Operations Technician Jobs in New York
Operations Technician jobs in New York are in steady demand, with activity concentrated in utilities, manufacturing, telecommunications, and facilities management across a market that ranges from entry-level trainees to senior technical leads. New York City, Buffalo, and Albany are the largest hiring metros, anchored by employers like Con Edison, National Grid, and Verizon, all of which maintain large operations workforces across the state. The most in-demand specialties are electrical systems, HVAC and building controls, and network infrastructure operations. Find a role that fits below and apply directly.
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At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?
As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. This role is onsite in Brooklyn, NY.
Responsibilities
- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
Qualifications
- 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
What Makes You Standout
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
- Comfortable riding a bicycle in a city environment.
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?
As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. This role is onsite in Brooklyn, NY.
Responsibilities
- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
Qualifications
- 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
What Makes You Standout
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
- Comfortable riding a bicycle in a city environment.
See All 466+ Operations Technician Jobs in New York
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Find Operations Technician JobsOperations Technician Jobs by City in New York
Where New York roles are concentrated, by current openings.
Operations Technician Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- GlobalFoundries22
- Wolfspeed18
- Goodyear15
- Johnson Controls12
- Caliber Collision11
Top Industries Hiring
- Manufacturing63
- Electronics & Hardware57
- Automotive52
- Technology & Software45
- Energy26
What New York Employers Look For
The qualifications that appear most often in operations technician jobs across New York.
- Associate degree or technical diploma in electronics, electrical technology, or a related field
- Experience operating and maintaining industrial or utility-grade mechanical and electrical systems
- Familiarity with SCADA, PLCs, or building management system software platforms
- Valid New York State driver license for field service and multi-site operations roles
- OSHA 10 or OSHA 30 construction or general industry certification
- Strong troubleshooting skills for diagnosing equipment failures under time pressure
Operations Technician Jobs in New York: Frequently Asked Questions
How do you become a operations technician in New York?
Most operations technicians in New York start with an associate degree or technical certificate in electrical technology, electronics, or a closely related field from a SUNY or CUNY campus. From there, employers like Con Edison and National Grid run structured apprenticeship and training programs that provide hands-on experience with utility and infrastructure systems. Earning an OSHA safety certification and any manufacturer credentials for systems you will work on strengthens your candidacy considerably.
Which companies hire operations technicians in New York?
Employers hiring operations technicians in New York right now include GlobalFoundries, Wolfspeed, and Goodyear, based on current listings on Migrate Mate as of June 2026. New York's concentration of utility providers, large healthcare systems, and telecom infrastructure companies means steady, year-round hiring across all experience levels.
Which New York cities have the most operations technician jobs?
New York, Rochester, and Malta have the most operations technician openings in New York. New York City leads because of its scale of utility infrastructure, commercial real estate, and corporate facilities, while Buffalo and Albany support significant manufacturing and public utility operations that require technicians across multiple shifts and sites.
Are there remote operations technician jobs in New York?
Yes, but they are rare. Operations technician work is largely hands-on and site-specific, so most roles require a physical presence. About 8% of operations technician openings tied to New York are remote or hybrid as of June 2026, and those positions tend to involve systems monitoring, data analysis, or technical support rather than direct equipment maintenance.
How can I get hired as a operations technician in New York with little or no experience?
The most realistic entry path is through an apprenticeship or a utility technician trainee program run by employers like Con Edison, National Grid, or a CUNY-affiliated workforce development partnership. Entry-level titles such as facilities technician aide, maintenance helper, or operations associate at large New York hospitals or property management firms also provide a direct route. Completing an OSHA 10 certification and a technical certificate from a SUNY community college gives candidates without prior experience a concrete, verifiable credential to present.
Where can I find and apply to operations technician jobs in New York?
You can find and apply to operations technician jobs in New York on Migrate Mate, which lists current openings tied to this role across the state. Find roles that fit your background and apply directly to each one.
See All 466+ Operations Technician Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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