Service Operations Manager Jobs in New York
Service Operations Manager jobs in New York are in strong demand across financial services, healthcare systems, real estate, and large-scale retail and logistics operations, with openings at every level from operations coordinator to senior director. New York City, Buffalo, and Albany are the most active hiring markets, anchored by employers like JPMorgan Chase, NYC Health + Hospitals, and Con Edison, which maintain substantial operations management workforces. The most sought-after specialties in New York right now are technology-enabled service delivery, facilities and infrastructure operations, and customer experience operations tied to financial and healthcare sectors. Find a role that fits below and apply directly.
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Connection has a fantastic opportunity through our Technical Staffing division for an IT Security Operations Manager in Glens Falls, NY. This is a direct-hire, 100% onsite position offering $90K–$100K + potential bonus, with excellent benefits including a pension, 401(k), employee stock ownership, and tuition reimbursement.
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
- Leading and developing a Security Operations team
- Managing enterprise security tools including SIEM, SOAR, EDR/XDR, vulnerability management, and DLP
- Incident response, threat hunting, and security monitoring
- Cybersecurity frameworks and regulatory compliance, including NIST, CIS, PCI DSS, HIPAA, and SOX
- Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 security
- Working across infrastructure, network, cloud, and application teams
- Bachelor’s degree or equivalent experience
- 6+ years of experience in IT, cybersecurity, computer science, or a related field
- 2+ years of supervisory experience preferred
- Strong analytical, communication, project management, and leadership skills
- Experience managing enterprise security technologies and security operations programs
Benefits
- Competitive salary + potential bonus
- Medical, dental, and vision insurance
- 401(k), pension, and employee stock ownership
- Paid vacation, sick time, and holidays
- Education and tuition reimbursement
- Flexible Spending Plan
- Employee Assistance Program
- Career development opportunities
Connection has a fantastic opportunity through our Technical Staffing division for an IT Security Operations Manager in Glens Falls, NY. This is a direct-hire, 100% onsite position offering $90K–$100K + potential bonus, with excellent benefits including a pension, 401(k), employee stock ownership, and tuition reimbursement.
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
- Leading and developing a Security Operations team
- Managing enterprise security tools including SIEM, SOAR, EDR/XDR, vulnerability management, and DLP
- Incident response, threat hunting, and security monitoring
- Cybersecurity frameworks and regulatory compliance, including NIST, CIS, PCI DSS, HIPAA, and SOX
- Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 security
- Working across infrastructure, network, cloud, and application teams
- Bachelor’s degree or equivalent experience
- 6+ years of experience in IT, cybersecurity, computer science, or a related field
- 2+ years of supervisory experience preferred
- Strong analytical, communication, project management, and leadership skills
- Experience managing enterprise security technologies and security operations programs
Benefits
- Competitive salary + potential bonus
- Medical, dental, and vision insurance
- 401(k), pension, and employee stock ownership
- Paid vacation, sick time, and holidays
- Education and tuition reimbursement
- Flexible Spending Plan
- Employee Assistance Program
- Career development opportunities
See All 19 Service Operations Manager Jobs in New York
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Find JobsService Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Consulting & Professional Services
What New York Employers Look For
The qualifications that appear most often in service operations manager jobs across New York.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive experience managing service teams or operational functions
- Demonstrated ability to lead cross-functional teams in high-volume service environments
- Proficiency with enterprise resource planning or service management platforms such as Salesforce or ServiceNow
- Strong analytical and reporting skills with experience using data to drive operational decisions
- PMP or Six Sigma certification preferred by many New York employers in this field
Service Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a service operations manager in New York?
Most service operations managers in New York begin with a bachelor's degree in business, operations management, or a related discipline, then build experience in team lead or coordinator roles before advancing to management. New York does not require a state-issued license for this role, but employers across financial services and healthcare strongly favor candidates with credentials like PMP or Lean Six Sigma. Large New York institutions typically promote from within their operations departments.
How much do service operations managers make in New York?
Service operations managers in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in New York?
Employers hiring service operations managers in New York right now include Hatch, Moody's, and M&T Bank, based on current listings on Migrate Mate as of September 2026. New York's concentration of financial institutions, hospital networks, and large utilities means hiring activity stays consistent throughout the year across both the city and upstate markets.
Which New York cities have the most service operations manager jobs?
The cities with the most service operations manager openings in New York are New York, Buffalo, and Owego. New York City dominates the list because of its dense concentration of corporate headquarters, major hospital systems, and financial services firms, while Buffalo and Albany draw openings through regional healthcare networks, state government operations, and manufacturing-adjacent service functions.
Are there remote service operations manager jobs in New York?
Yes, but they're relatively selective. About 0% of service operations manager openings tied to New York are remote or hybrid as of September 2026, reflecting that the role often requires direct oversight of teams, facilities, or customer-facing processes. The functions most commonly offered remotely are reporting, vendor management, and process improvement work within larger operations departments.
How can I get hired as a service operations manager in New York with little or no experience?
The most realistic entry path is through an operations coordinator, service desk lead, or team supervisor role at a large New York employer. NYC Health + Hospitals and JPMorgan Chase both run associate development programs that pull candidates from adjacent roles into operations tracks. Building proficiency in a service management platform like ServiceNow and earning an entry-level PMP or Lean Six Sigma credential significantly improves a candidate's position in New York's competitive hiring market.
Where can I find and apply to service operations manager jobs in New York?
You can find and apply to service operations manager jobs in New York on Migrate Mate, which lists current New York openings across industries including financial services, healthcare, real estate, and logistics. Find roles that match your experience and location preference and apply directly to the ones that fit.
See All 19 Service Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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