Service Operations Manager Jobs in Texas
Service Operations Manager jobs in Texas are in strong demand, concentrated in logistics and supply chain, healthcare systems, energy services, and technology infrastructure, with openings at every level from junior operations coordinator through senior director. Houston, Dallas-Fort Worth, and Austin lead hiring volume, with anchor employers like AT&T, HCA Healthcare, and Schlumberger drawing consistent need for managers who can optimize service delivery, vendor relationships, and cross-functional teams. The most in-demand specialties are field service operations, contact center management, and IT service delivery. Find a role that fits below and apply directly.
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Showing 5 of 35+ Service Operations Manager jobs
Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.
Bring your flavor
Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main responsibilities:
- Oversee and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service
- Support customer service programs and respond to customer concerns in a timely and professional manner
- Provide checkout support as needed, including register functions and customer assistance
- Guide and oversee front‑end activities including scheduling, service levels, and daily operations
- Maintain cleanliness, organization, and a positive front‑end environment
- Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
- Monitor inventory and ordering of front‑end supplies and materials
- Hire, train, coach, and develop front‑end associates and supervisors
- Support labor planning, budgeting, and expense control for the department
- Maintain compliance with company policies, safety standards, and operational procedures
- Complete daily reports, payroll processes, and required documentation
We are looking for candidates who possess the following:
Soft skills:
- Strong customer‑service focus with a professional team presence
- Effective communication, coaching, and collaboration skills
- Strong organization, prioritization, and planning abilities
- Ability to stay composed in fast‑paced, customer‑facing environments
Skill areas:
- Front‑end operations and customer service execution
- Cash handling, reconciliation, and compliance practices
- Labor planning, scheduling, and service coverage
- Safety awareness and loss‑prevention support
Knowledge:
- Front‑end systems, registers, and store operations
- Cash handling procedures, security protocols, and transaction policies
- Scheduling tools and basic computer applications
Abilities:
- Ability to review service metrics, cash variance, and performance trends
- Ability to train, coach, and support associate development
- Ability to stand, move, lift, carry, or push objects as required
- Ability to operate and troubleshoot front‑end equipment
- Travel requirements: None
- Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.
Bring your flavor
Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main responsibilities:
- Oversee and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service
- Support customer service programs and respond to customer concerns in a timely and professional manner
- Provide checkout support as needed, including register functions and customer assistance
- Guide and oversee front‑end activities including scheduling, service levels, and daily operations
- Maintain cleanliness, organization, and a positive front‑end environment
- Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
- Monitor inventory and ordering of front‑end supplies and materials
- Hire, train, coach, and develop front‑end associates and supervisors
- Support labor planning, budgeting, and expense control for the department
- Maintain compliance with company policies, safety standards, and operational procedures
- Complete daily reports, payroll processes, and required documentation
We are looking for candidates who possess the following:
Soft skills:
- Strong customer‑service focus with a professional team presence
- Effective communication, coaching, and collaboration skills
- Strong organization, prioritization, and planning abilities
- Ability to stay composed in fast‑paced, customer‑facing environments
Skill areas:
- Front‑end operations and customer service execution
- Cash handling, reconciliation, and compliance practices
- Labor planning, scheduling, and service coverage
- Safety awareness and loss‑prevention support
Knowledge:
- Front‑end systems, registers, and store operations
- Cash handling procedures, security protocols, and transaction policies
- Scheduling tools and basic computer applications
Abilities:
- Ability to review service metrics, cash variance, and performance trends
- Ability to train, coach, and support associate development
- Ability to stand, move, lift, carry, or push objects as required
- Ability to operate and troubleshoot front‑end equipment
- Travel requirements: None
- Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
See All 35 Service Operations Manager Jobs in Texas
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Find JobsService Operations Manager Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Service Operations Manager Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
What Texas Employers Look For
The qualifications that appear most often in service operations manager jobs across Texas.
- Bachelor's degree in business administration, operations management, or a related field
- Five or more years of experience managing service teams or operations functions
- Demonstrated experience with KPI development, SLA management, and operational reporting
- Proficiency in CRM platforms, ticketing systems, or ERP tools such as Salesforce or SAP
- Strong vendor and contract management experience in a Texas-scale enterprise environment
- ITIL Foundation certification or equivalent service management framework credential preferred
Service Operations Manager Jobs in Texas: Frequently Asked Questions
How do you become a service operations manager in Texas?
Most Texas employers require a bachelor's degree in business, operations management, or a closely related field combined with several years of progressively responsible experience on a service or operations team. There is no Texas state license required for the role, but credentials like ITIL Foundation, Lean Six Sigma, or PMP strengthen candidacy significantly. Large Texas employers across energy, healthcare, and technology sectors typically promote from within, so starting in a coordinator, analyst, or team lead role is the clearest path.
How much do service operations managers make in Texas?
Service operations managers in Texas earn a median of about $103,230 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $46,190 for the lowest 10% to over $264,620 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Texas?
Employers hiring service operations managers in Texas right now include Lockheed Martin, Vozzcom, and Market Street, based on current listings on Migrate Mate as of September 2026. Texas's concentration of energy corporations, major health systems, and Fortune 500 headquarters means demand is distributed across sectors rather than tied to a single industry.
Which Texas cities have the most service operations manager jobs?
Dallas, Austin, and Houston have the most service operations manager openings in Texas. Houston's energy and logistics sector drives the largest share of postings, Dallas-Fort Worth's dense corporate headquarters cluster generates consistent demand across technology and financial services, and Austin's fast-growing tech and healthcare industries have steadily added service operations roles over the past several years.
Are there remote service operations manager jobs in Texas?
Yes, but they are less common than in purely desk-based roles because service operations managers typically oversee field teams, facilities, or customer-facing workflows that require on-site presence. About 43% of service operations manager openings tied to Texas are remote or hybrid as of September 2026, and those positions are most often found in IT service management, contact center operations, and SaaS customer success functions where the work itself is digital.
How can I get hired as a service operations manager in Texas with little or no experience?
The most realistic entry point is a service coordinator, operations analyst, or team lead role within a large Texas employer, then building toward a manager title from within. Companies like HCA Healthcare, AT&T, and major logistics firms headquartered in the Dallas-Fort Worth and Houston areas run structured associate and rotational operations programs that place candidates without direct management experience. Earning an ITIL Foundation certificate or a Lean Six Sigma White Belt before applying signals operational fluency and measurably improves interview outcomes for junior candidates.
Where can I find and apply to service operations manager jobs in Texas?
You can find and apply to service operations manager jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Search the listings, find roles that match your background and the Texas metro you are targeting, and apply directly to the ones that fit.
See All 35 Service Operations Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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