Warehouse Operations Manager Jobs in New York

INTRODUCTION

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

THE ROLE

As we continue to grow as QuidelOrtho, we are seeking a Distribution & Warehouse Operations Manager. The Distribution & Warehouse Operations Manager leads multi-site warehousing (receiving, put-away, storage, inventory control, picking/packing, shipping), 3PL overflow operations, and outbound transportation from the plants to North American distribution centers, as well as order fulfillment and distribution to one direct-ship customer. The role ensures inventory accuracy, on-time/accurate shipments, carrier performance, safety, and cost efficiency, and partners closely with Materials Management, Production Planning, Manufacturing, Customer Service/Order Management, Quality, EHS, Finance, IT/Systems, 3PLs, and carriers. Systems: SAP.

This position is onsite in Rochester, NY.

Schedule: This is primarily a 1st shift position with oversight of all Rochester warehouses.

THE RESPONSIBILITIES

• Strategy & Leadership

  Own the end-to-end execution from receiving through shipment: three plant warehouses, 3PL overflow, and outbound transportation to NA DCs/direct-ship customer.
  Build and lead high-performing teams (including 1 Warehouse Supervisor), set standards of work, staff to plan, and develop cross-training for flexibility.
  Establish a tiered management system (daily/weekly/monthly) with visible KPIs and structured problem solving.

• Warehouse Operations (3 Sites)

  Oversee receiving, put-away, storage/slotting, kitting/staging, picking, packing, and shipping.
  Drive inventory accuracy via robust cycle counting, root cause analysis, and corrective actions.
  Optimize layout, slotting, MHE, and racking to improve flow, safety, and productivity.
  Ensure dock-to-stock and order cycle time targets are met.
  Maintain SOPs, work instructions, 5S, and visual management.

• Distribution, Transportation & Direct-Ship Fulfillment

  Own transportation planning, tendering, appointment scheduling, and track-and-trace to NA DCs; manage exceptions proactively.
  Lead carrier performance (tender acceptance, OTD, claims, cost/stop), and negotiate rates in partnership with Procurement (as applicable).
  Ensure on-time, in-full and compliant shipments to the direct-ship customer, including EDI/ASN timeliness, label/pack compliance, and chargeback prevention.
  Manage freight claims and work with carriers and plants on corrective actions.

• Cross-Functional Integration

  Partner with Production Planning to align daily/weekly shipping plans, constraints, and recovery plans.
  Partner with Materials Management for inbound flow, GR/put-away cadence, and to prevent stockouts/line-downs.
  Partner with Customer Service/Order Management on order promising, prioritization, and customer compliance.
  Collaborate with Quality on nonconformance handling, holds, and disposition.
  Coordinate Finance on budgeting, cost controls, and freight audit & pay.
  Work with IT/Systems on master data (bins, HU/packing specs, shipping conditions), EDI, and system enhancements.

• Compliance, Safety & Risk

  Ensure OSHA and site safety compliance, strict PPE and MHE practices, and lead incident investigations.
  Maintain DOT/FMCSA compliance for carrier operations (where applicable); ensure hazmat procedures are followed if relevant.
  Own business continuity and peak/seasonal scaling plans for logistics and warehousing.

• Continuous Improvement & Cost Management

  Lead CI initiatives (Lean/Kaizen, 5S, standard work, SMED for changeovers in shipping/receiving).
  Improve cost per unit, freight cost per pound/unit, and labor productivity while protecting service and quality.
  Build and manage annual operating budgets (labor, MHE, supplies, freight) and capex (racking, MHE, automation).

THE INDIVIDUAL

Required:

• High School Diploma or GED
• 7–10+ years in warehousing/distribution/logistics.
• Demonstrated success with transportation to DC networks and direct-ship customer fulfillment.
• ERP/WMS/TMS proficiency (e.g., SAP IM/WM/EWM, TM, or equivalents); strong data discipline and master data acumen.
• Working knowledge of OSHA, DOT/FMCSA, hazmat (as applicable).

Preferred:

• Bachelor’s degree in
• Multi-site responsibility.
• Demonstrated success with transportation to DC networks and direct-ship customer fulfillment.
• ERP/WMS/TMS proficiency (e.g., SAP IM/WM/EWM, TM, or equivalents); strong data discipline and master data acumen.
• Working knowledge of OSHA, DOT/FMCSA, hazmat (as applicable).

THE KEY WORKING INTERACTIONS

Internal: Production Managers, Production Planners, Buyers and Quality
External: N/A

THE WORK ENVIRONMENT

The work environment characteristics are representative of an office, manufacturing, laboratory, and warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues and samples. Up to 75% of time at desk, standing or sitting extended periods of time. Flexible work hours to meet project deadlines.

THE PHYSICAL DEMANDS

Position requires ability to lift up to 50 lbs. or more at least 35% of the day on a regular basis. Walking, standing, and climbing for long periods of time (up to 50% of the day) are routine to accomplish tasks in this role. Specific vision abilities required by this job include close and distance vision and the ability to adjust focus. Must operate a forklift approximately 15% of the time.

Equal Employment Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at recruiting@quidelortho.com.