Service Operations Manager Jobs in Georgia
Service Operations Manager jobs in Georgia are in strong demand, with active hiring concentrated in logistics and supply chain, healthcare systems, financial services, and technology operations, at levels from entry-level coordinator through senior director. Atlanta, Savannah, and Augusta account for the largest share of openings, anchored by employers such as Delta Air Lines, UPS, and Piedmont Healthcare, which maintain substantial Georgia operations and regularly staff service operations leadership. The most sought-after specialties in the state are fleet and logistics operations, healthcare service delivery management, and customer experience operations. Find a role that fits below and apply directly.
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Showing 5 of 13+ Service Operations Manager jobs
Overview
A well-established truck leasing organization is seeking an experienced Service Manager to oversee shop operations in the Macon, Georgia area. This is an excellent opportunity for a driven, knowledgeable leader to apply their expertise in a stable, high-performing environment offering competitive compensation and a comprehensive benefits package.
The ideal candidate will bring 3–5 years of Service Manager experience within the truck leasing industry and at least 7 years of hands-on mechanical experience in a truck leasing or heavy-duty fleet environment.
Compensation & Benefits
We offer competitive pay along with a robust benefits package that includes:
- Medical, telemedicine, dental, vision, life, and disability insurance
- Major paid holidays
- 401(k) retirement plan
- Safe, drug-free workplace with a modern, technology-driven shop environment
Position Summary
The Service Manager is responsible for the overall performance and profitability of the maintenance facility. This role plans, directs, and controls daily operations to ensure maximum utilization of personnel, equipment, and resources. Responsibilities are carried out personally and through direct supervision of shop staff.
Key Duties & Responsibilities
- Ensure high-quality repairs through effective technician scheduling and proper parts availability
- Communicate repair status, timelines, and costs with customers
- Coordinate with external vendors and breakdown services in accordance with company policies to maintain quality standards while controlling costs
- Maintain accurate daily, weekly, and monthly operational and financial reports
- Manage preventive maintenance schedules per company procedures, contract requirements, and customer specifications
- Monitor and maintain breakdown performance goals
- Perform quality inspections on preventive maintenance services
- Ensure all maintenance employees are properly trained on PM inspections and repair procedures
- Order parts (including special orders) through approved purchasing programs and ensure warranty recovery when applicable
- Issue and manage purchase orders for services and repairs
- Maintain accurate parts and inventory records
- Conduct inbound and outbound rental unit inspections to ensure repair quality and unit readiness
- Lead, coach, and develop shop personnel through training, evaluations, and performance management
- Enforce safety standards and maintain a safe work environment
- Attend required quality and management meetings
- Ensure all employees receive proper shop orientation and job-specific training
- Implement and enforce all operational processes and procedures within established timeframes
- Support sales efforts through customer assistance, service package sales, and contract renewals
- Perform customer visits to resolve issues, address concerns, and strengthen long-term relationships
- Utilize work scheduling systems to manage technician workload, labor efficiency, overtime, and time-off planning
- Communicate effectively across shifts to ensure workflow continuity
- Ensure compliance with DOT, OSHA, and EPA regulations
- Oversee facility, building, and grounds maintenance
- Complete special projects and other duties as assigned
Qualifications
- 3–5 years of Service Manager experience in a truck leasing or fleet environment (preferred)
- Minimum of 7 years of experience in truck leasing or heavy-duty mechanical operations
- Strong computer skills, including inventory control and maintenance software, Excel, and Word (Karmak experience a plus)
- Solid technical knowledge of diesel engines and mechanical systems
- Valid driver’s license with an acceptable driving record
Required Skills & Abilities
- Strong problem-solving skills with the ability to manage complex situations with limited standardization
- Ability to interpret written, verbal, diagrammatic, and schedule-based instructions
- Financial acumen with the ability to analyze operational and financial reports and implement corrective actions
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have any Motor Vehicle violations in the past (5) years?
- Do you have any criminal convictions in the last (5) years?
- What training certifications do you have?
Experience:
- Truck Leasing : 3 years (Required)
- Diesel engine repair: 7 years (Required)
License/Certification:
- CDL (Preferred)
Work Location: In person
Overview
A well-established truck leasing organization is seeking an experienced Service Manager to oversee shop operations in the Macon, Georgia area. This is an excellent opportunity for a driven, knowledgeable leader to apply their expertise in a stable, high-performing environment offering competitive compensation and a comprehensive benefits package.
The ideal candidate will bring 3–5 years of Service Manager experience within the truck leasing industry and at least 7 years of hands-on mechanical experience in a truck leasing or heavy-duty fleet environment.
Compensation & Benefits
We offer competitive pay along with a robust benefits package that includes:
- Medical, telemedicine, dental, vision, life, and disability insurance
- Major paid holidays
- 401(k) retirement plan
- Safe, drug-free workplace with a modern, technology-driven shop environment
Position Summary
The Service Manager is responsible for the overall performance and profitability of the maintenance facility. This role plans, directs, and controls daily operations to ensure maximum utilization of personnel, equipment, and resources. Responsibilities are carried out personally and through direct supervision of shop staff.
