Senior Level Service Team Member Jobs
Senior level service team member jobs place experienced professionals in charge of service delivery, operational outcomes, and the frontline teams that execute day to day. Openings are concentrated in Insurance, with {{remote_hybrid_pct}}% remote or hybrid availability, and employers like State Farm hiring at this level now.
Find JobsOverview
Showing 5 of 9+ Senior Level Service Team Member jobs
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2026 and currently lead a small, growing team of two, plus myself. Before becoming an agent with State Farm, I spent six years as a team member, gaining valuable experience and a strong understanding of what it takes to run a successful agency.
I’m a graduate of Florida International University. I’m focused on building a team that is driven, positive, and ready to grow alongside the business.
Our agency offers PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where hard work is supported and recognized.
Our culture is fast-paced, positive, and built on effort and attitude. I’m looking for someone who is willing to put in the work, has grit, and is comfortable making outbound calls to build their pipeline. A positive mindset and strong work ethic are key to succeeding here. If you’re someone who is motivated to grow, wants to be part of a new and growing agency, and is ready to take action, this could be a great fit for you.
ROLE DESCRIPTION:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2026 and currently lead a small, growing team of two, plus myself. Before becoming an agent with State Farm, I spent six years as a team member, gaining valuable experience and a strong understanding of what it takes to run a successful agency.
I’m a graduate of Florida International University. I’m focused on building a team that is driven, positive, and ready to grow alongside the business.
Our agency offers PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where hard work is supported and recognized.
Our culture is fast-paced, positive, and built on effort and attitude. I’m looking for someone who is willing to put in the work, has grit, and is comfortable making outbound calls to build their pipeline. A positive mindset and strong work ethic are key to succeeding here. If you’re someone who is motivated to grow, wants to be part of a new and growing agency, and is ready to take action, this could be a great fit for you.
ROLE DESCRIPTION:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
See All 9 Senior Level Service Team Member Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSenior Level Service Team Member Job Market
Who's Hiring
Top Industries Hiring
- Insurance
Senior Level Service Team Member Jobs: Frequently Asked Questions
How do I get a senior level service team member job?
Employers hiring at the senior level look for candidates who have owned outcomes, not just executed tasks. Highlight examples where you led a team through a service challenge, improved a process, or mentored less experienced staff. Strong candidates also demonstrate the ability to communicate across departments, manage competing priorities, and make judgment calls without waiting for direction.
Which companies hire senior level service team members?
Companies hiring senior level service team members right now include State Farm, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from larger organizations with established service operations, as well as growth-stage companies building out their customer-facing teams.
What makes a service team member role senior level?
Senior level service team member roles involve ownership of outcomes rather than task completion. That means leading projects or teams, setting service standards, resolving escalated situations, and coaching junior staff. Where a mid-level role follows established processes, a senior role shapes them, identifies gaps, and drives improvements that affect the broader team or customer experience.
Which industries hire the most senior level service team members?
Senior Level service team member roles concentrate in Insurance, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because they rely on experienced professionals to maintain service quality, lead teams through high-volume or complex customer interactions, and sustain standards at scale.