Family Specialist Jobs
Family Specialist jobs are open across child welfare agencies, nonprofits, healthcare systems, and government social services, from entry-level case aide to senior program director, with specializations in foster care, early intervention, and family preservation. Scan the live roles below and apply to whichever ones fit.
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Patient Service Specialist – Family Practice (Full-Time)
Deliver Exceptional Patient Experiences at the Front Door of Care
Family Practice is seeking a Full- Time Patient Service Specialist to join our dedicated team serving Canton, PA
This role is perfect for someone who enjoys helping people, thrives in a fast‑paced environment, and wants to grow within a respected healthcare organization.
The Patient Service Specialist provides daily front-office support, ensuring smooth patient flow, accurate registration, and exceptional customer service. This role is essential in creating a welcoming environment, supporting clinical teams, and maintaining accurate patient information in a fast-paced medical practice.
Your Workday:
Full-time position Typical hours: Monday, Tuesday, Thursday, Friday 9-6. Wednesday 8-5. No weekends, no holidays
What You’ll Receive:
Competitive compensation
Comprehensive health coverage
Immediate PTO accrual
Retirement plan with employer contributions
Career development and advancement opportunities
Tuition assistance programs
Employee wellness and support resource
Recognized Excellence:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Family Practice- Canton
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service-related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
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Find Family Specialist JobsFamily Specialist Job Market
Who's Hiring
- AspireHopeNY12
- Families First Counseling Services12
- YMCA11

- Children & Families of Iowa11
- Lutheran Social Services of South Dakota7
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in family specialist jobs.
- Bachelor's degree in social work, psychology, human services, or a related field
- One to three years of direct experience in family services, case management, or child welfare
- Knowledge of mandatory reporting laws and child protective services procedures
- Strong case documentation skills including proficiency with case management software
- LSW, LCSW, or LMSW licensure preferred or required depending on state regulations
- Valid driver's license and reliable transportation for home visits and community outreach
Tips for Your Family Specialist Job Search
Tailor your resume to case types
Family specialist postings vary widely by population served. Customize your resume to highlight the specific case types you've worked, whether foster care, domestic violence, early childhood, or crisis intervention, so hiring managers immediately see relevant experience.
List your licensure and certifications clearly
Many postings require or prefer LSW, LCSW, or LMSW credentials. Put your licensure, state of issue, and expiration date in a dedicated section near the top of your resume so screeners don't have to hunt for it.
Apply early to roles that fit
Migrate Mate lists family specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Search by funding source, not just title
Roles funded by Title IV-E, Head Start, or TANF follow different caseload and documentation standards. Searching openings by program type helps you find positions where your regulatory experience translates directly, reducing ramp-up time.
Prepare a family engagement scenario for interviews
Interviewers for family specialist roles consistently ask behavioral questions about resistant families or multi-agency coordination. Prepare two or three concrete examples using the situation, action, and outcome format before any interview.
Negotiate for supervision hours if still pre-licensed
If you're accumulating clinical hours toward licensure, ask prospective employers during the offer stage whether supervision is provided on-site and how hours are documented. Many agencies offer this but don't advertise it in job postings.
Family Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most family specialists?
AspireHopeNY, Families First Counseling Services, and YMCA are hiring the most family specialists right now, with openings concentrated in New York, Iowa, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is highest at county child welfare agencies, federally funded nonprofits, and integrated health systems expanding their behavioral health programs.
How many family specialist jobs are remote?
About 59% of family specialist openings are fully remote or hybrid as of November 2026, though the role is predominantly field-based. Sub-areas most likely to offer remote flexibility include care coordination, training and curriculum development, and program management roles that do not require direct home visits.
How do you become a family specialist?
Start with a bachelor's degree in social work, psychology, or a related human services field. Gain direct experience through internships, AmeriCorps placements, or entry-level case aide roles. Many positions also require completing your state's child welfare pre-service training, and advancing to senior roles typically means pursuing an MSW or state licensure.
Can you get hired as a family specialist with little experience?
Yes, entry-level family specialist roles exist specifically for candidates with limited paid experience. Agencies prioritize candidates who completed field placements in child welfare, domestic violence, or early childhood settings during their degree program. Bilingual ability, volunteer work with at-risk youth, and completion of trauma-informed care training all strengthen applications when paid experience is thin.
What does the family specialist interview process look like?
Most employers run a phone screen followed by a panel interview with a supervisor and a program manager. Expect structured behavioral questions about de-escalation, mandatory reporting decisions, and working with multi-agency teams. Some agencies add a written scenario exercise or a brief role-play. Reference checks are standard and often happen before a final offer is extended.
Where can I find and apply to family specialist jobs?
You can find and apply to family specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits your background and the population you want to serve.
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