Key Duties & Responsibilities
- Ensure high-quality repairs through effective technician scheduling and proper parts availability
- Communicate repair status, timelines, and costs with customers
- Coordinate with external vendors and breakdown services in accordance with company policies to maintain quality standards while controlling costs
- Maintain accurate daily, weekly, and monthly operational and financial reports
- Manage preventive maintenance schedules per company procedures, contract requirements, and customer specifications
- Monitor and maintain breakdown performance goals
- Perform quality inspections on preventive maintenance services
- Ensure all maintenance employees are properly trained on PM inspections and repair procedures
- Order parts (including special orders) through approved purchasing programs and ensure warranty recovery when applicable
- Issue and manage purchase orders for services and repairs
- Maintain accurate parts and inventory records
- Conduct inbound and outbound rental unit inspections to ensure repair quality and unit readiness
- Lead, coach, and develop shop personnel through training, evaluations, and performance management
- Enforce safety standards and maintain a safe work environment
- Attend required quality and management meetings
- Ensure all employees receive proper shop orientation and job-specific training
- Implement and enforce all operational processes and procedures within established timeframes
- Support sales efforts through customer assistance, service package sales, and contract renewals
- Perform customer visits to resolve issues, address concerns, and strengthen long-term relationships
- Utilize work scheduling systems to manage technician workload, labor efficiency, overtime, and time-off planning
- Communicate effectively across shifts to ensure workflow continuity
- Ensure compliance with DOT, OSHA, and EPA regulations
- Oversee facility, building, and grounds maintenance
- Complete special projects and other duties as assigned
Qualifications
- 3–5 years of Service Manager experience in a truck leasing or fleet environment (preferred)
- Minimum of 7 years of experience in truck leasing or heavy-duty mechanical operations
- Strong computer skills, including inventory control and maintenance software, Excel, and Word (Karmak experience a plus)
- Solid technical knowledge of diesel engines and mechanical systems
- Valid driver’s license with an acceptable driving record
Required Skills & Abilities
- Strong problem-solving skills with the ability to manage complex situations with limited standardization
- Ability to interpret written, verbal, diagrammatic, and schedule-based instructions
- Financial acumen with the ability to analyze operational and financial reports and implement corrective actions
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have any Motor Vehicle violations in the past (5) years?
- Do you have any criminal convictions in the last (5) years?
- What training certifications do you have?
Experience:
- Truck Leasing : 3 years (Required)
- Diesel engine repair: 7 years (Required)
License/Certification:
- CDL (Preferred)
Work Location: In person
See All 13 Service Operations Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Service Operations Manager Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Georgia Employers Look For
The qualifications that appear most often in service operations manager jobs across Georgia.
- Bachelor's degree in business administration, operations management, or a related field
- Three or more years of experience leading service or operations teams
- Demonstrated ability to manage cross-functional teams and vendor relationships
- Proficiency with operations management software such as Salesforce, SAP, or ServiceNow
- Strong track of improving service KPIs including resolution time and customer satisfaction scores
- Experience with process improvement methodologies such as Lean or Six Sigma
Service Operations Manager Jobs in Georgia: Frequently Asked Questions
How do you become a service operations manager in Georgia?
Most service operations manager roles in Georgia require a bachelor's degree in business, operations, or a closely related field, combined with progressively responsible experience in service delivery or operations. Georgia does not issue a state license for this role, so employers focus on demonstrated leadership experience and relevant certifications such as Six Sigma Green Belt or PMP, both of which are recognized and valued by large Georgia employers in logistics, healthcare, and financial services.
How much do service operations managers make in Georgia?
Service operations managers in Georgia earn a median of about $103,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,440 for the lowest 10% to over $237,460 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Georgia?
Employers hiring service operations managers in Georgia right now include Lockheed Martin, MetroPower, and Fluor, based on current listings on Migrate Mate as of September 2026. Georgia's concentration of Fortune 500 headquarters, major logistics hubs, and large hospital networks means demand cuts across multiple industries rather than clustering in a single sector.
Which Georgia cities have the most service operations manager jobs?
The cities with the most service operations manager openings in Georgia are Atlanta, Marietta, and Savannah. Atlanta dominates due to its density of corporate headquarters, logistics operations, and healthcare systems, while Savannah's position as one of the busiest container ports on the East Coast drives consistent demand in supply chain and port operations management, and Augusta's growing healthcare and cybersecurity sectors add meaningful volume outside the Atlanta metro.
Are there remote service operations manager jobs in Georgia?
Yes, but they're less common than in purely desk-based fields, since service operations management often requires on-site oversight of teams, facilities, or logistics flows. About 50% of service operations manager openings tied to Georgia are remote or hybrid as of September 2026, with remote arrangements most likely in roles focused on customer experience strategy, vendor management, or enterprise software operations rather than hands-on facility or field team oversight.
How can I get hired as a service operations manager in Georgia with little or no experience?
The most realistic entry path is moving into a service operations coordinator or team lead role at a large Georgia employer and building toward management from there. Companies like UPS, Delta Air Lines, and Piedmont Healthcare run structured associate and rotational programs that develop operations talent internally. Lateral moves from roles such as logistics coordinator, customer service supervisor, or dispatch manager are common stepping stones, and completing a Six Sigma White or Yellow Belt certification gives candidates a concrete credential that Georgia employers across healthcare, logistics, and tech consistently recognize.
Where can I find and apply to service operations manager jobs in Georgia?
You can find and apply to service operations manager jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Savannah, Augusta, and other markets. Search for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 13 Service Operations Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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