Service Operations Manager Jobs in Georgia
Service Operations Manager jobs in Georgia are in strong demand, with active hiring concentrated in logistics and supply chain, healthcare systems, financial services, and technology operations, at levels from entry-level coordinator through senior director. Atlanta, Savannah, and Augusta account for the largest share of openings, anchored by employers such as Delta Air Lines, UPS, and Piedmont Healthcare, which maintain substantial Georgia operations and regularly staff service operations leadership. The most sought-after specialties in the state are fleet and logistics operations, healthcare service delivery management, and customer experience operations. Find a role that fits below and apply directly.
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Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.
We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!
Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team.
Food Service Manager
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
The Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Workforce Management and Development
- Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
- Ensure compliance with our food safety standards.
- Control operational costs effectively moderate waste and lost sales.
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Recruit, hire and train new employees as needed.
- Enforce all company procedures and protocols.
- Other Store tasks as assigned by Store Manager.
Customer Service
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
Safety & Station Appearance
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- support implementation of the Nouria Safety and Health program
- Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
- Complete the new employee safety orientation procedure with all new or transferred employees working at the store
- Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees under your supervision
QUALIFICATIONS:
- ServSafe Certification
- Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
- Proven customer service experience as a manager, with proven track records for problem solving.
- Extensive food and beverage knowledge
- Strong leadership, motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems.
PHYSICAL REQUIREMENTS:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing
Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.
We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!
Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team.
Food Service Manager
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
The Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Workforce Management and Development
- Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
- Ensure compliance with our food safety standards.
- Control operational costs effectively moderate waste and lost sales.
- Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
- Train new and current employees on proper customer service practices
- Recruit, hire and train new employees as needed.
- Enforce all company procedures and protocols.
- Other Store tasks as assigned by Store Manager.
Customer Service
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest possible purchases to the customers and promote specials
- Assume full responsibility for the execution of Nouria's customer service program at the site level
Safety & Station Appearance
- Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
- Assure all environmental and hazardous material regulations are strictly enforced
- Maintain safety and security of the store and document any accidents or incidents that occur
- Manage the maintenance of the customer environment inside and around the perimeter of the store
- Operate all assigned equipment safely and efficiently
- support implementation of the Nouria Safety and Health program
- Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
- Complete the new employee safety orientation procedure with all new or transferred employees working at the store
- Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
- Encourage employees to report unsafe conditions or work practices and initiate corrective action
- Promote a quick return to work for employees under your supervision
QUALIFICATIONS:
- ServSafe Certification
- Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
- Proven customer service experience as a manager, with proven track records for problem solving.
- Extensive food and beverage knowledge
- Strong leadership, motivational and people skills
- Working knowledge of food service and coffee equipment
- Ability to troubleshoot minor problems.
PHYSICAL REQUIREMENTS:
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
- Performs other related duties as required
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing
Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 10 Service Operations Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Service Operations Manager Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Georgia Employers Look For
The qualifications that appear most often in service operations manager jobs across Georgia.
- Bachelor's degree in business administration, operations management, or a related field
- Three or more years of experience leading service or operations teams
- Demonstrated ability to manage cross-functional teams and vendor relationships
- Proficiency with operations management software such as Salesforce, SAP, or ServiceNow
- Strong track of improving service KPIs including resolution time and customer satisfaction scores
- Experience with process improvement methodologies such as Lean or Six Sigma
Service Operations Manager Jobs in Georgia: Frequently Asked Questions
How do you become a service operations manager in Georgia?
Most service operations manager roles in Georgia require a bachelor's degree in business, operations, or a closely related field, combined with progressively responsible experience in service delivery or operations. Georgia does not issue a state license for this role, so employers focus on demonstrated leadership experience and relevant certifications such as Six Sigma Green Belt or PMP, both of which are recognized and valued by large Georgia employers in logistics, healthcare, and financial services.
How much do service operations managers make in Georgia?
Service operations managers in Georgia earn a median of about $103,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,440 for the lowest 10% to over $237,460 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Georgia?
Employers hiring service operations managers in Georgia right now include GBG, Nouria, and Veolia, based on current listings on Migrate Mate as of August 2026. Georgia's concentration of Fortune 500 headquarters, major logistics hubs, and large hospital networks means demand cuts across multiple industries rather than clustering in a single sector.
Which Georgia cities have the most service operations manager jobs?
The cities with the most service operations manager openings in Georgia are Atlanta, Byron, and Tucker. Atlanta dominates due to its density of corporate headquarters, logistics operations, and healthcare systems, while Savannah's position as one of the busiest container ports on the East Coast drives consistent demand in supply chain and port operations management, and Augusta's growing healthcare and cybersecurity sectors add meaningful volume outside the Atlanta metro.
Are there remote service operations manager jobs in Georgia?
Yes, but they're less common than in purely desk-based fields, since service operations management often requires on-site oversight of teams, facilities, or logistics flows. About 0% of service operations manager openings tied to Georgia are remote or hybrid as of August 2026, with remote arrangements most likely in roles focused on customer experience strategy, vendor management, or enterprise software operations rather than hands-on facility or field team oversight.
How can I get hired as a service operations manager in Georgia with little or no experience?
The most realistic entry path is moving into a service operations coordinator or team lead role at a large Georgia employer and building toward management from there. Companies like UPS, Delta Air Lines, and Piedmont Healthcare run structured associate and rotational programs that develop operations talent internally. Lateral moves from roles such as logistics coordinator, customer service supervisor, or dispatch manager are common stepping stones, and completing a Six Sigma White or Yellow Belt certification gives candidates a concrete credential that Georgia employers across healthcare, logistics, and tech consistently recognize.
Where can I find and apply to service operations manager jobs in Georgia?
You can find and apply to service operations manager jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Savannah, Augusta, and other markets. Search for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 10 Service Operations Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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