ability to work across multiple time zones, including AMER, EMEA, APJC, and LATAM which may result in starting your day earlier or ending your working day later on a regular occurrence to support the global team.
About the team
At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through cutting-edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Experience working in an analytical environment with cross-functional teams
- Experience in requirement gathering and ability to write clear and detailed requirement document
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience with Six Sigma tools and Lean techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
DESCRIPTION
This opportunity calls for a candidate willing to work effectively at scale, thrive in ambiguous situations, and deliver multiple projects while contributing to a collaborative team environment. They possess strong communication skills and ability to manage team priorities against tight timelines. A proven track record of effective prioritization and taking initiative is important. Candidates should be comfortable with ambiguity and possess strong customer obsession. The position will leverage tools, analytics, and communications to improve the education, engagement, and experience of field and corporate interns.
Key job responsibilities
- Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities.
- Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals.
- Partnership with other Program Managers to force multiply specialized programming innovations.
- Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution.
- Propose and implement innovative solutions to enhance experience and program outcomes.
- Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality.
- Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents.
A day in the life
This role requires ability to work across multiple time zones, including AMER, EMEA, APJC, and LATAM which may result in starting your day earlier or ending your working day later on a regular occurrence to support the global team.
About the team
At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through cutting-edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Experience working in an analytical environment with cross-functional teams
- Experience in requirement gathering and ability to write clear and detailed requirement document
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience with Six Sigma tools and Lean techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
See All 84 Experience Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Experience Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- Capital One11
- Tire Discounters7
- Information Technology Senior Management Forum5
- Amazon4
- Five Below4
Top Industries Hiring
- Retail
- Insurance
- Food & Beverage
- Staffing & Recruiting
- Banking & Financial Services
What Virginia Employers Look For
The qualifications that appear most often in experience manager jobs across Virginia.
- Bachelor's degree in marketing, communications, business, or a related field
- Three or more years managing customer, employee, or event experience programs
- Demonstrated ability to lead cross-functional teams and influence without direct authority
- Proficiency with CRM platforms, experience management software, or journey mapping tools
- Strong data analysis skills to measure satisfaction, engagement, and experience outcomes
- Excellent written and verbal communication skills for stakeholder reporting and presentations
Experience Manager Jobs in Virginia: Frequently Asked Questions
How do you become a experience manager in Virginia?
Most experience manager roles in Virginia require a bachelor's degree in marketing, communications, hospitality management, or business administration. Virginia does not issue a state license specific to this role, but employers in sectors like hospitality often value credentials from recognized bodies such as the American Hotel and Lodging Educational Institute. Building a portfolio of measurable outcomes in customer satisfaction, employee engagement, or event delivery is the most effective path to qualifying for roles across Virginia's major hiring sectors.
Which companies hire experience managers in Virginia?
Virginia experience manager roles are posted by Capital One, Tire Discounters, and Information Technology Senior Management Forum and others right now, based on current listings on Migrate Mate as of September 2026. Virginia's mix of federal contracting firms, Fortune 500 headquarters in Northern Virginia, and major hospitality and retail brands in Richmond and Virginia Beach creates consistent demand across multiple industries.
Which Virginia cities have the most experience manager jobs?
McLean, Arlington, and Richmond lead Virginia in experience manager openings. Northern Virginia draws the highest volume because of the dense concentration of technology firms, federal contractors, and corporate headquarters, while Richmond's retail, financial services, and healthcare employers generate steady demand, and Virginia Beach's hospitality and tourism industry sustains openings in venue and guest experience roles year-round.
Are there remote experience manager jobs in Virginia?
Yes, and more than most fields. About 33% of experience manager openings tied to Virginia are remote or hybrid as of September 2026, reflecting how much of the role involves strategy, data analysis, and cross-functional coordination rather than on-site presence. The parts of the role most likely to be fully remote are digital experience design, employee experience program management, and CX analytics, while venue-based or event experience roles typically require on-site work.
How can I get hired as a experience manager in Virginia with little or no experience?
The most realistic entry path is through coordinator or specialist roles in customer service, event operations, or employee engagement teams at large Virginia employers. Major Northern Virginia technology and consulting firms often hire experience associates or program coordinators as stepping stones, and Richmond's retail and financial institutions run associate-level customer experience programs open to new graduates. A portfolio demonstrating a redesigned journey map, an employee engagement initiative, or a measurable satisfaction improvement can offset limited tenure.
Where can I find and apply to experience manager jobs in Virginia?
You can find and apply to experience manager jobs in Virginia on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background, then apply directly to the ones that fit your experience level and preferred location within Virginia.
See All 84 Experience Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Experience Manager Jobs