Service Operations Manager Jobs in New York
Service Operations Manager jobs in New York are in strong demand across financial services, healthcare systems, real estate, and large-scale retail and logistics operations, with openings at every level from operations coordinator to senior director. New York City, Buffalo, and Albany are the most active hiring markets, anchored by employers like JPMorgan Chase, NYC Health + Hospitals, and Con Edison, which maintain substantial operations management workforces. The most sought-after specialties in New York right now are technology-enabled service delivery, facilities and infrastructure operations, and customer experience operations tied to financial and healthcare sectors. Find a role that fits below and apply directly.
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Showing 5 of 21+ Service Operations Manager jobs
- Lead a multidisciplinary team across Plumbing, HVAC, and Environmental Service operations, ensuring alignment and accountability.
- Oversee contract execution, scheduling, and service delivery to meet client commitments and quality standards.
- Own regional P&L, managing budgets, forecasts, and financial performance while driving revenue growth.
- Build strong customer relationships and resolve escalations to ensure satisfaction and retention.
- Coach and develop team members while fostering a high-performing, safety-first culture.
- Optimize operations through process improvements, resource management, and adherence to industry standards.
- Ensure continuous improvement by tracking performance metrics and implementing data-driven strategies to enhance service delivery.
- Bachelor’s degree required, or a minimum of 10 years of relevant industry experience.
- Proven leadership experience in the mechanical service industry, with full P&L responsibility for operations exceeding $5M in annual revenue.
- Demonstrated experience managing HVAC, plumbing, or facilities service teams preferred.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general business systems.
- Strong ability to develop and deliver accurate quotes for HVAC repairs and replacements.
- Excellent customer service and leadership skills, with strong verbal and written communication abilities.
- Effective collaborator with strong conflict resolution skills, fostering a results-driven, team-oriented environment.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced setting.
#danfth
- Lead a multidisciplinary team across Plumbing, HVAC, and Environmental Service operations, ensuring alignment and accountability.
- Oversee contract execution, scheduling, and service delivery to meet client commitments and quality standards.
- Own regional P&L, managing budgets, forecasts, and financial performance while driving revenue growth.
- Build strong customer relationships and resolve escalations to ensure satisfaction and retention.
- Coach and develop team members while fostering a high-performing, safety-first culture.
- Optimize operations through process improvements, resource management, and adherence to industry standards.
- Ensure continuous improvement by tracking performance metrics and implementing data-driven strategies to enhance service delivery.
- Bachelor’s degree required, or a minimum of 10 years of relevant industry experience.
- Proven leadership experience in the mechanical service industry, with full P&L responsibility for operations exceeding $5M in annual revenue.
- Demonstrated experience managing HVAC, plumbing, or facilities service teams preferred.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general business systems.
- Strong ability to develop and deliver accurate quotes for HVAC repairs and replacements.
- Excellent customer service and leadership skills, with strong verbal and written communication abilities.
- Effective collaborator with strong conflict resolution skills, fostering a results-driven, team-oriented environment.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced setting.
#danfth
See All 21 Service Operations Manager Jobs in New York
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Find JobsService Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in service operations manager jobs across New York.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive experience managing service teams or operational functions
- Demonstrated ability to lead cross-functional teams in high-volume service environments
- Proficiency with enterprise resource planning or service management platforms such as Salesforce or ServiceNow
- Strong analytical and reporting skills with experience using data to drive operational decisions
- PMP or Six Sigma certification preferred by many New York employers in this field
Service Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a service operations manager in New York?
Most service operations managers in New York begin with a bachelor's degree in business, operations management, or a related discipline, then build experience in team lead or coordinator roles before advancing to management. New York does not require a state-issued license for this role, but employers across financial services and healthcare strongly favor candidates with credentials like PMP or Lean Six Sigma. Large New York institutions typically promote from within their operations departments.
How much do service operations managers make in New York?
Service operations managers in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in New York?
Employers hiring service operations managers in New York right now include Tops Friendly Markets, CLEAR, and EMCOR, based on current listings on Migrate Mate as of November 2026. New York's concentration of financial institutions, hospital networks, and large utilities means hiring activity stays consistent throughout the year across both the city and upstate markets.
Which New York cities have the most service operations manager jobs?
The cities with the most service operations manager openings in New York are New York, Syracuse, and Bronx. New York City dominates the list because of its dense concentration of corporate headquarters, major hospital systems, and financial services firms, while Buffalo and Albany draw openings through regional healthcare networks, state government operations, and manufacturing-adjacent service functions.
Are there remote service operations manager jobs in New York?
Yes, but they're relatively selective. About 60% of service operations manager openings tied to New York are remote or hybrid as of November 2026, reflecting that the role often requires direct oversight of teams, facilities, or customer-facing processes. The functions most commonly offered remotely are reporting, vendor management, and process improvement work within larger operations departments.
How can I get hired as a service operations manager in New York with little or no experience?
The most realistic entry path is through an operations coordinator, service desk lead, or team supervisor role at a large New York employer. NYC Health + Hospitals and JPMorgan Chase both run associate development programs that pull candidates from adjacent roles into operations tracks. Building proficiency in a service management platform like ServiceNow and earning an entry-level PMP or Lean Six Sigma credential significantly improves a candidate's position in New York's competitive hiring market.
Where can I find and apply to service operations manager jobs in New York?
You can find and apply to service operations manager jobs in New York on Migrate Mate, which lists current New York openings across industries including financial services, healthcare, real estate, and logistics. Find roles that match your experience and location preference and apply directly to the ones that fit.
See All 21 Service Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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