Operations Technician Jobs in Massachusetts
Operations Technician jobs in Massachusetts are consistently in demand, with the state's dense concentration of life sciences, defense, and advanced manufacturing creating steady openings at every level from entry-level to senior. Boston, Worcester, and Lowell anchor most of the hiring, and employers like Raytheon Technologies, Bristol Myers Squibb, and National Grid maintain ongoing needs for technicians in process operations, equipment maintenance, and facilities support. Pharmaceutical manufacturing operations and defense systems maintenance are the most sought-after specializations across the state. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 15+ Operations Technician jobs
DESCRIPTION
The Global field engineer will be responsible for working with business development on site qualification and selection. In addition the engineer will be responsible for managing multiple relationships with Colocation providers to oversee the operation and maintenance of all electrical, mechanical, and HVAC equipment in multiple data centers. This equipment supports mission-critical servers and networking equipment with high uptime expectations. The Global Field Engineer will identify and drive projects to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Where appropriate, the engineer will drive innovation cooperatively with the colocation facility to reduce operational costs. A strong sense of ownership and bias for action will be necessary for this position.
The Global Field Engineer is Amazon’s front line technical subject matter leader when it comes to hands-on electrical and mechanical equipment operations and troubleshooting. They will work with the Colocation provider and business Development to ensure the ongoing maintenance and operations of Data Center Operation’s Mission Critical Facilities, which includes, but is not fully limited to, stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Nobody can be an expert on all of these systems, so having an ability to quickly learn and network to find right answers is essential to success.
*Please note that this role will require up to 60% travel around the AMER area*
Key job responsibilities
- Supervise, advise and collab with Colocation operators performing servicing or preventive maintenance.
- Assist in performing root cause analysis for operational issues.
- Perform periodic on site reviews and audits of operations, electrical, and mechanical systems
- Supervise the design and implementation of retrofits of existing facilities
- Qualify new sites for new deployments
- Drive operational excellence in all data center sites
- Perform first level trouble-shooting for facility and rack level events.
- Approval of all CMs (Change Management Tasks) to enable changes and maintenance at sites.
- Attending weekly calls with both TPMs and CAD designers, designing and retrofitting new and existing cages within our AMER edge space.
- Support other projects, safety, and process improvements.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
BASIC QUALIFICATIONS
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience with Microsoft Office including Outlook, Word, and Excel
- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers
- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
PREFERRED QUALIFICATIONS
- Electrical or mechanical Journeyman License
- operating engineering license such as DC II, DC III, or equivalent
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- Experience in project management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Boston - 96,000.00 - 166,300.00 USD annually
DESCRIPTION
The Global field engineer will be responsible for working with business development on site qualification and selection. In addition the engineer will be responsible for managing multiple relationships with Colocation providers to oversee the operation and maintenance of all electrical, mechanical, and HVAC equipment in multiple data centers. This equipment supports mission-critical servers and networking equipment with high uptime expectations. The Global Field Engineer will identify and drive projects to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Where appropriate, the engineer will drive innovation cooperatively with the colocation facility to reduce operational costs. A strong sense of ownership and bias for action will be necessary for this position.
The Global Field Engineer is Amazon’s front line technical subject matter leader when it comes to hands-on electrical and mechanical equipment operations and troubleshooting. They will work with the Colocation provider and business Development to ensure the ongoing maintenance and operations of Data Center Operation’s Mission Critical Facilities, which includes, but is not fully limited to, stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Nobody can be an expert on all of these systems, so having an ability to quickly learn and network to find right answers is essential to success.
*Please note that this role will require up to 60% travel around the AMER area*
Key job responsibilities
- Supervise, advise and collab with Colocation operators performing servicing or preventive maintenance.
- Assist in performing root cause analysis for operational issues.
- Perform periodic on site reviews and audits of operations, electrical, and mechanical systems
- Supervise the design and implementation of retrofits of existing facilities
- Qualify new sites for new deployments
- Drive operational excellence in all data center sites
- Perform first level trouble-shooting for facility and rack level events.
