Service Operations Manager Jobs in Florida
Service Operations Manager jobs in Florida are active across a wide range of sectors, including logistics and distribution, hospitality and resort management, healthcare systems, and financial services, with openings at every level from supervisor-track coordinators to senior directors overseeing multi-site operations. Miami, Tampa, and Orlando anchor the bulk of hiring, where established employers like Publix Super Markets, AdventHealth, and Ryder System maintain deep service operations footprints. The most in-demand specialties in Florida are field service coordination, supply chain operations, and customer experience management tied to the state's tourism-driven and distribution-heavy economy. Find a role that fits below and apply directly.
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Showing 4 of 15+ Service Operations Manager jobs
"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."
About Orlando Health Melbourne Hospital
Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.
We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.
Click Here to Learn More About: Melbourne Hospital
WHY ORLANDO HEALTH?
Competitive Pay
Evening, nights, and weekend shift differentials offered for qualifying positions.
All Inclusive Benefits (Starting on Day One)
Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
Employee-centric
Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.
A Brief Overview
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.
Responsibilities:- The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. * Responsible for the enrollment and participation in appropriate proficiency programs for all services performed. * Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning.
- The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands. * Ensures that qualified and licensed staff are scheduled based on services required. * Provides an orientation and training to personnel and that the competence of personnel is assessed and improved. * Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees. * Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions.
- Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements. * Assists with planning and developing departmental operational goals.
- Evaluates current and future technology within the laboratory. * Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology. * Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets. * Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets. * Reports financial variances. * Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer’s needs.
- The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program. * Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures.
- Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services.
- Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures.
- Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor.
- Continually evaluates the laboratory and healthcare market and implements necessary changes.
- Practices and oversees safety and infection control practices.
- Graduate from an accredited school of Laboratory Technology. Bachelor’s Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education. Required
- 5 Years Clinical Laboratory experience is required to include one (1) year of supervisory experience. Required
- Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Required and
- Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required
"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."
About Orlando Health Melbourne Hospital
Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.
We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.
Click Here to Learn More About: Melbourne Hospital
WHY ORLANDO HEALTH?
Competitive Pay
Evening, nights, and weekend shift differentials offered for qualifying positions.
All Inclusive Benefits (Starting on Day One)
Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
Employee-centric
Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.
A Brief Overview
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.
Responsibilities:- The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. * Responsible for the enrollment and participation in appropriate proficiency programs for all services performed. * Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning.
- The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands. * Ensures that qualified and licensed staff are scheduled based on services required. * Provides an orientation and training to personnel and that the competence of personnel is assessed and improved. * Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees. * Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions.
- Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements. * Assists with planning and developing departmental operational goals.
- Evaluates current and future technology within the laboratory. * Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology. * Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets. * Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets. * Reports financial variances. * Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer’s needs.
- The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program. * Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures.
- Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services.
- Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures.
- Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor.
- Continually evaluates the laboratory and healthcare market and implements necessary changes.
- Practices and oversees safety and infection control practices.
- Graduate from an accredited school of Laboratory Technology. Bachelor’s Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education. Required
- 5 Years Clinical Laboratory experience is required to include one (1) year of supervisory experience. Required
- Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Required and
- Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required
See All 15 Service Operations Manager Jobs in Florida
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Find JobsService Operations Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Service Operations Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in service operations manager jobs across Florida.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive experience in service operations or operations management
- Demonstrated experience managing cross-functional teams of ten or more direct reports
- Proficiency with operations software such as Salesforce, SAP, or ServiceNow platforms
- Strong background in KPI development, performance reporting, and process improvement methodologies
- Experience in Florida-relevant industries such as hospitality, logistics, healthcare, or financial services
Service Operations Manager Jobs in Florida: Frequently Asked Questions
How do you become a service operations manager in Florida?
Most service operations managers in Florida follow a path starting with a bachelor's degree in business, operations management, or a related field, followed by several years in supervisor or coordinator roles. Florida does not require a state-issued license specific to this title, but candidates in regulated sectors like healthcare or financial services may need relevant industry certifications. Building experience with process improvement frameworks such as Lean or Six Sigma is consistently valued by Florida employers across logistics, hospitality, and professional services.
How much do service operations managers make in Florida?
Service operations managers in Florida earn a median of about $101,580 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,670 for the lowest 10% to over $226,080 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Florida?
Employers hiring service operations managers in Florida right now include State of Florida, Lockheed Martin, and Rooms To Go, based on current listings on Migrate Mate as of November 2026. Florida's mix of large distribution hubs, major healthcare systems, and hospitality corporations creates a broad and consistent employer base for this role statewide.
Which Florida cities have the most service operations manager jobs?
Orlando, Tallahassee, and Miami have the most service operations manager openings in Florida. Miami leads because of its concentration of logistics companies, corporate headquarters, and international trade operations, while Tampa and Orlando drive volume through large healthcare systems, tourism infrastructure, and regional distribution centers that all require dedicated operations management talent.
Are there remote service operations manager jobs in Florida?
Yes, but they're less common than in purely desk-based fields, since service operations management often requires on-site oversight of teams, facilities, or vendor relationships. About 0% of service operations manager openings tied to Florida are remote or hybrid as of November 2026, and those positions tend to concentrate in customer experience, SaaS operations, and back-office service functions where physical presence is less critical.
How can I get hired as a service operations manager in Florida with little or no experience?
The most realistic entry path is moving into a team lead, operations coordinator, or service supervisor role at a large Florida employer, then building toward management. Companies like AdventHealth, Ryder System, and major resort operators in the Orlando area regularly post associate-level operations roles designed for candidates still building experience. Completing a Lean or Six Sigma Yellow Belt certification strengthens an application considerably, and lateral moves from customer service management, logistics coordination, or administrative operations are common stepping stones Florida employers actively recruit from.
Where can I find and apply to service operations manager jobs in Florida?
You can find and apply to service operations manager jobs in Florida on Migrate Mate, which lists current openings across the state. Search the listings to identify roles that match your experience and target location, then apply directly to the ones that fit.
See All 15 Service Operations Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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