Experience Manager Jobs in Washington
Experience Manager jobs in Washington are in strong demand, with concentrations in technology, retail, hospitality, and consumer-facing industries anchored across Seattle, Bellevue, and Redmond. Major employers with lasting Washington footprints, including Amazon, Microsoft, and Starbucks, hire experience managers to lead customer, employee, and product experience programs at scale. The most sought-after specialties in Washington are customer experience strategy, employee experience design, and digital product experience. Find a role that fits below and apply directly.
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Showing 5 of 79+ Experience Manager jobs
DESCRIPTION
Within Amazon University Talent Acquisition (AUTA), the Experience (AUTA-X) team provides a best-in-class internship experience (onboarding, early career development, and offboarding) to engage and retain top diverse early career talent. AUTA-X is seeking a Program Manager to support the day-to-day operations across the internship lifecycle globally. This role will be instrumental in shaping the future of our high touch programming agenda, driving operational excellence, and ensuring the success of our early talent initiatives.
This opportunity calls for a candidate willing to work effectively at scale, thrive in ambiguous situations, and deliver multiple projects while contributing to a collaborative team environment. They possess strong communication skills and ability to manage team priorities against tight timelines. A proven track record of effective prioritization and taking initiative is important. Candidates should be comfortable with ambiguity and possess strong customer obsession. The position will leverage tools, analytics, and communications to improve the education, engagement, and experience of field and corporate interns.
Key job responsibilities
- Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities.
- Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals.
- Partnership with other Program Managers to force multiply specialized programming innovations.
- Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution.
- Propose and implement innovative solutions to enhance experience and program outcomes.
- Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality.
- Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents.
A day in the life
This role requires ability to work across multiple time zones, including AMER, EMEA, APJC, and LATAM which may result in starting your day earlier or ending your working day later on a regular occurrence to support the global team.
About the team
At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through cutting-edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Experience working in an analytical environment with cross-functional teams
- Experience in requirement gathering and ability to write clear and detailed requirement document
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience with Six Sigma tools and Lean techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, VA, Arlington - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
DESCRIPTION
Within Amazon University Talent Acquisition (AUTA), the Experience (AUTA-X) team provides a best-in-class internship experience (onboarding, early career development, and offboarding) to engage and retain top diverse early career talent. AUTA-X is seeking a Program Manager to support the day-to-day operations across the internship lifecycle globally. This role will be instrumental in shaping the future of our high touch programming agenda, driving operational excellence, and ensuring the success of our early talent initiatives.
This opportunity calls for a candidate willing to work effectively at scale, thrive in ambiguous situations, and deliver multiple projects while contributing to a collaborative team environment. They possess strong communication skills and ability to manage team priorities against tight timelines. A proven track record of effective prioritization and taking initiative is important. Candidates should be comfortable with ambiguity and possess strong customer obsession. The position will leverage tools, analytics, and communications to improve the education, engagement, and experience of field and corporate interns.
Key job responsibilities
- Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities.
- Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals.
- Partnership with other Program Managers to force multiply specialized programming innovations.
- Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution.
- Propose and implement innovative solutions to enhance experience and program outcomes.
- Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality.
- Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents.
A day in the life
This role requires ability to work across multiple time zones, including AMER, EMEA, APJC, and LATAM which may result in starting your day earlier or ending your working day later on a regular occurrence to support the global team.
About the team
At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through cutting-edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Experience working in an analytical environment with cross-functional teams
- Experience in requirement gathering and ability to write clear and detailed requirement document
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience with Six Sigma tools and Lean techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, VA, Arlington - 55,600.00 - 97,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually
See All 79 Experience Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Experience Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Amazon25
- Amazon Web Services7
- TikTok5
- Microsoft4
- Ulta3
Top Industries Hiring
- Technology & Software11
- Retail6
- E-Commerce & Online Marketplaces6
- Distribution & Wholesale1
What Washington Employers Look For
The qualifications that appear most often in experience manager jobs across Washington.
- Bachelor's degree in business, communications, marketing, or a related field required
- Three or more years managing customer or employee experience programs preferred
- Demonstrated ability to design and implement experience improvement initiatives
- Proficiency with CRM platforms, customer feedback tools, or experience management software
- Strong cross-functional collaboration skills with product, operations, and marketing teams
- Experience analyzing qualitative and quantitative data to drive experience decisions
Experience Manager Jobs in Washington: Frequently Asked Questions
How do you become a experience manager in Washington?
The most direct path is a bachelor's degree in business, communications, marketing, or a related field, followed by experience in customer-facing or employee-facing roles. Washington does not require a state-issued license for experience managers. Employers in Seattle and Bellevue commonly look for candidates with backgrounds in operations, marketing, or HR who have led measurable experience improvement projects, along with familiarity with journey mapping and customer feedback platforms.
Which companies hire experience managers in Washington?
Washington experience manager roles are posted by Amazon, Amazon Web Services, and TikTok and others right now, based on current listings on Migrate Mate as of September 2026. Washington's concentration of technology headquarters, global retail brands, and hospitality operators makes it one of the more active states for this role across multiple industry verticals.
Which Washington cities have the most experience manager jobs?
Seattle, Redmond, and Bellevue have the most experience manager openings in Washington. Seattle drives the largest share of postings because of its dense concentration of technology companies, corporate headquarters, and major retail and hospitality brands, while Bellevue and Redmond add significant volume through the Microsoft and Amazon ecosystems and the growing cluster of enterprise-technology firms based on the Eastside.
Are there remote experience manager jobs in Washington?
Yes, and more than most fields, because experience management often centers on research, strategy, and cross-functional coordination that translates well to remote work. About 38% of experience manager openings tied to Washington are remote or hybrid as of September 2026, reflecting the tech-forward culture of the state's largest employers. Roles focused on digital product experience or employee experience tend to carry the most remote flexibility, while positions tied to retail or hospitality venues are more likely to be on-site.
How can I get hired as a experience manager in Washington with little or no experience?
The most realistic entry point is a coordinator or associate role in customer experience, employee experience, or operations at a Washington retailer, hotel group, or technology company. Amazon and Starbucks both run structured rotational and associate programs in Seattle that develop early-career candidates into experience-focused roles. Moving laterally from customer success, HR coordinator, or UX research positions is a common path. Building a portfolio that documents a journey-mapping project or a measurable service improvement gives candidates a concrete edge in Washington interviews.
Where can I find and apply to experience manager jobs in Washington?
You can find and apply to experience manager jobs in Washington on Migrate Mate, which lists current Washington openings across Seattle, Bellevue, Redmond, and other cities in the state. Find the roles that fit your background and apply directly to the employers posting them.
See All 79 Experience Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Experience Manager Jobs