Shift Supervisor Jobs in Massachusetts
Shift Supervisor jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where employers like Dunkin' Brands, Market Basket, and Aramark maintain large workforces across retail, food service, and facilities operations. Demand is steady at every level from floor-level team leads to multi-unit shift managers, with the strongest openings in food and beverage, healthcare support services, and distribution. Massachusetts ranks among the more active hiring markets in the Northeast for this role. Find a role that fits below and apply directly.
Find Shift Supervisor JobsOverview
Showing 5 of 73+ Shift Supervisor jobs
About the Role
At Wonder, we want to make world-class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food quality and service for customers.
Role Details
- Pay Rate: $21.00
- Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
- Job Location: Natick
- Position Type: Full-time & Part-time
- Schedules vary by location and business needs. This role supports overnight operations, with shifts generally falling between late evening (Example: 9:00 PM) and early morning hours (Example: 6:00 AM)
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401K Retirement Plan
- Employer match for Health Savings Account (HSA)
- 1.5x Pay rate on company holidays
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Responsibilities
- Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties
- Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service
- Receive and process all kitchen orders and deliveries in line with company protocol
- Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering
- Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules
- Monitor the kitchen operational costs and ensure budget guidelines are followed
- Ensure all kitchen equipment is used safely, securely and is in full working order
- Perform the relevant briefings with front and back-of-house staff pre- and post-service
- Ensure all operating and quality standards are met
- Responsible for always presenting a professional and ethical leadership style
- Participate in training, coaching, and development for restaurant employees
Qualifications
- At least 1 year of experience supervising and or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant
- Ability to lead and motivate a team in a fast-paced environment
- Attention to detail and a strong drive for efficiency and accuracy
- Demonstrates professionalism and adheres to policies and procedures
- Must be able to exhibit effective verbal and written communication skills
- Strong team player
Requirements
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have availability to work evenings, overnights, and weekends
- Food Manager Certificate as required by State, County or Local Health Departments
- This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
Wonder uses an AEDT in its hiring process. Click here for more information.
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
About the Role
At Wonder, we want to make world-class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food quality and service for customers.
Role Details
- Pay Rate: $21.00
- Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM
- Job Location: Natick
- Position Type: Full-time & Part-time
- Schedules vary by location and business needs. This role supports overnight operations, with shifts generally falling between late evening (Example: 9:00 PM) and early morning hours (Example: 6:00 AM)
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401K Retirement Plan
- Employer match for Health Savings Account (HSA)
- 1.5x Pay rate on company holidays
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Responsibilities
- Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties
- Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service
- Receive and process all kitchen orders and deliveries in line with company protocol
- Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering
- Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules
- Monitor the kitchen operational costs and ensure budget guidelines are followed
- Ensure all kitchen equipment is used safely, securely and is in full working order
- Perform the relevant briefings with front and back-of-house staff pre- and post-service
- Ensure all operating and quality standards are met
- Responsible for always presenting a professional and ethical leadership style
- Participate in training, coaching, and development for restaurant employees
Qualifications
- At least 1 year of experience supervising and or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant
- Ability to lead and motivate a team in a fast-paced environment
- Attention to detail and a strong drive for efficiency and accuracy
- Demonstrates professionalism and adheres to policies and procedures
- Must be able to exhibit effective verbal and written communication skills
- Strong team player
Requirements
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have availability to work evenings, overnights, and weekends
- Food Manager Certificate as required by State, County or Local Health Departments
- This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
Wonder uses an AEDT in its hiring process. Click here for more information.
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
See All 73 Shift Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Shift Supervisor JobsShift Supervisor Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Shift Supervisor Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- CVS Health28
- Allied Universal9
- Vertex Pharmaceuticals5
- Wonder4
- Raytheon2
What Massachusetts Employers Look For
The qualifications that appear most often in shift supervisor jobs across Massachusetts.
- One or more years of supervisory or team lead experience in a relevant industry
- Demonstrated ability to open and close a shift, including cash handling and reporting
- Familiarity with Massachusetts wage and hour laws, including required break schedules
- ServSafe certification or equivalent food safety credential for food service roles
- Proficiency with scheduling software and point-of-sale or inventory management systems
- High school diploma or equivalent, with an associate degree preferred for management track roles
Shift Supervisor Jobs in Massachusetts: Frequently Asked Questions
How do you become a shift supervisor in Massachusetts?
Most shift supervisor roles in Massachusetts require at least one year of relevant work experience plus a high school diploma or equivalent. Food service employers commonly require a ServSafe Food Handler or Food Manager certification, which is recognized statewide. Retail and distribution employers typically promote from within based on performance. No state-issued supervisory license is required in Massachusetts, but industry-specific credentials like OSHA safety training strengthen your candidacy significantly.
Which companies hire shift supervisors in Massachusetts?
Companies currently hiring shift supervisors in Massachusetts include CVS Health, Allied Universal, and Vertex Pharmaceuticals, per current listings on Migrate Mate as of September 2026. Massachusetts's dense mix of retail corridors, hospital systems, and food service chains means openings turn over frequently across the state.
Which Massachusetts cities have the most shift supervisor jobs?
Boston, Cambridge, and Natick account for the largest share of shift supervisor openings in Massachusetts. Boston drives volume through its concentration of hospitals, hotels, and large-format retail, while Worcester and Springfield attract openings from regional grocery chains, distribution centers, and healthcare support employers that anchor those metro economies.
Are there remote shift supervisor jobs in Massachusetts?
Yes, but they're rare. Shift supervision is an inherently on-site role requiring direct oversight of staff and physical operations. About 0% of shift supervisor openings tied to Massachusetts are remote or hybrid as of September 2026, and those positions tend to be in call center operations or administrative scheduling functions rather than frontline supervision.
How can I get hired as a shift supervisor in Massachusetts with little or no experience?
The most realistic entry path is to take a crew member or associate role at a Massachusetts employer known for promoting from within, such as Market Basket, Stop and Shop, or a regional healthcare network, and apply for an internal team lead position within six to twelve months. Completing a ServSafe Food Manager certification or an OSHA 10-hour safety course before you apply signals readiness for responsibility and gives you a measurable edge over other candidates without supervisory titles on their resume.
Where can I find and apply to shift supervisor jobs in Massachusetts?
You can find and apply to shift supervisor jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across industries and metros. Find roles that fit your experience and schedule, then apply directly to the employers posting them.
See All 73 Shift Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Shift Supervisor Jobs