Service Operations Manager Jobs in Pennsylvania

Job Details

Oversee the biomedical research facility operation of ~ 10,000 cages (40,000 sq. ft.) of laboratory animals on campus between two buildings and 5 facilities. Interfaces with Director of Laboratory Animal Services, campus facilities, construction project managers, third party vendors and federal regulatory bodies on a frequent basis to comply with federal regulations in a biomedical research setting. Directly and indirectly manages 29-30 facility staff to provide a high standard in training, husbandry and facility operations. Essential employee.

Job Description

• Interacts respectively with all investigators and lab members on a routine basis for the successful outcome of research animal studies.
• Leads interactions with union husbandry staff and leadership.
• Manages animal supervisory staff and drives initiatives and improvements within husbandry operations.
• Interacts closely with veterinary staff in support of health, maintenance and care of laboratory animals.
• Writes, reviews and develops departmental policies, procedures and Standard Operating Procedures.
• Develops and oversees departmental training and education program according to established Standard Operating Procedure.
• Manages and assigns space for laboratory animals.
• Works closely with the Business Manager assigned to support both the business office and Office of Research Administration.
• Responsible for the procurement of all capital equipment and supplies for the laboratory animal facilities.
• Coordinates contractual maintenance programs on specialized industrial equipment (e.g., sterilizers, cage washers) with the TJU Maintenance Department.
• Attend facility construction project update meetings and represent the department’s best interest and the interest of the welfare of the animals.
• Liaison with Jefferson University Facilities on current, aging, and future infrastructure with frequent rounds, meetings and collaborations.
• Understanding of federal regulations that comply with biomedical research such as The Guide for Care and Use of Laboratory Animals, PHS Policy and the Animal Welfare Act.
• Knowledge of different biomedical research facility specific equipment such as tunnel, rack washers, variety of rodent and USDA cage types and automated facility systems.
• Ability to communicate to all levels within the institution including animal care staff to department chairs on critical issues pertaining to research support.
• Critical thinking skills in the face of facility emergencies, customized goals from stakeholders and employee deployment.

Education

Bachelor’s Degree

Experience

At least 5 years of laboratory animal research facility experience with supervisory experience. Knowledge of PHS Policy and Animal Welfare Act is required.

Experience with regulatory site preparation is required.

Minimum Certifications, Registration or License Requirements

AALAS Membership is required.

AAALAS Certifications and CMAR certifications are preferred along with LAMA membership.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

951 Locust Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.