Service Operations Manager Jobs in Pennsylvania
Service Operations Manager jobs in Pennsylvania are consistently active, with demand concentrated in healthcare administration, financial services, logistics, and manufacturing sectors at every level from entry-level operations coordinator through senior director. Philadelphia, Pittsburgh, and Harrisburg are the primary hiring metros, home to major employers like UPMC, Comcast, and Aramark that maintain ongoing service operations headcount. The most sought-after specialties in Pennsylvania include healthcare service operations, facilities and field service management, and customer operations within large enterprise environments. Find a role that fits below and apply directly.
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Showing 5 of 15+ Service Operations Manager jobs
A Snapshot of Your Day
Join Siemens Gamesa Renewable Energy as a Service Operations Manager and play a critical leadership role in driving operational excellence across a portfolio of wind energy sites. In this position, you will lead site operations teams, ensure the safe and efficient execution of maintenance activities, and deliver exceptional customer service while supporting Siemens Gamesa's mission of advancing the global energy transition. The Service Operations Manager is accountable for overall site performance, including health and safety compliance, operational execution, financial performance, contract fulfillment, workforce management, and customer satisfaction. This role provides leadership for field personnel, oversees maintenance and operational planning, manages technical and commercial escalations, and drives continuous improvement initiatives designed to maximize turbine availability and operational efficiency. Working closely with customers, technicians, subcontractors, and regional support functions, the Service Operations Manager serves as the primary operational leader for assigned wind farms. Success in this role requires strong leadership, commercial acumen, technical problem-solving skills, and a commitment to fostering a culture of safety, quality, accountability, and continuous improvement. The ideal candidate will possess experience in wind energy operations, team leadership, contract management, customer engagement, risk management, and financial oversight. They will be empowered to lead operational strategies that improve performance, support employee development, and deliver long-term value to both Siemens Gamesa and our customers. This is an onsite role that manages several windfarms in the Altoona PA area. Travel may be required outside of the area for other business needs up to 25%
How You’ll Make an Impact
- 40% Site Operations & Safety Leadership
- Implement and enforce internal and external Health, Safety, and Environmental (HSE) standards across all localized wind sites.
- Manage daily site activities, resource allocation, and technician training compliance to ensure high operational readiness.
- Coordinate technical troubleshooting, act as first-level customer engineering interface, and escalate complex issues to central line functions.
- 30% Commercial & Contract Management
- Drive P&L performance for the assigned service portfolio in alignment with the Limits of Authority and established budgets.
- Ensure compliance and execution of all contract terms signed between the organization and the clients.
- Perform regular risk assessments, update risk & opportunities logs, and support the preparation of equipment budgets.
- 30% Stakeholder & Performance Management
- Manage communication and reporting with wind farm owners, including delivering monthly client reports and preventive maintenance checklists.
- Monitor technical KPIs, analyze repetitive faults, and implement continuous process improvement plans.
- Manage sub-contractor activities, certifications, and performance to ensure alignment with project standards.
What You Bring
- Valid Driver's License
- Bachelor's degree with a minimum of 3 years of wind industry experience, or an Associate/Trade School Degree with 5+ years of wind management experience.
- Proven experience managing and directing multidisciplinary technical teams.
- Physical capability to climb to heights of 250 feet or greater, work in confined spaces, and meet safety weight restrictions of 265 pounds or less.
About the Team
At Siemens Gamesa, our Offshore Construction team is dedicated to driving the transition to renewable energy through innovative and sustainable solutions. We are a diverse group of engineers, project managers, technicians, and specialists who share a common goal: to harness the power of wind to create a cleaner, more sustainable future.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.
Rewards
- Career growth and development opportunities; supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
A Snapshot of Your Day
Join Siemens Gamesa Renewable Energy as a Service Operations Manager and play a critical leadership role in driving operational excellence across a portfolio of wind energy sites. In this position, you will lead site operations teams, ensure the safe and efficient execution of maintenance activities, and deliver exceptional customer service while supporting Siemens Gamesa's mission of advancing the global energy transition. The Service Operations Manager is accountable for overall site performance, including health and safety compliance, operational execution, financial performance, contract fulfillment, workforce management, and customer satisfaction. This role provides leadership for field personnel, oversees maintenance and operational planning, manages technical and commercial escalations, and drives continuous improvement initiatives designed to maximize turbine availability and operational efficiency. Working closely with customers, technicians, subcontractors, and regional support functions, the Service Operations Manager serves as the primary operational leader for assigned wind farms. Success in this role requires strong leadership, commercial acumen, technical problem-solving skills, and a commitment to fostering a culture of safety, quality, accountability, and continuous improvement. The ideal candidate will possess experience in wind energy operations, team leadership, contract management, customer engagement, risk management, and financial oversight. They will be empowered to lead operational strategies that improve performance, support employee development, and deliver long-term value to both Siemens Gamesa and our customers. This is an onsite role that manages several windfarms in the Altoona PA area. Travel may be required outside of the area for other business needs up to 25%
How You’ll Make an Impact
- 40% Site Operations & Safety Leadership
- Implement and enforce internal and external Health, Safety, and Environmental (HSE) standards across all localized wind sites.
