Service Operations Manager Jobs in Pennsylvania
Service Operations Manager jobs in Pennsylvania are consistently active, with demand concentrated in healthcare administration, financial services, logistics, and manufacturing sectors at every level from entry-level operations coordinator through senior director. Philadelphia, Pittsburgh, and Harrisburg are the primary hiring metros, home to major employers like UPMC, Comcast, and Aramark that maintain ongoing service operations headcount. The most sought-after specialties in Pennsylvania include healthcare service operations, facilities and field service management, and customer operations within large enterprise environments. Find a role that fits below and apply directly.
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Showing 3 of 20+ Service Operations Manager jobs
Join the Evans Pest Control Family!
Are you ready to make your career better?
Evans Pest Control, a trusted, family-run business since 2010, is looking for a talented and motivated individual to join our team as a Pest Control Operations Manager.
*Must hold current Commercial pest control applicator license
*Must be certified in categories 11, 12 and 23 at minimum.
If you’re passionate about providing excellent customer service and are excited to contribute to a company that values hard work, professionalism, and teamwork, we want to hear from you!
ABOUT EVANS PEST CONTROL
Established in 2010, we are a fast-growing, reliable provider of premium pest management services to our customers in the Philadelphia metro area and Eastern Pennsylvania. Our team of 12+ professionals provides high-quality pest management services to residential, commercial, institutional, and government clients. These include major food handling facilities, schools, and housing authorities, for example. We pride ourselves on professionalism, accountability, and delivering results that protect our customers and our community.
POSITION OVERVIEW
The Service Manager oversees the daily operations of our service team, ensuring top-quality service delivery, customer satisfaction, and compliance with safety and regulatory standards. This role is both strategic and hands-on, including managing technicians, field training, resolving customer challenges, quality control, and driving team performance.
The right candidate will be a strong communicator and coach that not only thrives on the ability to develop and elevate our team but also helps improve and build on our core values and practices.
KEY RESPONSIBILITIES
- Lead, train, and mentor a team of pest control technicians to ensure consistent, high-quality service.
- Conduct regular field ride-along, quality inspections, and performance evaluations.
- Oversee scheduling, route efficiency, and service coverage across all territories.
- Support onboarding and technical training for new recruits.
- Review and resolve customer service issues in coordination with the office team.
- Monitor safety, licensing, and compliance with company policies and State regulations.
- Track service performance metrics (quality scores, callbacks, customer retention, etc.).
- Collaborate with the sales team to ensure successful service starts and account handoffs.
- Assist with fleet management, equipment maintenance, and inventory control.
- Report on team performance and recommend improvements to leadership.
QUALIFICATIONS
- Minimum 3–5 years of experience in operations, management, or related fields.
- Proven leadership and team-building experience.
- Strong organizational, scheduling, and communication skills.
- Comfortably using service management software and reporting tools.
- Valid driver’s license and clean driving record.
- Strong organizational and scheduling skills.
- Excellent written and oral communication skills
- Ability to lift 60lbs, stand for periods of time, and some physical agility when performing inspections.
- Ability to pass both a criminal background check and a drug test.
COMPENSATION & BENEFITS
- Competitive salary (commensurate with experience)
- Company vehicle and fuel card
- Paid time off, holidays, and benefits package
- Ongoing professional development and certification support
- Performance-based bonuses
WHY JOIN EVANS PEST CONTROL?
We’re not just another pest control company — we’re building a professional, people-first organization where every team member has room to grow. As our Service Manager, you’ll have the opportunity to shape the service culture, develop future leaders, and make a measurable impact every day.
HOW TO APPLY:
If you’re ready to join a team that values your skills and dedication, we’d love to hear from you. Please submit your resume and cover letter or apply at our web site at https://www.evanspestmgmt.com/careers/. Let us know why you’d make a great addition to the Evans Pest Control family!
Take the next step in your career with Evans Pest Control – where great people thrive.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
Ability to Commute:
- Philadelphia, PA 19134 (Required)
Work Location: In person
Join the Evans Pest Control Family!
Are you ready to make your career better?
Evans Pest Control, a trusted, family-run business since 2010, is looking for a talented and motivated individual to join our team as a Pest Control Operations Manager.
*Must hold current Commercial pest control applicator license
*Must be certified in categories 11, 12 and 23 at minimum.
If you’re passionate about providing excellent customer service and are excited to contribute to a company that values hard work, professionalism, and teamwork, we want to hear from you!
ABOUT EVANS PEST CONTROL
Established in 2010, we are a fast-growing, reliable provider of premium pest management services to our customers in the Philadelphia metro area and Eastern Pennsylvania. Our team of 12+ professionals provides high-quality pest management services to residential, commercial, institutional, and government clients. These include major food handling facilities, schools, and housing authorities, for example. We pride ourselves on professionalism, accountability, and delivering results that protect our customers and our community.
POSITION OVERVIEW
The Service Manager oversees the daily operations of our service team, ensuring top-quality service delivery, customer satisfaction, and compliance with safety and regulatory standards. This role is both strategic and hands-on, including managing technicians, field training, resolving customer challenges, quality control, and driving team performance.
The right candidate will be a strong communicator and coach that not only thrives on the ability to develop and elevate our team but also helps improve and build on our core values and practices.
