Field Manager Jobs in Boston, MA
Field Manager jobs in Boston are driven by the city's construction and infrastructure boom in the Seaport District and South Boston, alongside steady demand in Longwood Medical Area healthcare operations and Back Bay commercial facilities management. Employers actively hiring include Veeva Systems, Perk, and DPBio. Find a role that fits below and apply directly.
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Bruker Daltonics is seeking a highly motivated Regional Service Manager to lead field service operations across the Northeast Region of the United States. This role is responsible for the overall leadership, direction, and performance of a team of Team Leads and Field Service Engineers within the assigned territory, ensuring the consistent delivery of high-quality service and exceptional customer outcomes.
Responsibilities:
- Lead and develop a high-performing regional team of Team Leads and Field Service Engineers, including full ownership of recruitment, onboarding, coaching, performance management, and expense oversight to ensure operational excellence and employee engagement.
- Drive regional service execution by strategically planning, prioritizing, and assigning field activities aligned with customer demand, service commitments, and business objectives.
- Design regional coverage strategy to maximize resource output and utilization across the CALID product portfolio.
- Oversee service operations and scheduling in partnership with the PM Planner/Coordinator and National Operations Manager, ensuring effective coordination of preventative maintenance and repair activities.
- Own and lead escalation management, partnering with Technical Support and the Customer Assistance Team (CAT) to resolve complex issues quickly, minimize downtime, and protect customer relationships.
- Champion a customer-first service culture, promoting proactive service delivery, continuous improvement, and strong customer engagement to enhance satisfaction, retention, and overall success.
- Collaborate cross-functionally with Regional Sales leadership to identify growth opportunities, support commercial initiatives, and align service delivery with broader business strategies, including close partnership with Pharma/BioPharma teams to prioritize critical service needs.
- Partner with Aftermarket Sales to drive revenue growth, expanding service contract penetration, identifying upsell opportunities, and supporting long-term customer lifecycle management within the region.
- Ensure operational rigor within Salesforce case management, including timely review, approval, and closure of service cases, accurate documentation, and coordination of invoicing and installation acceptance reporting.
- Monitor, analyze, and influence key performance indicators (KPIs), leveraging data-driven insights to improve service efficiency, customer outcomes, and team performance.
- Optimize resource allocation and capacity planning based on performance metrics, regional demand, and growth projections, ensuring scalability and alignment with evolving business needs.
- Bachelor’s degree in Life Sciences, Engineering, or Business
- Several years of field service experience for high-performance analytical instrumentation in academic and industrial labs based on MS technologies.
- Minimum 7 years of service management experience with an understanding of service processes and procedures.
- Advanced technical expertise on Bruker systems or similar products.
- Excellent communications skills needed to work with a wide variety of knowledge levels with customers of differing backgrounds and markets.
- Excellent organizational skills with the ability to manage multiple priorities.
- Professional communication skills with the ability to communicate with all levels of an organization.
- Strong customer service skills and ability to interact with leaders at various levels and within various industries.
- Ability to understand and navigate business needs within designated territory.
- Must thrive in a team environment with a strong code of personal ethics, leadership, and problem-solving skills.
- Ability and willingness to travel as required.
- Proficiency in Salesforce CRM, including its reporting function.
- Proficiency in Microsoft Office and SFDC.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Retail
- Government & Public Sector
- Biotechnology & Pharmaceuticals
- Waste Management & Environmental Services
Field Manager Jobs in Boston: Frequently Asked Questions
How do I get a field manager job in Boston?
Focus your search on the sectors that hire most in Boston: construction and civil infrastructure concentrated in the Seaport and South Boston waterfront, healthcare facilities operations in the Longwood Medical Area, and utilities and telecom work across the broader metro. Candidates who move up fastest typically have direct site supervision experience and familiarity with local permitting and inspection processes, which Boston employers weigh heavily over general management credentials.
Which companies hire field managers in Boston?
Employers hiring field managers in Boston right now include Veeva Systems, Perk, and DPBio, based on current listings on Migrate Mate as of August 2026. Boston's market includes a strong mix of large general contractors, regional utilities, healthcare systems, and commercial real estate operators, all of which carry consistent field manager demand year-round.
Are there remote field manager jobs in Boston?
Yes, but only for roles where the work is primarily analytical or coordinative rather than hands-on and on-site. About 63% of field manager openings tied to Boston are remote or hybrid as of August 2026, and those tend to sit within project coordination, reporting, or vendor management functions. Roles requiring direct site presence in the Seaport construction corridor or Longwood healthcare campuses remain almost entirely in-person.
How can I get a field manager job in Boston with little or no experience?
The most realistic entry path in Boston is through a field coordinator or assistant project manager role with one of the city's mid-size general contractors or facilities management firms, many of which promote from within once you demonstrate site reliability. Boston's active infrastructure and transit projects also bring on entry-level field support staff who rotate into supervisory roles after one or two seasons. Certifications in OSHA safety standards are a concrete advantage that Boston construction and utilities employers look for in junior candidates.
Which industries hire the most field managers in Boston?
Boston field manager roles concentrate in Technology & Software, Retail, and Government & Public Sector, based on current listings on Migrate Mate as of August 2026. Boston's density of large-scale construction projects, nationally significant medical institutions, and aging public infrastructure creates sustained demand that draws field managers from across the region into these sectors specifically.
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