Service Operations Manager Jobs in Ohio
Service Operations Manager jobs in Ohio are consistently active, with strong demand concentrated in logistics and distribution, healthcare systems, financial services, and manufacturing operations, covering everything from frontline supervisors stepping into their first manager role through senior directors overseeing multi-site operations. Columbus, Cleveland, and Cincinnati are the primary hiring centers, home to large employers like Nationwide Insurance, KeyBank, and Cardinal Health that maintain ongoing service operations headcount. The most in-demand specialties in Ohio include supply chain operations, customer service center management, and field service coordination. Find a role that fits below and apply directly.
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Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.
YOU are someone who enjoys being hands on while being able to delegate to others. You enjoy problem solving and coming up with solutions for your customers and your team. You are a strong communicator and enjoy working with people, not just paper. You have strong leadership skills and are decisive.
ARE you someone who can analyze reports and make sound business decisions based on the data? Are you someone who provides clear expectations and enjoys coaching and mentoring others? Are you someone who enjoys driving results and helping customers solve large problems? Are you someone who understands the importance of maintaining processes and procedures for sales, accounting, safety, HR, and legal compliance?
HERE at Core & Main, we value the individual, and the unique contributions you bring. Here we support and encourage continued learning. Here we invest in the development and well-being of our people, who are the key to our future. Here we value diversity and want to ensure each voice is heard. Here, our team members thrive as a community.
Preferably, YOU have:
Inventory management and purchasing experience
Customer service experience
5+ years of Distribution Center operations experience
Experience maintaining processes and procedures
An understanding of DOT regulations
HERE , we have:
- Medical with 100% preventative care coverage
- Health Savings Account
- Dental and Vison
- 401K Matching
- Tuition Reimbursement and Tuition Grants
- Continued learning opportunities through our onsite training facility and extensive online learning catalog
- Professional development and industry networking opportunities, e.g. Our Women’s Network and community engagement events
Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.
None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.
For more information, please visit https://www.eeoc.gov
See All 19 Service Operations Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Service Operations Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
- Food & Beverage
- Healthcare & Medical Services
What Ohio Employers Look For
The qualifications that appear most often in service operations manager jobs across Ohio.
- Bachelor's degree in business administration, operations management, or a related field required
- Three or more years of supervisory or team leadership experience in a service environment
- Demonstrated ability to manage KPIs, SLAs, and operational performance metrics
- Proficiency with CRM platforms, workforce management tools, or ERP systems
- Strong cross-functional collaboration skills across customer service, logistics, or field teams
- Experience developing standard operating procedures and driving continuous process improvement
Service Operations Manager Jobs in Ohio: Frequently Asked Questions
How do you become a service operations manager in Ohio?
Most service operations manager roles in Ohio require a bachelor's degree in business, operations, or a related field, though candidates with an associate degree and substantial supervisory experience are competitive at many Ohio employers. There is no state-issued license specific to this role in Ohio. The typical path is to build experience in a frontline service role, move into team leadership, and pursue credentials like the Certified Manager designation through the Institute of Certified Professional Managers to strengthen your candidacy.
How much do service operations managers make in Ohio?
Service operations managers in Ohio earn a median of about $97,700 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,400 for the lowest 10% to over $216,360 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Ohio?
Employers hiring service operations managers in Ohio right now include Premier Health, Burlington Stores, and nVent, based on current listings on Migrate Mate as of November 2026. Ohio's large footprint in insurance, healthcare administration, and logistics means hiring cycles tend to run consistently year-round rather than seasonally.
Which Ohio cities have the most service operations manager jobs?
Dayton, Columbus, and Cleveland have the most service operations manager openings in Ohio. Columbus leads as the state's largest metro and headquarters hub for insurance, finance, and retail distribution companies, while Cleveland's concentration of healthcare systems and manufacturing headquarters drives strong demand, and Cincinnati's mix of consumer goods companies and regional logistics operations fills out the list.
Are there remote service operations manager jobs in Ohio?
Yes, but they're selective. About 0% of service operations manager openings tied to Ohio are remote or hybrid as of November 2026, reflecting that much of the role involves in-person coordination of staff, vendors, or facilities. The parts of the role most likely to support remote work are reporting, performance analysis, and administrative oversight, while daily team supervision and site management typically require an on-site presence.
How can I get hired as a service operations manager in Ohio with little or no experience?
The most realistic entry path is moving up from a team lead or senior associate role in customer service, logistics coordination, or field support at a mid-size Ohio employer. Companies like Cardinal Health, Nationwide, and Ohio-based distribution centers regularly post assistant operations manager and operations supervisor openings that are designed for candidates without full manager experience. Earning a Certified Manager credential or completing an operations-focused MBA program at Ohio State, Case Western, or Xavier adds measurable credibility when competing against more experienced candidates.
Where can I find and apply to service operations manager jobs in Ohio?
You can find and apply to service operations manager jobs in Ohio on Migrate Mate, which lists current Ohio openings updated regularly. Search the listings, find roles that fit your experience and target area, and apply directly to the ones that match.
See All 19 Service Operations Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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