Technical Operations Manager Jobs in New York
Technical Operations Manager jobs in New York are concentrated in finance, media, healthcare technology, and enterprise software, with demand running from associate-level operations roles through senior director positions across one of the most active markets in the country. Most hiring is centered in New York City, with additional volume in Albany and Buffalo, where large employers including JPMorgan Chase, Verizon, and Northwell Health maintain sizable technical operations functions. The most sought-after specialties in New York are IT infrastructure operations, network operations center management, and enterprise systems oversight. Find a role that fits below and apply directly.
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Showing 5 of 21+ Technical Operations Manager jobs
Technical Operations Manager, Demand
Location:
Broomfield, CO
New York, NY
Boston, MA
Hybrid Schedule: M/F remote, T/W/TH in-office
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The Technical Operations Manager, Demand will focus on Magnite’s ClearLine product and play a lead role in ensuring clients using our technology achieve optimal results. A core component of the role is utilizing emerging AI technologies and advanced analytics to streamline workflows, identify insights across large datasets, and drive scalable operational solutions. The role serves as an internal point of escalation at the intersection of Account Management and Product/Engineering.
ClearLine is a SpringServe-powered buy-side platform that transacts across the Magnite media footprint.
In this role you will:
- Manage a queue of technical escalations from ClearLine Account Managers while maintaining a high standard of organization, responsiveness, professionalism, and stakeholder communication
- Troubleshoot highly complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations
- Use modern AI tools and emerging technologies to identify repeatable operational challenges, design scalable solutions, automate workflows, and improve team efficiency. This role will be expected to actively evaluate and leverage evolving AI capabilities to deliver meaningful operational impact.
- Create and maintain technical documentation for both internal and external audiences, including troubleshooting guides, platform feature documentation, process documentation, and customer-facing support materials
- Take initiative in investigating ambiguous problems, proactively seeking answers, asking thoughtful questions, and driving issues to resolution with minimal oversight
- Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge
- Act as a cross-functional project lead when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives
- Partner directly with Product and Engineering teams to escalate bugs, define technical requirements, reproduce issues, and support resolution efforts
- Create, manage, and troubleshoot custom data feeds and reporting solutions using SQL and Python within Snowflake, Databricks, and related data environments
- Query and analyze large datasets across multiple systems using SQL and Python to identify trends, diagnose issues, and support operational decision-making
-
Troubleshoot advanced programmatic advertising workflows and integrations, including:
-
VAST and OpenRTB protocols
- DSP/SSP integrations
- Audience onboarding and DMP workflows
- Video ad serving and delivery behavior
- Tracking and reporting discrepancies
- Platform and API integrations
We’re looking for someone with:
- Bachelor’s degree or equivalent professional experience
- Strong proficiency in SQL and Python for data analysis, troubleshooting, automation, and workflow development
- Strong interest in and aptitude for learning emerging AI technologies, with the ability to apply AI tools to operational workflows and problem-solving
- Strong knowledge of video advertising ecosystems, particularly within CTV and programmatic environments
- Excellent technical writing and documentation skills
- Strong analytical thinking and troubleshooting abilities, with experience diagnosing and resolving complex technical issues
- Strong project management and cross-functional coordination skills
- Excellent verbal and written communication skills, with the ability to identify root causes, explain technical concepts clearly, and guide stakeholders toward solutions
- Ability to work independently, prioritize effectively, and thrive in a fast-paced environment
- Strategic mindset with the ability to balance immediate operational needs with long-term scalable solutions
- 3+ years of relevant experience in technical operations, ad tech, programmatic advertising, solutions engineering, or related fields
- Experience developing and optimizing media strategies for performance-driven advertising campaigns
- Understanding of the programmatic advertising call chain, including VAST and OpenRTB protocols
- Experience troubleshooting ad requests and API interactions using tools such as cURL and browser developer tools
- Experience working with advertising agencies, DSPs, SSPs, or related advertising technology platforms
- Strong understanding of audience targeting capabilities, identity/data strategies, and related advertising technologies
In Colorado, the base salary range for this role is $65,000 – $75,000.
In New York, the base salary range for this role is $75,000 – $85,000.
In Massachusetts, the base salary range for this role is $70,000 – $80,000.
Actual compensation will be determined based on location, experience, skills, and internal equity.
This role is also eligible for:
- Annual performance-based bonus
- Equity (NASDAQ: MGNI)
- Comprehensive benefits package
During the interview process, candidates will receive more specific information about the salary range applicable to their experience and location.