- Manage daily site activities, resource allocation, and technician training compliance to ensure high operational readiness.
- Coordinate technical troubleshooting, act as first-level customer engineering interface, and escalate complex issues to central line functions.
- 30% Commercial & Contract Management
- Drive P&L performance for the assigned service portfolio in alignment with the Limits of Authority and established budgets.
- Ensure compliance and execution of all contract terms signed between the organization and the clients.
- Perform regular risk assessments, update risk & opportunities logs, and support the preparation of equipment budgets.
- 30% Stakeholder & Performance Management
- Manage communication and reporting with wind farm owners, including delivering monthly client reports and preventive maintenance checklists.
- Monitor technical KPIs, analyze repetitive faults, and implement continuous process improvement plans.
- Manage sub-contractor activities, certifications, and performance to ensure alignment with project standards.
What You Bring
- Valid Driver's License
- Bachelor's degree with a minimum of 3 years of wind industry experience, or an Associate/Trade School Degree with 5+ years of wind management experience.
- Proven experience managing and directing multidisciplinary technical teams.
- Physical capability to climb to heights of 250 feet or greater, work in confined spaces, and meet safety weight restrictions of 265 pounds or less.
About the Team
At Siemens Gamesa, our Offshore Construction team is dedicated to driving the transition to renewable energy through innovative and sustainable solutions. We are a diverse group of engineers, project managers, technicians, and specialists who share a common goal: to harness the power of wind to create a cleaner, more sustainable future.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.
Rewards
- Career growth and development opportunities; supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
See All 15 Service Operations Manager Jobs in Pennsylvania
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Find JobsService Operations Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Service Operations Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Staffing & Recruiting
- Technology & Software
- Healthcare & Medical Services
- E-Commerce & Online Marketplaces
What Pennsylvania Employers Look For
The qualifications that appear most often in service operations manager jobs across Pennsylvania.
- Bachelor's degree in business administration, operations management, or a closely related field
- Three or more years managing service delivery teams or operations functions
- Demonstrated experience with KPI tracking, SLA management, and process improvement
- Proficiency with service management platforms such as Salesforce Service Cloud or ServiceNow
- Strong background in cross-functional coordination across logistics, IT, or field service teams
- Experience with budgeting, resource planning, and vendor or contract management
Service Operations Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a service operations manager in Pennsylvania?
Most service operations manager roles in Pennsylvania require a bachelor's degree in business, operations, or a related discipline, along with progressive experience in service delivery or operations coordination. There is no state-issued license specific to this role in Pennsylvania. Candidates who hold credentials such as PMP, ITIL Foundation, or Lean Six Sigma are consistently preferred by Pennsylvania employers, particularly in healthcare systems, financial services, and logistics companies headquartered in Philadelphia and Pittsburgh.
How much do service operations managers make in Pennsylvania?
Service operations managers in Pennsylvania earn a median of about $103,130 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,990 for the lowest 10% to over $220,530 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Pennsylvania?
Employers hiring service operations managers in Pennsylvania right now include Kaast Machine Tools, Jobot, and Veolia, based on current listings on Migrate Mate as of September 2026. Pennsylvania's concentration of large healthcare networks, insurance carriers, and enterprise technology firms means openings tend to be recurring and at multiple seniority levels.
Which Pennsylvania cities have the most service operations manager jobs?
Pittsburgh, Aldan, and Bethel account for the largest share of service operations manager openings in Pennsylvania. Philadelphia leads due to its dense concentration of corporate headquarters, healthcare systems, and financial institutions, while Pittsburgh's strength in healthcare and technology drives consistent demand there, and Harrisburg generates openings through state government operations and regional insurance and utility employers.
Are there remote service operations manager jobs in Pennsylvania?
Yes, and they're more available than in many operations roles, since service operations management often involves oversight, reporting, and coordination work that can be done off-site. About 33% of service operations manager openings tied to Pennsylvania are remote or hybrid as of September 2026, with fully remote roles most common in customer operations and IT service management, while field service and facilities-focused positions typically require on-site presence.
How can I get hired as a service operations manager in Pennsylvania with little or no experience?
The most realistic entry path is moving into a service operations coordinator or operations analyst role, then building toward manager-level responsibilities over one to two years. Large Pennsylvania employers like UPMC, Independence Blue Cross, and Aramark regularly bring in operations associates through rotational or associate programs. Candidates coming from customer service team lead, logistics coordinator, or administrative supervisor roles are frequently considered. Earning an ITIL Foundation certificate or a PMP credential early significantly strengthens applications to Pennsylvania's healthcare and enterprise technology employers.
Where can I find and apply to service operations manager jobs in Pennsylvania?
You can find and apply to service operations manager jobs in Pennsylvania on Migrate Mate, which lists current openings from employers hiring across the state. Find roles that fit your experience and location, then apply directly to each one without any intermediary steps.
See All 15 Service Operations Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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