Service Team Member Jobs in Massachusetts
Service team member jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where companies like Aramark, Sodexo, and TJX Companies maintain large service operations and hire at every level from entry-level associates to senior team leads. The state's dense mix of universities, healthcare systems, and retail anchors drives steady demand, making Massachusetts one of the more active markets for food service, customer support, and facilities roles. Customer-facing hospitality and retail service positions see the highest volume of openings year-round. Find a role that fits below and apply directly.
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Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station, during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Preparing all fresh made to order food items
- Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center
- Load product into fresh case as needed
- Operating the cash register
- Provide best in class customer service
- Maintain high levels of sanitation
- Assist in monitoring of inventory levels for freshness and availability
- Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date
Customer Service
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria’s customer service program at the site level
Safety & Station Appearance
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- support implementation of the Nouria Safety and Health program
- Promptly Report workplace accidents, injuries, incidents, or illnesses
- Complete the new employee safety orientation procedure
- The use of gloves, hat/visor, and apron are required.
QUALIFICATIONS:
- General safety, sanitation and hygiene procedures.
- Product/production processes.
- Allergen & Food Safety Awareness
- Basic knowledge of the product, production processes and other techniques for maximizing the level of production.
- Ability to follow instructions and established procedures
- Ability to work alone or as a member of a team
- Awareness of sanitation and hygiene procedures and practices,
- Concern for the safety of self and co-workers and a responsible attitude.
PHYSICAL REQUIREMENTS:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing
Starting Rate: $18.00
Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.
Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station, during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Preparing all fresh made to order food items
- Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center
- Load product into fresh case as needed
- Operating the cash register
- Provide best in class customer service
- Maintain high levels of sanitation
- Assist in monitoring of inventory levels for freshness and availability
- Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date
Customer Service
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria’s customer service program at the site level
Safety & Station Appearance
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- support implementation of the Nouria Safety and Health program
- Promptly Report workplace accidents, injuries, incidents, or illnesses
- Complete the new employee safety orientation procedure
- The use of gloves, hat/visor, and apron are required.
QUALIFICATIONS:
- General safety, sanitation and hygiene procedures.
- Product/production processes.
- Allergen & Food Safety Awareness
- Basic knowledge of the product, production processes and other techniques for maximizing the level of production.
- Ability to follow instructions and established procedures
- Ability to work alone or as a member of a team
- Awareness of sanitation and hygiene procedures and practices,
- Concern for the safety of self and co-workers and a responsible attitude.
PHYSICAL REQUIREMENTS:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing
Starting Rate: $18.00
Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.
Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 70 Service Team Member Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Service Team Member JobsService Team Member Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Service Team Member Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Whole Foods Market40
- Michaels19
- Nouria5
- River Valley Co-op1
- Soall Viet Kitchen1S
What Massachusetts Employers Look For
The qualifications that appear most often in service team member jobs across Massachusetts.
- High school diploma or GED recognized by Massachusetts Department of Elementary and Secondary Education
- Demonstrated customer service experience in a fast-paced retail or food service environment
- Ability to stand for extended shifts and lift up to 50 pounds consistently
- Availability for weekends, evenings, and holiday shifts common in Massachusetts retail and hospitality
- Familiarity with point-of-sale systems and basic cash handling procedures
- Strong verbal communication skills for working with diverse Massachusetts customer populations
Service Team Member Jobs in Massachusetts: Frequently Asked Questions
How do you become a service team member in Massachusetts?
Most service team member roles in Massachusetts require a high school diploma or equivalent and no specific state-issued license, though food service positions may require a Massachusetts Food Handler certificate issued through a Massachusetts Department of Public Health-approved provider. Employers in retail, hospitality, and facilities typically hire candidates directly and provide on-the-job training. Customer service experience, even informal, strengthens an application significantly.
Which companies hire service team members in Massachusetts?
Companies currently hiring service team members in Massachusetts include Whole Foods Market, Michaels, and Nouria, per current listings on Migrate Mate as of September 2026. Massachusetts's deep concentration of universities, medical centers, and large retail chains means employer demand for service team members stays consistent throughout the year.
Which Massachusetts cities have the most service team member jobs?
Cambridge, Melrose, and Framingham lead Massachusetts for service team member openings. Boston drives the highest volume by far, fueled by its dense retail corridors, major hotel properties, and university dining contracts, while Worcester and Springfield contribute steadily through regional retail anchors, healthcare campuses, and growing food service operations in their downtown districts.
Are there remote service team member jobs in Massachusetts?
Yes, but they're rare. Service team member work is inherently on-site, built around direct customer interaction, physical environments, and real-time team coordination. About 0% of service team member openings tied to Massachusetts are remote or hybrid as of September 2026, and those are almost exclusively customer support or administrative coordination roles rather than traditional floor or front-of-house positions.
How can I get hired as a service team member in Massachusetts with little or no experience?
The most realistic entry path is applying directly to Massachusetts retail chains, university dining programs, and hotel food and beverage departments, which regularly bring on candidates with no prior service experience. Large Massachusetts employers like Aramark's university accounts, hospital cafeteria contractors, and regional grocery chains such as Market Basket run structured onboarding programs for new hires. A completed Massachusetts Food Handler certificate from a state-approved provider gives candidates a concrete edge over other entry-level applicants.
Where can I find and apply to service team member jobs in Massachusetts?
You can find and apply to service team member jobs in Massachusetts on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your location and experience, and apply directly to the employers posting them.
See All 70 Service Team Member Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Service Team Member Jobs