Perks and Benefits:
- Comprehensive Healthcare Coverage from Day One
- Generous Time Off
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- 401k Retirement Savings Plan with Employer Match
- Disability and Life Insurance
- Cell Phone Subsidy
- Monthly Fitness and Reimbursement
Career Growth:
We support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs.
Company Culture:
Magnite’s culture is rooted in collaboration and connection, recognizing that both are essential to success. Our hybrid schedule includes two remote workdays (Monday and Friday) and three in-office days (Tuesday through Thursday), where employees can take advantage of catered lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we support our team through meaningful benefits and programs, including community service and volunteer opportunities, company-matched charitable contributions, access to mental health resources, structured career development initiatives and growth frameworks, culture and inclusion programs, and our Bonusly peer-to-peer recognition platform.
About us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Want to learn more about us?
Check out our blog for Magnite announcements and Ad Tech industry news!
Recruiting Agency Notice
Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
Technical Operations Manager, Demand
Location:
Broomfield, CO
New York, NY
Boston, MA
Hybrid Schedule: M/F remote, T/W/TH in-office
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The Technical Operations Manager, Demand will focus on Magnite’s ClearLine product and play a lead role in ensuring clients using our technology achieve optimal results. A core component of the role is utilizing emerging AI technologies and advanced analytics to streamline workflows, identify insights across large datasets, and drive scalable operational solutions. The role serves as an internal point of escalation at the intersection of Account Management and Product/Engineering.
ClearLine is a SpringServe-powered buy-side platform that transacts across the Magnite media footprint.
In this role you will:
- Manage a queue of technical escalations from ClearLine Account Managers while maintaining a high standard of organization, responsiveness, professionalism, and stakeholder communication
- Troubleshoot highly complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations
- Use modern AI tools and emerging technologies to identify repeatable operational challenges, design scalable solutions, automate workflows, and improve team efficiency. This role will be expected to actively evaluate and leverage evolving AI capabilities to deliver meaningful operational impact.
- Create and maintain technical documentation for both internal and external audiences, including troubleshooting guides, platform feature documentation, process documentation, and customer-facing support materials
- Take initiative in investigating ambiguous problems, proactively seeking answers, asking thoughtful questions, and driving issues to resolution with minimal oversight
- Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge
- Act as a cross-functional project lead when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives
- Partner directly with Product and Engineering teams to escalate bugs, define technical requirements, reproduce issues, and support resolution efforts
- Create, manage, and troubleshoot custom data feeds and reporting solutions using SQL and Python within Snowflake, Databricks, and related data environments
- Query and analyze large datasets across multiple systems using SQL and Python to identify trends, diagnose issues, and support operational decision-making
-
Troubleshoot advanced programmatic advertising workflows and integrations, including:
-
VAST and OpenRTB protocols
- DSP/SSP integrations
- Audience onboarding and DMP workflows
- Video ad serving and delivery behavior
- Tracking and reporting discrepancies
- Platform and API integrations
We’re looking for someone with:
- Bachelor’s degree or equivalent professional experience
- Strong proficiency in SQL and Python for data analysis, troubleshooting, automation, and workflow development
- Strong interest in and aptitude for learning emerging AI technologies, with the ability to apply AI tools to operational workflows and problem-solving
- Strong knowledge of video advertising ecosystems, particularly within CTV and programmatic environments
- Excellent technical writing and documentation skills
- Strong analytical thinking and troubleshooting abilities, with experience diagnosing and resolving complex technical issues
- Strong project management and cross-functional coordination skills
- Excellent verbal and written communication skills, with the ability to identify root causes, explain technical concepts clearly, and guide stakeholders toward solutions
- Ability to work independently, prioritize effectively, and thrive in a fast-paced environment
- Strategic mindset with the ability to balance immediate operational needs with long-term scalable solutions
- 3+ years of relevant experience in technical operations, ad tech, programmatic advertising, solutions engineering, or related fields
- Experience developing and optimizing media strategies for performance-driven advertising campaigns
- Understanding of the programmatic advertising call chain, including VAST and OpenRTB protocols
- Experience troubleshooting ad requests and API interactions using tools such as cURL and browser developer tools
- Experience working with advertising agencies, DSPs, SSPs, or related advertising technology platforms
- Strong understanding of audience targeting capabilities, identity/data strategies, and related advertising technologies
In Colorado, the base salary range for this role is $65,000 – $75,000.
