Experience Manager Jobs in Ohio
Experience Manager jobs in Ohio are most active in Columbus, Cleveland, and Cincinnati, where large employers like Nationwide, Progressive, and Procter & Gamble maintain experience-focused teams across customer experience, employee experience, and digital experience disciplines. Demand runs from coordinator-level roles up through senior and director positions, with the strongest hiring concentrated in financial services, retail, and consumer goods. Ohio's mix of Fortune 500 headquarters and growing mid-market companies keeps openings steady at multiple seniority levels. Scan the live roles below and apply to whichever ones fit.
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Location:
4910 Tiedeman Road, Brooklyn OhioThe Senior Adobe Experience Manager (AEM) Developer executes on and influences the development, implementation, assessment, and support of one or more environments, applications, or platforms.
Essential Functions
- Independently develops clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer.
- Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms.
- Strong technical expert on the team; assigns work, mentors, and trains junior engineers
- Advocates for new technology and improvements.
- Applies, and prepares to ensure proper security standards for code development. Strategies for the full software development life cycle of new and emerging technologies and make recommendations regarding selected technologies and demonstrate viability
- Creates technical documentation, specifications, and project artifacts for developing code
- Identifies and develops potential standards and best practices.
- Proposes high-level application platform architectural guidelines
- Formulates and designs technical solutions to meet business needs
Education
- Bachelor’s degree in computer science or related field, required.
- Adobe Certifications – Adobe Experience Manager
Work Experience
- 5+ years of relevant experience with Adobe Experience Manager (required)
- 10+ years of relevant experience with Marketing applications and in the Marketing space
- 10+ years of experience in the IT field
Skills
- Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Extensive knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
- Extensive experience with approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Extensive experience with the value of innovation; ability to create and develop new ideas for answers to work-related problems that improve performance of the organization.
- Extensive experience with the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
- Extensive experience with the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization
- Extensive experience with emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
- Extensive experience with software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
- Extensive experience with basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into technical application design.
- Extensive knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
- Extensive knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
- Extensive Experience with software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
- Extensive Experience with production applications; ability to monitor application functions and resolve issues to maintain optimal conditions for system applications.
- Extensive level experience with Java
- Extensive level experience with HTML
- Extensive level experience with JavaScript
- Working knowledge of Terraform
- Working knowledge of Artificial Intelligence (AI) and use
- Experience/Knowledge of other Adobe applications such as Adobe Journey Optimizer, Adobe Experience Platform a plus
Core Competencies
- All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.
Physical Demands
- General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Work Location Category
- Hybrid (2+ days)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 10/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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See All 51 Experience Manager Jobs in Ohio
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Find Experience Manager JobsExperience Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Experience Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Tire Discounters10

- Five Below5

- IQVIA4

- Crothall Healthcare2

- CAPA1

Top Industries Hiring
- Retail
What Ohio Employers Look For
The qualifications that appear most often in experience manager jobs across Ohio.
- Bachelor's degree in marketing, communications, business, or a related field
- Three or more years of experience in customer experience, UX, or brand management
- Demonstrated ability to design and measure experience programs using journey mapping tools
- Proficiency with CRM platforms such as Salesforce or experience analytics tools
- Strong cross-functional collaboration skills working with product, marketing, and operations teams
- Experience presenting insights and recommendations to senior leadership or executive stakeholders
Experience Manager Jobs in Ohio: Frequently Asked Questions
How do you become a experience manager in Ohio?
Most experience manager roles in Ohio require a bachelor's degree in marketing, communications, human-centered design, or business. Ohio does not issue a state license for this role, so employers focus on a combination of relevant degree credentials and demonstrated portfolio work. Certifications such as the Certified Customer Experience Professional designation are increasingly recognized by Ohio employers in financial services and retail as a meaningful credential that supports candidacy.
Which companies hire experience managers in Ohio?
Companies currently hiring experience managers in Ohio include Tire Discounters, Five Below, and IQVIA, per current listings on Migrate Mate as of September 2026. Ohio's concentration of insurance, retail, and consumer packaged goods headquarters means demand is particularly consistent among large corporate employers managing both customer and employee experience functions.
Which Ohio cities have the most experience manager jobs?
Cincinnati, Columbus, and Dayton have the most experience manager openings in Ohio. Columbus leads due to its concentration of insurance and financial services headquarters, while Cleveland's healthcare and manufacturing sectors drive demand there, and Cincinnati benefits from the presence of major consumer goods companies whose experience teams are based in the metro.
Are there remote experience manager jobs in Ohio?
Yes, and more than most fields, since much of the work involves strategy, program design, and cross-functional coordination rather than on-site presence. About 60% of experience manager openings tied to Ohio are remote or hybrid as of September 2026, reflecting how broadly the role has shifted toward digital tools and distributed teams. Customer experience strategy and employee experience design roles tend to be the most remote-compatible specialties.
How can I get hired as a experience manager in Ohio with little or no experience?
The most realistic entry path is moving laterally from a customer service, marketing coordinator, or HR associate role into an experience-adjacent position at a large Ohio employer. Companies like Nationwide and KeyBank run rotational or associate programs that expose early-career candidates to experience functions. Building a portfolio of journey maps, user research summaries, or process improvement projects, combined with a Certified Customer Experience Professional coursework foundation, gives candidates a concrete edge when applying for junior experience roles.
Where can I find and apply to experience manager jobs in Ohio?
You can find and apply to experience manager jobs in Ohio on Migrate Mate, which lists current Ohio openings across Columbus, Cleveland, Cincinnati, and other markets. Search the listings to find roles that match your background and apply directly to the ones that fit your experience level and preferred industry.
See All 51 Experience Manager Jobs in Ohio
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