Service Team Member Jobs
Service team member jobs are open across retail, food service, hospitality, and healthcare, from entry-level to lead and supervisor roles, with specializations in customer support, food preparation, and frontline patient care. Find a role that fits below and apply directly.
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Position Summary:
Responsible for supporting the Manager and Supervisor in overall effective Dining Service; selecting, training, and supervising all Dining Associate personnel. Responsible for operating within the departmental budget. This person shall possess and execute front of house management knowledge and understanding of SJH family style/ neighborhood based model of hospitality and delivery systems for all dining areas and special dining functions at St. John’s Home. This person will work under and in tandem with the Dining Service Manager, Supervisor and be responsible for provision of appropriate staffing and personnel training in the kitchen.
Qualifications & Education Required:
- Minimum 1 years of experience in restaurant Services or comparable food service management or in hotel or service management with 2 years’ experience or Minimum of 2-5 years in a Supervisory role.
- Ability to interact with elders and care for their needs
- Willingness to embrace and exemplify St. John’s Brand Characteristics
- Serv-Safe certification required within 1st 12 mos. from date of hire
Core Organizational Competencies:
- St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
- Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
- Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
- Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
- Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
- Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
- Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
- Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.
Position Competencies:
- Interpersonal skills: support emotional, physical and social well-being of Dining associate Staff.
- Leadership skills: provide consultation services to support elders and Core Team as needed, collaborate with Kitchen staff and Dining support team members
- Coaching and development: set clear expectations, coach Core Team, manage performance
- Capable of bringing a new style of service to the Dining.
Position Responsibilities:
ADMINISTRATIVE:
- Maintain all records of orientation, training and seminars attended by department staff for future reference
- Responsible for understanding and implementation of all front of house food service budgets
- Communicate all facility policy and procedure and their changes to department staff
- Ensures functioning of dining equipment in the building, connectivity with vendors and process that ensure safe and sanitary operating.
Management:
- Actively participate, oversee and ensure production supports Dining associates and organizational needs.
- Ensure staffing at all times in accordance with budgets and staffing plan.
- Oversee and ensure direction of all Dining Service staff before, during and after breakfast, lunch and dinner service.
- Ensure cleanliness and organization of the kitchen and cafeteria.
- Oversees receiving and storage of adequate amounts of front of house delivered foods and supplies using standardized HACCP/Serve-Safe methods.
Physical Requirements:
- Able to lift, bend and stand most of the day
- Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs.
Exposure to Conditions:
Possible exposure to wet, slippery surfac
Service Team Member Jobs by Experience Level
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Find Service Team Member JobsService Team Member Job Market
Who's Hiring
- State Farm933
- Whole Foods Market135
- Taco Bell121T
- Michaels51
- El Pollo Loco14E
Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in service team member jobs.
- Previous customer-facing or retail experience, typically one year or more
- Ability to stand, lift, and remain active throughout a full shift
- Food handler certification or willingness to obtain one before start date
- Familiarity with point-of-sale systems and cash handling procedures
- Availability for evenings, weekends, and holidays as business demands
- Strong verbal communication and conflict resolution skills with customers
Tips for Your Service Team Member Job Search
Tailor your resume to shift types
Service team member postings often specify morning, closing, or weekend shifts. List your availability clearly on your resume so hiring managers know upfront you can cover the hours they actually need filled.
Apply early to roles that fit
Migrate Mate lists service team member openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight measurable customer outcomes
Generic phrases like 'great customer service' get skimmed. Instead, describe a specific outcome you drove, such as resolving a complaint that kept a customer returning or cutting wait times during a rush.
Match your language to the job description
Applicant tracking systems screen for exact terms. If a posting says 'point-of-sale systems' or 'food safety compliance,' use those phrases in your resume rather than synonyms the system might not catch.
Prepare for scenario-based interview questions
Service team member interviews frequently include situational prompts like 'describe a time a customer was upset.' Prepare two or three specific examples covering conflict resolution, teamwork under pressure, and adapting to a sudden policy change.
Follow up within two business days
Hiring cycles for service team roles move fast and managers often fill positions within a week. A brief, polite follow-up email after your interview keeps your name visible without being pushy.
Service Team Member Jobs: Frequently Asked Questions
Which companies are hiring the most service team members?
The companies hiring the most service team members right now include State Farm, Whole Foods Market, and Taco Bell, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of August 2026. High turnover in retail and food service keeps these employers posting consistently throughout the year.
How many service team member jobs are remote?
About 13% of service team member openings are fully remote or hybrid as of August 2026, which is lower than most white-collar roles given the hands-on nature of the work. Remote options are most common in customer support and phone-based service roles rather than in-store or food-service positions.
How do you become a service team member?
Most service team member roles require a high school diploma or equivalent, though many employers hire without one for entry-level positions. You apply directly to an opening, complete a short interview, and often start after a brief paid orientation covering safety, point-of-sale systems, and company procedures. Certifications like a food handler card strengthen your application for food-service roles and can sometimes be obtained during onboarding.
Can you get hired as a service team member with little or no experience?
Yes, many service team member roles are explicitly open to candidates with no prior work experience. Employers in retail, fast food, and hospitality regularly hire first-time workers and provide on-the-job training. Emphasizing soft skills like reliability, a willingness to learn, and availability for flexible shifts can compensate for a thin work history when you apply.
What does the service team member interview process look like?
Most service team member interviews consist of one or two short rounds, often starting with a phone or in-person screening with a shift supervisor or store manager. Expect behavioral questions about handling difficult customers, working with a team, and managing a busy shift. Some employers add a brief walk-through of the work environment before making an offer.
Where can I find and apply to service team member jobs?
You can find and apply to service team member jobs on Migrate Mate, which lists current openings from across the United States in one place. Search by location or role type, find the listings that match your availability and experience, and apply directly to each one without leaving the platform.
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