- Approval of all CMs (Change Management Tasks) to enable changes and maintenance at sites.
- Attending weekly calls with both TPMs and CAD designers, designing and retrofitting new and existing cages within our AMER edge space.
- Support other projects, safety, and process improvements.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
BASIC QUALIFICATIONS
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience with Microsoft Office including Outlook, Word, and Excel
- Knowledge of mechanical systems in critical Data Center operations including but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers
- Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
PREFERRED QUALIFICATIONS
- Electrical or mechanical Journeyman License
- operating engineering license such as DC II, DC III, or equivalent
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- Experience in project management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Boston - 96,000.00 - 166,300.00 USD annually
See All 15 Operations Technician Jobs in Massachusetts
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Find Operations Technician JobsOperations Technician Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Operations Technician Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
What Massachusetts Employers Look For
The qualifications that appear most often in operations technician jobs across Massachusetts.
- Associate degree or technical certificate in a relevant engineering or operations field
- Hands-on experience with industrial equipment, process systems, or manufacturing environments
- Familiarity with GMP, OSHA, or ISO standards common in Massachusetts life sciences and manufacturing
- Ability to read technical schematics, equipment manuals, and standard operating procedures
- Proficiency with computerized maintenance management systems or operations monitoring software
- Strong troubleshooting skills and the ability to work rotating shifts or on-call schedules
Operations Technician Jobs in Massachusetts: Frequently Asked Questions
How do you become a operations technician in Massachusetts?
Most operations technician roles in Massachusetts require at minimum an associate degree or vocational certificate in industrial technology, electrical systems, mechanical engineering technology, or a closely related field. Programs at institutions like Quinsigamond Community College and Bristol Community College are well-regarded entry points. Employers in pharmaceuticals and defense often prefer candidates who have completed an apprenticeship or co-op, and certifications such as OSHA 10 or a CompTIA certification can strengthen an application considerably.
Which companies hire operations technicians in Massachusetts?
Employers hiring operations technicians in Massachusetts right now include Amazon, Baystate Health, and Boston Dynamics, based on current listings on Migrate Mate as of November 2026. Massachusetts's life sciences corridor along Route 128 and the defense contractors concentrated around Greater Boston and Worcester generate a particularly consistent share of these openings year-round.
Which Massachusetts cities have the most operations technician jobs?
Reading, Springfield, and Massachusetts account for the largest share of operations technician openings in Massachusetts. Boston drives demand through its pharmaceutical campuses and university-affiliated research facilities, Worcester's manufacturing base and defense suppliers add significant volume, and Lowell's legacy in advanced manufacturing and its growing biotech presence explain why that smaller city consistently appears on this list.
Are there remote operations technician jobs in Massachusetts?
Yes, but they're rare. Operations technician work is largely hands-on and tied to physical equipment, production lines, or facilities, so most roles require on-site presence. About 0% of operations technician openings tied to Massachusetts are remote or hybrid as of November 2026, and those positions tend to be in operational monitoring, data analysis, or process documentation rather than direct equipment maintenance.
How can I get hired as a operations technician in Massachusetts with little or no experience?
The most realistic entry path is applying directly to co-op and technician apprenticeship programs that large Massachusetts employers run for candidates without a full work history. Companies in the Route 128 life sciences corridor and defense manufacturers near Bedford and Chelmsford regularly hire associate-level or trainee technicians. A completed associate degree from a Massachusetts community college, an OSHA 10 card, or a documented hands-on lab course often makes the difference. Adjacent roles such as production associate, facilities assistant, or quality inspector are common lateral moves that open the door to a full technician position.
Where can I find and apply to operations technician jobs in Massachusetts?
You can find and apply to operations technician jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings. Search the roles available, find the ones that match your background and location, and apply directly to the positions that fit.
See All 15 Operations Technician Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Operations Technician Jobs