Service Operations Manager Jobs in Colorado
Service Operations Manager jobs in Colorado are concentrated in aerospace and defense, technology services, healthcare systems, and outdoor and consumer goods, with strong demand at both mid-level and senior leadership tiers. Denver, Colorado Springs, and Boulder are the largest hiring metros, home to established employers like Lockheed Martin, UCHealth, and Ball Corporation that consistently recruit service operations managers. The most in-demand specialties include field service operations, IT service management, and cross-functional operations leadership. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 11+ Service Operations Manager jobs
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
Job overview and responsibilities
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
The Assistant Manager – AO Customer Service is responsible for the day-to-day operational management and oversight of Customer Service activities for the Hub station including but not limited to safety, performance, customer service, employee enablement and the development and sustainment of a Core4 culture.
In some cases, Assistant Managers will be responsible for both Customer Service activities and personnel as overall ‘product managers’ in specific areas of the operation.
They will also be responsible for leading the execution of operational plans in support of station and Company objectives and goals via process management and improvement.
Assistant Managers will be responsible for development and sustainment of administrative practices that track and support service, safety, financial and employee relations metrics which may include assigned budget responsibility. In addition, Assistant Managers may be assigned projects and must lead those projects through the four phases of project management; envision, design, build and activate.
They will lead and directly manage a team of Supervisors and have responsibility for performance management, leadership development and growth for those assigned Supervisors.
- Station Operational Performance - support the achievement of station operational objectives, goals and metrics
- Employee Relations and Employee Development - promote positive employee and labor relations through ongoing engagement and effective communications
- Station Financial Performance - support the achievement of cost and revenue goals through manpower management, baggage fee enforcement and ground aircraft fuel burn reduction
- Station Safety & Security - Day to day management of station safety and security programs towards achieving the highest levels of compliance with safety and security standards and regulations and optimal safety performance against station goal
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Associate's degree or equivalent work experience
- Minimum 2-4 years leadership experience in an airport operations environment
- 1-2 years line station or Hub operational experience (above and below the wing)
- Previous experience managing in a union environment
- Responsible for a 24-hour, 7 day a week operation
- Must have ability to work weekends and shift work
- Travel is required
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- College Degree or related field experience in an airline operational environment
Project Management Experience
Posting will expire on 11/12/26.
The base pay range for this role is $88,259.40 to $107,872.60.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
Job overview and responsibilities
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
The Assistant Manager – AO Customer Service is responsible for the day-to-day operational management and oversight of Customer Service activities for the Hub station including but not limited to safety, performance, customer service, employee enablement and the development and sustainment of a Core4 culture.
In some cases, Assistant Managers will be responsible for both Customer Service activities and personnel as overall ‘product managers’ in specific areas of the operation.
They will also be responsible for leading the execution of operational plans in support of station and Company objectives and goals via process management and improvement.
Assistant Managers will be responsible for development and sustainment of administrative practices that track and support service, safety, financial and employee relations metrics which may include assigned budget responsibility. In addition, Assistant Managers may be assigned projects and must lead those projects through the four phases of project management; envision, design, build and activate.
They will lead and directly manage a team of Supervisors and have responsibility for performance management, leadership development and growth for those assigned Supervisors.
- Station Operational Performance - support the achievement of station operational objectives, goals and metrics
- Employee Relations and Employee Development - promote positive employee and labor relations through ongoing engagement and effective communications
- Station Financial Performance - support the achievement of cost and revenue goals through manpower management, baggage fee enforcement and ground aircraft fuel burn reduction
- Station Safety & Security - Day to day management of station safety and security programs towards achieving the highest levels of compliance with safety and security standards and regulations and optimal safety performance against station goal
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Associate's degree or equivalent work experience
- Minimum 2-4 years leadership experience in an airport operations environment
- 1-2 years line station or Hub operational experience (above and below the wing)
- Previous experience managing in a union environment
- Responsible for a 24-hour, 7 day a week operation
- Must have ability to work weekends and shift work
- Travel is required
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- College Degree or related field experience in an airline operational environment
Project Management Experience
Posting will expire on 11/12/26.
The base pay range for this role is $88,259.40 to $107,872.60.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
See All 11 Service Operations Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Service Operations Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Airlines
What Colorado Employers Look For
The qualifications that appear most often in service operations manager jobs across Colorado.
- Bachelor's degree in business administration, operations management, or a related field
- Five or more years of progressive operations or service management experience
- Proven ability to lead cross-functional teams in a fast-paced Colorado service environment
- Experience with ITIL frameworks or service management platforms such as ServiceNow
- Familiarity with lean or continuous improvement methodologies applied in Colorado industries
- Strong data analysis skills using platforms like Tableau, Power BI, or similar tools
Service Operations Manager Jobs in Colorado: Frequently Asked Questions
How do you become a service operations manager in Colorado?
Most service operations manager roles in Colorado require a bachelor's degree in business, operations, or a related discipline, followed by several years of progressively responsible operations experience. Colorado does not issue a state license specific to this role, so employers focus heavily on credentials like the Certified Manager designation from the Institute of Certified Professional Managers or ITIL certifications for technology-oriented positions. Candidates who build experience in Colorado's aerospace, healthcare, or tech sectors move into management roles most quickly.
How much do service operations managers make in Colorado?
Service operations managers in Colorado earn a median of about $131,840 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $65,310 for the lowest 10% to over $305,040 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Colorado?
Colorado service operations manager roles are posted by Lockheed Martin, Canteen, and EchoStar and others right now, based on current listings on Migrate Mate as of November 2026. Colorado's mix of defense contractors, regional health systems, and technology companies creates steady, recurring demand for operations leadership at multiple seniority levels.
Which Colorado cities have the most service operations manager jobs?
Denver, Littleton, and Mead have the most service operations manager openings in Colorado right now. Denver dominates due to its concentration of corporate headquarters, healthcare networks, and technology firms, while Colorado Springs draws demand from defense and government contractors, and Boulder's innovation economy generates openings in tech-driven service operations.
Are there remote service operations manager jobs in Colorado?
Yes, and they're more common than in many operations roles, particularly for service operations managers focused on IT service delivery or software-driven workflows. About 0% of service operations manager openings tied to Colorado are remote or hybrid as of November 2026, reflecting the state's strong technology employer base. Roles requiring direct oversight of field teams or facilities are more likely to be fully on-site.
How can I get hired as a service operations manager in Colorado with little or no experience?
The most realistic entry path is moving into a service coordinator, operations analyst, or team lead role first, then building toward management. Large Colorado employers like UCHealth and Lockheed Martin run associate and rotational programs that place motivated candidates in operations functions without senior experience. Earning an ITIL Foundation certificate or a Lean Six Sigma White Belt credential demonstrates initiative and is recognized by Colorado technology and healthcare employers as a meaningful differentiator for candidates still building their management record.
Where can I find and apply to service operations manager jobs in Colorado?
You can find and apply to service operations manager jobs in Colorado on Migrate Mate, which lists current openings from Colorado employers across industries including technology, healthcare, aerospace, and professional services. Search the listings, find roles that fit your background and location, and apply directly to the employers posting them.
See All 11 Service Operations Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Jobs