Technical Operations Manager Jobs in New York
Technical Operations Manager jobs in New York are concentrated in finance, media, healthcare technology, and enterprise software, with demand running from associate-level operations roles through senior director positions across one of the most active markets in the country. Most hiring is centered in New York City, with additional volume in Albany and Buffalo, where large employers including JPMorgan Chase, Verizon, and Northwell Health maintain sizable technical operations functions. The most sought-after specialties in New York are IT infrastructure operations, network operations center management, and enterprise systems oversight. Find a role that fits below and apply directly.
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Showing 5 of 20+ Technical Operations Manager jobs
DESCRIPTION
In this role, you will own robot evaluation operations end to end, in lab and home environments. Our scientists define what to measure; you make it happen at scale, on schedule, and with results the team can trust. You will turn evaluation requests from science and engineering into planned campaigns, keep robots, test environments, and operators ready, and deliver results that leaders use to decide what ships. You will treat evaluation as a production operation with measurable output, not a support function.
Key job responsibilities
- Own the evaluation program from intake to results: take requests from science and engineering teams, prioritize them against shared robot and lab capacity, and publish the campaign schedule
- Run evaluation campaigns in lab and home environments, with clear entry and exit criteria and standard run procedures
- Build and maintain the physical test environments: home-like lab setups, object and fixture inventories, scene resets, and versioned configurations so results stay comparable across software releases and robot hardware revisions
- Stand up in-home evaluation operations with legal, privacy, safety, and research partners, including scheduling, data handling, and on-site safety procedures
- Direct the work of evaluation operators and vendor teams: training and certification, shift coverage, and scoring standards that stay consistent across raters and sites
- Partner with hardware and fleet teams on robot availability for testing, including maintenance windows, repairs, and per-unit acceptance runs
- Enforce logging and traceability standards so every evaluation trial is reproducible and accounted for
- Deliver results as a product: standard scorecards and dashboards, triage of failures to the right owning team, and evidence that feeds launch and release go/no-go decisions
- Track throughput, valid-trial yield, cost per trial, and turnaround time, own the evaluation budget, and identify manual evaluations that are ready for automation or simulation
- Present evaluation status, risks, and tradeoffs to senior leadership, and say “not yet” when demand exceeds capacity
About the team
Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces.
We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful.
At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build.
If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- Experience running test, validation, evaluation, or field operations programs for physical products such as robots, autonomous vehicles, or consumer devices
- Experience managing vendors, contractors, or operations teams that execute work on a schedule
PREFERRED QUALIFICATIONS
- Experience evaluating machine learning models or robot policies, or running data collection operations for robot learning
- Experience providing evidence for Go/No-Go or launch-readiness decisions
- Experience running tests in homes or with members of the public, including privacy and safety procedures
- Familiarity with experiment design and statistics, such as trial counts, confidence intervals, and scoring consistency across raters
- Ability to analyze data with SQL or Python and build dashboards
- Experience with simulation-based testing or hardware-in-the-loop test programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 163,600.00 - 221,300.00 USD annually
DESCRIPTION
In this role, you will own robot evaluation operations end to end, in lab and home environments. Our scientists define what to measure; you make it happen at scale, on schedule, and with results the team can trust. You will turn evaluation requests from science and engineering into planned campaigns, keep robots, test environments, and operators ready, and deliver results that leaders use to decide what ships. You will treat evaluation as a production operation with measurable output, not a support function.
Key job responsibilities
- Own the evaluation program from intake to results: take requests from science and engineering teams, prioritize them against shared robot and lab capacity, and publish the campaign schedule
- Run evaluation campaigns in lab and home environments, with clear entry and exit criteria and standard run procedures
- Build and maintain the physical test environments: home-like lab setups, object and fixture inventories, scene resets, and versioned configurations so results stay comparable across software releases and robot hardware revisions
- Stand up in-home evaluation operations with legal, privacy, safety, and research partners, including scheduling, data handling, and on-site safety procedures
- Direct the work of evaluation operators and vendor teams: training and certification, shift coverage, and scoring standards that stay consistent across raters and sites
- Partner with hardware and fleet teams on robot availability for testing, including maintenance windows, repairs, and per-unit acceptance runs
- Enforce logging and traceability standards so every evaluation trial is reproducible and accounted for
- Deliver results as a product: standard scorecards and dashboards, triage of failures to the right owning team, and evidence that feeds launch and release go/no-go decisions
- Track throughput, valid-trial yield, cost per trial, and turnaround time, own the evaluation budget, and identify manual evaluations that are ready for automation or simulation
- Present evaluation status, risks, and tradeoffs to senior leadership, and say “not yet” when demand exceeds capacity
About the team
Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces.