In New York, the base salary range for this role is $75,000 – $85,000.
In Massachusetts, the base salary range for this role is $70,000 – $80,000.
Actual compensation will be determined based on location, experience, skills, and internal equity.
This role is also eligible for:
- Annual performance-based bonus
- Equity (NASDAQ: MGNI)
- Comprehensive benefits package
During the interview process, candidates will receive more specific information about the salary range applicable to their experience and location.
Perks and Benefits:
- Comprehensive Healthcare Coverage from Day One
- Generous Time Off
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- 401k Retirement Savings Plan with Employer Match
- Disability and Life Insurance
- Cell Phone Subsidy
- Monthly Fitness and Reimbursement
Career Growth:
We support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs.
Company Culture:
Magnite’s culture is rooted in collaboration and connection, recognizing that both are essential to success. Our hybrid schedule includes two remote workdays (Monday and Friday) and three in-office days (Tuesday through Thursday), where employees can take advantage of catered lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we support our team through meaningful benefits and programs, including community service and volunteer opportunities, company-matched charitable contributions, access to mental health resources, structured career development initiatives and growth frameworks, culture and inclusion programs, and our Bonusly peer-to-peer recognition platform.
About us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.
Want to learn more about us?
Check out our blog for Magnite announcements and Ad Tech industry news!
Recruiting Agency Notice
Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
See All 21 Technical Operations Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsTechnical Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Notion3
- Amazon1
- Amplify1
- Apple1
- Bank of America1
Top Industries Hiring
- Technology & Software10
- Banking & Financial Services2
- Artificial Intelligence1
- Education1
- Electronics & Hardware1
What New York Employers Look For
The qualifications that appear most often in technical operations manager jobs across New York.
- Bachelor's degree in information technology, computer science, or a related technical field
- Five or more years of experience managing technical operations teams or infrastructure programs
- Demonstrated experience with ITIL frameworks, incident management, and service delivery processes
- Strong background in cloud platforms such as AWS, Azure, or Google Cloud in enterprise environments
- Experience managing cross-functional teams and vendor relationships in large, complex organizations
- Proficiency with monitoring and observability tools such as Datadog, Splunk, or equivalent platforms
Technical Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a technical operations manager in New York?
Most technical operations managers in New York move into the role through a combination of a bachelor's degree in a technical field and progressive experience in IT operations, systems administration, or network engineering. New York does not require a state license for this role, but employers in regulated industries such as finance and healthcare often expect candidates to hold certifications like ITIL, PMP, or relevant cloud credentials. Building experience at a New York firm in a senior individual contributor role before moving into management is the most common path.
How much do technical operations managers make in New York?
Technical operations managers in New York earn a median of about $214,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $134,870 for the lowest 10% to over $323,670 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical operations managers in New York?
Employers hiring technical operations managers in New York right now include Notion, Amazon, and Amplify, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial services firms, media conglomerates, and large healthcare networks makes it one of the most active states for this role year-round.
Which New York cities have the most technical operations manager jobs?
The cities with the most technical operations manager openings in New York are New York, Albany, and Brooklyn. New York City dominates because of its dense concentration of financial institutions, technology companies, and large enterprise headquarters, while Albany draws volume from state government IT operations and healthcare systems, and Buffalo contributes through regional banking and manufacturing technology operations.
Are there remote technical operations manager jobs in New York?
Yes, but they are less common than in purely analytical roles because technical operations management often requires on-site oversight of infrastructure, data centers, or operations centers. About 33% of technical operations manager openings tied to New York are remote or hybrid as of June 2026, with hybrid arrangements more common than fully remote. The parts of the role most likely to be done remotely include vendor management, reporting, and strategic planning.
How can I get hired as a technical operations manager in New York with little or no experience?
The most realistic entry path is moving into a technical operations coordinator or NOC analyst role at a New York employer and building toward management over time. Large New York institutions such as Northwell Health, the Metropolitan Transportation Authority, and major financial services firms regularly hire for associate operations roles that serve as direct pipelines to management. Coming in from a systems administrator, helpdesk lead, or network engineer background is a common lateral move. Earning an ITIL Foundation certification gives candidates a concrete credential that New York employers recognize even at the early stages.
Where can I find and apply to technical operations manager jobs in New York?
You can find and apply to technical operations manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 21 Technical Operations Manager Jobs in New York
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