KEY RESPONSIBILITIES
- Lead, train, and mentor a team of pest control technicians to ensure consistent, high-quality service.
- Conduct regular field ride-along, quality inspections, and performance evaluations.
- Oversee scheduling, route efficiency, and service coverage across all territories.
- Support onboarding and technical training for new recruits.
- Review and resolve customer service issues in coordination with the office team.
- Monitor safety, licensing, and compliance with company policies and State regulations.
- Track service performance metrics (quality scores, callbacks, customer retention, etc.).
- Collaborate with the sales team to ensure successful service starts and account handoffs.
- Assist with fleet management, equipment maintenance, and inventory control.
- Report on team performance and recommend improvements to leadership.
QUALIFICATIONS
- Minimum 3–5 years of experience in operations, management, or related fields.
- Proven leadership and team-building experience.
- Strong organizational, scheduling, and communication skills.
- Comfortably using service management software and reporting tools.
- Valid driver’s license and clean driving record.
- Strong organizational and scheduling skills.
- Excellent written and oral communication skills
- Ability to lift 60lbs, stand for periods of time, and some physical agility when performing inspections.
- Ability to pass both a criminal background check and a drug test.
COMPENSATION & BENEFITS
- Competitive salary (commensurate with experience)
- Company vehicle and fuel card
- Paid time off, holidays, and benefits package
- Ongoing professional development and certification support
- Performance-based bonuses
WHY JOIN EVANS PEST CONTROL?
We’re not just another pest control company — we’re building a professional, people-first organization where every team member has room to grow. As our Service Manager, you’ll have the opportunity to shape the service culture, develop future leaders, and make a measurable impact every day.
HOW TO APPLY:
If you’re ready to join a team that values your skills and dedication, we’d love to hear from you. Please submit your resume and cover letter or apply at our web site at https://www.evanspestmgmt.com/careers/. Let us know why you’d make a great addition to the Evans Pest Control family!
Take the next step in your career with Evans Pest Control – where great people thrive.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
Ability to Commute:
- Philadelphia, PA 19134 (Required)
Work Location: In person
See All 20 Service Operations Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Service Operations Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Healthcare & Medical Services
What Pennsylvania Employers Look For
The qualifications that appear most often in service operations manager jobs across Pennsylvania.
- Bachelor's degree in business administration, operations management, or a closely related field
- Three or more years managing service delivery teams or operations functions
- Demonstrated experience with KPI tracking, SLA management, and process improvement
- Proficiency with service management platforms such as Salesforce Service Cloud or ServiceNow
- Strong background in cross-functional coordination across logistics, IT, or field service teams
- Experience with budgeting, resource planning, and vendor or contract management
Service Operations Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a service operations manager in Pennsylvania?
Most service operations manager roles in Pennsylvania require a bachelor's degree in business, operations, or a related discipline, along with progressive experience in service delivery or operations coordination. There is no state-issued license specific to this role in Pennsylvania. Candidates who hold credentials such as PMP, ITIL Foundation, or Lean Six Sigma are consistently preferred by Pennsylvania employers, particularly in healthcare systems, financial services, and logistics companies headquartered in Philadelphia and Pittsburgh.
How much do service operations managers make in Pennsylvania?
Service operations managers in Pennsylvania earn a median of about $103,130 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,990 for the lowest 10% to over $220,530 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Pennsylvania?
Employers hiring service operations managers in Pennsylvania right now include Kaast Machine Tools, QVC, and Jobot, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of large healthcare networks, insurance carriers, and enterprise technology firms means openings tend to be recurring and at multiple seniority levels.
Which Pennsylvania cities have the most service operations manager jobs?
Pittsburgh, Aldan, and Pennsylvania account for the largest share of service operations manager openings in Pennsylvania. Philadelphia leads due to its dense concentration of corporate headquarters, healthcare systems, and financial institutions, while Pittsburgh's strength in healthcare and technology drives consistent demand there, and Harrisburg generates openings through state government operations and regional insurance and utility employers.
Are there remote service operations manager jobs in Pennsylvania?
Yes, and they're more available than in many operations roles, since service operations management often involves oversight, reporting, and coordination work that can be done off-site. About 50% of service operations manager openings tied to Pennsylvania are remote or hybrid as of November 2026, with fully remote roles most common in customer operations and IT service management, while field service and facilities-focused positions typically require on-site presence.
How can I get hired as a service operations manager in Pennsylvania with little or no experience?
The most realistic entry path is moving into a service operations coordinator or operations analyst role, then building toward manager-level responsibilities over one to two years. Large Pennsylvania employers like UPMC, Independence Blue Cross, and Aramark regularly bring in operations associates through rotational or associate programs. Candidates coming from customer service team lead, logistics coordinator, or administrative supervisor roles are frequently considered. Earning an ITIL Foundation certificate or a PMP credential early significantly strengthens applications to Pennsylvania's healthcare and enterprise technology employers.
Where can I find and apply to service operations manager jobs in Pennsylvania?
You can find and apply to service operations manager jobs in Pennsylvania on Migrate Mate, which lists current openings from employers hiring across the state. Find roles that fit your experience and location, then apply directly to each one without any intermediary steps.
See All 20 Service Operations Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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