We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful.
At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build.
If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- Experience running test, validation, evaluation, or field operations programs for physical products such as robots, autonomous vehicles, or consumer devices
- Experience managing vendors, contractors, or operations teams that execute work on a schedule
PREFERRED QUALIFICATIONS
- Experience evaluating machine learning models or robot policies, or running data collection operations for robot learning
- Experience providing evidence for Go/No-Go or launch-readiness decisions
- Experience running tests in homes or with members of the public, including privacy and safety procedures
- Familiarity with experiment design and statistics, such as trial counts, confidence intervals, and scoring consistency across raters
- Ability to analyze data with SQL or Python and build dashboards
- Experience with simulation-based testing or hardware-in-the-loop test programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 163,600.00 - 221,300.00 USD annually
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Find JobsTechnical Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Manufacturing
- Healthcare & Medical Services
What New York Employers Look For
The qualifications that appear most often in technical operations manager jobs across New York.
- Bachelor's degree in information technology, computer science, or a related technical field
- Five or more years of experience managing technical operations teams or infrastructure programs
- Demonstrated experience with ITIL frameworks, incident management, and service delivery processes
- Strong background in cloud platforms such as AWS, Azure, or Google Cloud in enterprise environments
- Experience managing cross-functional teams and vendor relationships in large, complex organizations
- Proficiency with monitoring and observability tools such as Datadog, Splunk, or equivalent platforms
Technical Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a technical operations manager in New York?
Most technical operations managers in New York move into the role through a combination of a bachelor's degree in a technical field and progressive experience in IT operations, systems administration, or network engineering. New York does not require a state license for this role, but employers in regulated industries such as finance and healthcare often expect candidates to hold certifications like ITIL, PMP, or relevant cloud credentials. Building experience at a New York firm in a senior individual contributor role before moving into management is the most common path.
How much do technical operations managers make in New York?
Technical operations managers in New York earn a median of about $214,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $134,870 for the lowest 10% to over $323,670 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical operations managers in New York?
Employers hiring technical operations managers in New York right now include Magnite, Fox Corporation, and DDN, based on current listings on Migrate Mate as of November 2026. New York's concentration of financial services firms, media conglomerates, and large healthcare networks makes it one of the most active states for this role year-round.
Which New York cities have the most technical operations manager jobs?
The cities with the most technical operations manager openings in New York are New York, Buffalo, and New York State. New York City dominates because of its dense concentration of financial institutions, technology companies, and large enterprise headquarters, while Albany draws volume from state government IT operations and healthcare systems, and Buffalo contributes through regional banking and manufacturing technology operations.
Are there remote technical operations manager jobs in New York?
Yes, but they are less common than in purely analytical roles because technical operations management often requires on-site oversight of infrastructure, data centers, or operations centers. About 75% of technical operations manager openings tied to New York are remote or hybrid as of November 2026, with hybrid arrangements more common than fully remote. The parts of the role most likely to be done remotely include vendor management, reporting, and strategic planning.
How can I get hired as a technical operations manager in New York with little or no experience?
The most realistic entry path is moving into a technical operations coordinator or NOC analyst role at a New York employer and building toward management over time. Large New York institutions such as Northwell Health, the Metropolitan Transportation Authority, and major financial services firms regularly hire for associate operations roles that serve as direct pipelines to management. Coming in from a systems administrator, helpdesk lead, or network engineer background is a common lateral move. Earning an ITIL Foundation certification gives candidates a concrete credential that New York employers recognize even at the early stages.
Where can I find and apply to technical operations manager jobs in New York?
You can find and apply to technical operations manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and specialization, then apply directly to the ones that fit.
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