Experience Manager Jobs in Seattle, WA
Experience Manager jobs in Seattle concentrate in South Lake Union, Capitol Hill, and the Central Business District, across hospitality, retail, and tech-driven consumer brands, with steady demand from both enterprise and independent operators. Employers posting right now include Amazon, Amazon Web Services, and TikTok. Scan the live roles below and apply to whichever ones fit.
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DESCRIPTION
PXTCS is seeking a Software Development Manager to lead an engineering team responsible for taking its most important ML and AI models from research into reliable, large-scale production systems. This person will own the technical strategy, architecture, and operational excellence of the services that serve these models, while building and growing the team of engineers who deliver them.
This is a hands-on leadership role: the SDM will be deep enough in the system to make architectural calls and unblock engineers, while also owning hiring, mentorship, and delivery commitments across the team.
The SDM will work side-by-side with the applied scientists, economists, and data scientists who develop these models, translating research-grade prototypes into production-grade systems that are scalable, efficient, secure, and fault-tolerant. This role partners closely with TPMs, Data Engineers, product managers, and business stakeholders across PXT to ensure the systems built meet real operational needs, and represents the engineering roadmap and technical tradeoffs to senior leadership.
Key job responsibilities
- Own the technical strategy, architecture, and end-to-end delivery of production services that host and serve PXTCS's ML/AI models, ensuring they are scalable, highly available, secure, and fault-tolerant.
- Hire, mentor, and grow a high-performing team of software engineers.
- Partner directly with applied scientists, economists, data engineers and data scientists to take models from research and experimentation through to productionization, establishing repeatable paths from science to production (MLOps, CI/CD, model monitoring, and retraining pipelines).
- Set and maintain engineering standards through design reviews, code reviews, and operational readiness reviews; provide hands-on technical guidance when the team hits hard problems.
- Drive operational excellence for live production systems, including monitoring, alerting, on-call practices, incident response, and root-cause analysis.
- Communicate technical strategy, tradeoffs, risks, and status clearly to both technical teams and senior leadership.
- Collaborate with TPMs, product managers, and business stakeholders across PXT to prioritize roadmap investments against business impact.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
- 5+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience productionizing machine learning systems, including MLOps practices such as model deployment, monitoring, versioning, and retraining pipelines at scale.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 184,900.00 - 250,200.00 USD annually
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually
DESCRIPTION
PXTCS is seeking a Software Development Manager to lead an engineering team responsible for taking its most important ML and AI models from research into reliable, large-scale production systems. This person will own the technical strategy, architecture, and operational excellence of the services that serve these models, while building and growing the team of engineers who deliver them.
This is a hands-on leadership role: the SDM will be deep enough in the system to make architectural calls and unblock engineers, while also owning hiring, mentorship, and delivery commitments across the team.
The SDM will work side-by-side with the applied scientists, economists, and data scientists who develop these models, translating research-grade prototypes into production-grade systems that are scalable, efficient, secure, and fault-tolerant. This role partners closely with TPMs, Data Engineers, product managers, and business stakeholders across PXT to ensure the systems built meet real operational needs, and represents the engineering roadmap and technical tradeoffs to senior leadership.
Key job responsibilities
- Own the technical strategy, architecture, and end-to-end delivery of production services that host and serve PXTCS's ML/AI models, ensuring they are scalable, highly available, secure, and fault-tolerant.
- Hire, mentor, and grow a high-performing team of software engineers.
- Partner directly with applied scientists, economists, data engineers and data scientists to take models from research and experimentation through to productionization, establishing repeatable paths from science to production (MLOps, CI/CD, model monitoring, and retraining pipelines).
- Set and maintain engineering standards through design reviews, code reviews, and operational readiness reviews; provide hands-on technical guidance when the team hits hard problems.
- Drive operational excellence for live production systems, including monitoring, alerting, on-call practices, incident response, and root-cause analysis.
- Communicate technical strategy, tradeoffs, risks, and status clearly to both technical teams and senior leadership.
- Collaborate with TPMs, product managers, and business stakeholders across PXT to prioritize roadmap investments against business impact.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
- 5+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience productionizing machine learning systems, including MLOps practices such as model deployment, monitoring, versioning, and retraining pipelines at scale.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 184,900.00 - 250,200.00 USD annually
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually
See All 72 Experience Manager Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Job Market in Seattle
Who's Hiring
- Amazon32
- Amazon Web Services8
- TikTok5
- Starbucks3
- Porter works3
Top Industries Hiring
- Technology & Software21
- Retail18
- E-Commerce & Online Marketplaces18
- Insurance2
- Law & Legal Services2
Experience Manager Jobs in Seattle: Frequently Asked Questions
How do I get a experience manager job in Seattle?
Focus your search on South Lake Union's tech-adjacent hospitality brands, the Central Business District's hotel and retail flagships, and Capitol Hill's independent venues and experiential concepts. Seattle employers in this space tend to prioritize candidates with hands-on floor leadership, measurable guest satisfaction outcomes, and familiarity with high-volume urban environments. Volunteering with Seattle-based events or working a coordinator role at a local venue is a practical way to build that record before moving up.
Which companies hire experience managers in Seattle?
Seattle experience manager roles are posted by Amazon, Amazon Web Services, and TikTok and others right now, based on current listings on Migrate Mate as of August 2026. Hiring comes from a mix of major hospitality groups, flagship retailers, and tech companies running physical or event-based customer experiences in and around the city.
Are there remote experience manager jobs in Seattle?
Yes, though it depends heavily on the role, since hands-on and venue-based positions are almost always on-site while program management and analytics-oriented experience roles can go fully remote. About 69% of experience manager openings tied to Seattle are remote or hybrid as of August 2026, reflecting that mix. In Seattle specifically, the remote-friendliest roles tend to sit within tech companies managing digital customer journeys rather than in hospitality or retail.
How can I get a experience manager job in Seattle with little or no experience?
The most realistic entry path in Seattle is a guest services coordinator or events associate role at one of the city's hotels, convention venues, or experiential retail brands, where you build direct exposure to guest operations. Pike Place Market businesses, Seattle Center venues, and boutique hotel groups frequently hire entry-level candidates with strong interpersonal skills and a willingness to work varied schedules. Completing a hospitality or event management certificate through a local community college strengthens an application when formal experience is thin.
Which industries hire the most experience managers in Seattle?
Seattle experience manager roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of August 2026. Seattle's dense hospitality corridor, large-footprint retail presence, and cluster of consumer-facing tech companies combine to make it one of the more active markets in the Pacific Northwest for this role.
Related Jobs in Washington
See All 72 Experience Manager Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
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