Operations Leader Jobs in New York
Operations Leader jobs in New York concentrate in financial services, healthcare systems, logistics, and technology, with demand ranging from frontline supervisory roles to senior director-level positions overseeing multi-site operations. The largest hiring activity is in New York City, Buffalo, and Albany, where established employers like JPMorgan Chase, Northwell Health, and Amazon have deep operational footprints requiring consistent leadership talent. The most in-demand specialties in New York are supply chain operations, clinical operations management, and financial operations oversight. See the openings below and apply to the ones that match your experience.
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Showing 5 of 26+ Operations Leader jobs
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Starbucks Daily Operations Leader directs daily operations of the licensed Starbucks café inside Macy’s, ensuring an efficient, professional, safe, and profitable operation while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Daily Operations Leader works alongside Baristas to deliver quality customer service and expertly crafted beverages, modeling the operational standards that define the Starbucks Experience.
The Daily Operations Leader coaches and develops team members, maintains an encouraging and energetic work environment, and partners with leadership to support sales, profitability, and compliance goals. In this role, the Daily Operations Leader positively influences others, strengthens leadership skills, and creates an uplifting experience for both customers and colleagues.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What You Will Do
- Lead daily café operations, ensuring compliance with Starbucks, Macy’s Foods Division, and Health Department standards for safety, sanitation, and product quality.
- Deliver an exceptional customer experience by modeling Starbucks’ customer connection standards and Macy’s Selling behaviors.
- Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development.
- Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests.
- Monitor labor productivity to balance customer service needs with cost control.
- Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs.
- Monitor sales, expenses, and reports to achieve profit and loss goals, and communicate results and priorities to the team and leadership.
- Oversee cash handling and point-of-sale operations in compliance with Macy’s and Starbucks policies.
- Maintain a clean, professional, and welcoming café environment, serving as a role model for grooming, communication, and workplace conduct.
- Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Leadership & Coaching – Demonstrates strong leadership, communication, and coaching skills to engage, develop, and motivate a high-performing team.
Customer Focus – Commits to delivering exceptional customer experiences and effectively resolves concerns to maintain satisfaction and loyalty.
Organizational & Problem-Solving Skills – Applies solid organizational and problem-solving abilities to manage multiple priorities and ensure smooth café operations.
Business Acumen – Understands basic business principles to support sales goals, control expenses, and ensure accurate cash handling.
Food Safety & Compliance – Knowledgeable in food safety, sanitation, and regulatory standards, maintaining a clean, safe, and compliant café environment.
Who You Are
- Candidates with a High School diploma or equivalent are encouraged to apply. Retail, food service, or customer service experience preferred.
- Must be ServSafe certified or have food handler permit as required by state or local health department.
- This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
FOODS00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Starbucks Daily Operations Leader directs daily operations of the licensed Starbucks café inside Macy’s, ensuring an efficient, professional, safe, and profitable operation while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Daily Operations Leader works alongside Baristas to deliver quality customer service and expertly crafted beverages, modeling the operational standards that define the Starbucks Experience.
The Daily Operations Leader coaches and develops team members, maintains an encouraging and energetic work environment, and partners with leadership to support sales, profitability, and compliance goals. In this role, the Daily Operations Leader positively influences others, strengthens leadership skills, and creates an uplifting experience for both customers and colleagues.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What You Will Do
- Lead daily café operations, ensuring compliance with Starbucks, Macy’s Foods Division, and Health Department standards for safety, sanitation, and product quality.
- Deliver an exceptional customer experience by modeling Starbucks’ customer connection standards and Macy’s Selling behaviors.
- Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development.
- Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests.
- Monitor labor productivity to balance customer service needs with cost control.
- Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs.
- Monitor sales, expenses, and reports to achieve profit and loss goals, and communicate results and priorities to the team and leadership.
- Oversee cash handling and point-of-sale operations in compliance with Macy’s and Starbucks policies.
- Maintain a clean, professional, and welcoming café environment, serving as a role model for grooming, communication, and workplace conduct.
- Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Leadership & Coaching – Demonstrates strong leadership, communication, and coaching skills to engage, develop, and motivate a high-performing team.
Customer Focus – Commits to delivering exceptional customer experiences and effectively resolves concerns to maintain satisfaction and loyalty.
Organizational & Problem-Solving Skills – Applies solid organizational and problem-solving abilities to manage multiple priorities and ensure smooth café operations.
Business Acumen – Understands basic business principles to support sales goals, control expenses, and ensure accurate cash handling.
Food Safety & Compliance – Knowledgeable in food safety, sanitation, and regulatory standards, maintaining a clean, safe, and compliant café environment.
Who You Are
- Candidates with a High School diploma or equivalent are encouraged to apply. Retail, food service, or customer service experience preferred.
- Must be ServSafe certified or have food handler permit as required by state or local health department.
- This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
FOODS00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
See All 26 Operations Leader Jobs in New York
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Find Operations Leader JobsOperations Leader Jobs by City in New York
Where New York roles are concentrated, by current openings.
Operations Leader Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Retail
- Science & Research
What New York Employers Look For
The qualifications that appear most often in operations leader jobs across New York.
- Bachelor's degree in business, operations management, or a related field required
- Five or more years of progressive operations or team leadership experience
- Demonstrated ability to manage cross-functional teams and drive process improvement
- Proficiency with operations software, ERP systems, or industry-specific platforms
- Strong analytical and data-driven decision-making skills across complex environments
- Experience developing and tracking KPIs, budgets, and operational performance metrics
Operations Leader Jobs in New York: Frequently Asked Questions
How do you become a operations leader in New York?
Most operations leaders in New York enter through a bachelor's degree in business administration, supply chain, healthcare administration, or a related discipline, followed by progressive experience in coordinator or supervisor roles. New York does not require a state-issued license for most operations leader positions, but sector-specific credentials strengthen candidacy significantly. In healthcare, a New York State Department of Health familiarity and credentials like Lean Six Sigma or PMP are common expectations among major employers.
Which companies hire operations leaders in New York?
Employers hiring operations leaders in New York right now include GE Vernova, Sephora, and Target, based on current listings on Migrate Mate as of September 2026. New York's concentration of financial institutions, hospital networks, and logistics hubs means demand for operations leaders is consistent across a wide range of industries and organization sizes.
Which New York cities have the most operations leader jobs?
The cities with the most operations leader openings in New York are Schenectady, New York, and Brooklyn. New York City drives the largest share of postings because of its density of corporate headquarters, major hospital systems, and financial services firms, while Buffalo and Albany attract steady demand from regional logistics operations, state government agencies, and growing healthcare networks.
Are there remote operations leader jobs in New York?
Yes, but they are less common than in purely analytical roles because operations leaders frequently oversee physical teams, facilities, or supply chains that require an on-site presence. About 67% of operations leader openings tied to New York are remote or hybrid as of September 2026, with flexibility most often available in financial operations, technology operations, and project-based program management roles.
How can I get hired as a operations leader in New York with little or no experience?
The most realistic entry path is through an operations coordinator or team lead role at a large New York employer, which builds the supervisory experience that mid-level operations positions require. Major hospital networks like Northwell Health and large logistics operators in the New York metro regularly post associate operations and rotational management programs designed for recent graduates. A Lean Six Sigma Yellow Belt certification or a PMP credential gives early-career candidates a measurable edge when competing for these roles.
Where can I find and apply to operations leader jobs in New York?
You can find and apply to operations leader jobs in New York on Migrate Mate, which lists current openings from employers actively hiring in the state. Search for roles that match your background, review the requirements, and apply directly to the ones that fit your experience level and target industry.
See All 26 Operations Leader Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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