Technical Operations Manager Jobs in Florida
Technical Operations Manager jobs in Florida are in high demand, with strong hiring concentrated in aerospace and defense, healthcare systems, logistics and supply chain, and technology services, at every level from operations coordinator to senior director. Miami, Orlando, and Tampa are the largest hiring markets, anchored by employers such as Lockheed Martin, AdventHealth, and Amazon, each maintaining substantial Florida operations with ongoing technical operations needs. The most sought-after specialties include infrastructure and facilities management, supply chain operations, and IT systems operations. Find a role that fits below and apply directly.
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Showing 5 of 16+ Technical Operations Manager jobs
Company and benefits
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Overview:
The Emerald command center - Technical Product Ops Specialist is a critical role within UKG’s Emerald Experience Program, responsible for proactively safeguarding customer operations through continuous monitoring, assurance, and early risk detection. The Emerald Command Center role ensures Integration care, customer-specific process monitoring, tailored health checks and services for UKG’s most strategic premium customers. This role blends customer specific monitoring, analytical insight, and intelligence to prevent issues before they occur and to maintain executive confidence in UKG-managed operations.
Core Functions:
Manage L1 support Readiness – Own All L1 support cases initial response, routing for the Emerald customers
Proactive Monitoring & Assurance – Prevent operational disruptions through continuous system and integration oversight.
Customer-Specific Intelligence – Deliver tailored health checks aligned to each customer’s unique payroll and workforce processes.
Operational Risk Prevention – Identify anomalies early and coordinate resolution before customer impact.
Key Responsibilities:
Proactive Monitoring & Command Center Operations
Monitor customer specific integrations, processes, and data flows across UKG platforms using latest technologies such as AI agents and RPA.
Proactively detect risks impacting payroll accuracy, workforce data integrity, and downstream processes.
Maintain vigilance over inbound and outbound integrations, including third-party vendors and customer-specific feeds.
Customer-Specific Health Checks
Run tailored system health checks based on each customer’s configuration, integrations, and critical processes.
Develop and refine monitoring rules aligned to customer priorities and business cycles.
Document findings and surface insights that strengthen long-term operational stability.
Payroll Assurance & Process Reviews
Ensure accuracy of customer payroll activities, validating readiness before payroll close.
Identify trends, repeat issues, or emerging risks and recommend preventive actions.
Ensure customer-specific payroll calendars, cutoffs, and dependencies are respected and protected.
Cross-Functional Collaboration & Escalation
Partner closely with Emerald Experience Managers, Product support, Engineering, Integration teams, and Cloud operations.
Initiate proactive escalations when risks are identified, ensuring timely resolution.
Contribute to root cause analysis and post-incident reviews to prevent recurrence.
Preferred Qualifications:
Proven ability to deliver results in dynamic environments with a strong focus on customer-centricity, quality, and efficiency.
2+ years of experience in HCM operations, payroll systems, integrations, or technical support, with understanding of payroll processes and dependencies.
Strong analytical, problem-solving, and root cause analysis skills, with knowledge of cloud operations, AI, data, and integrations is a plus.
Excellent communication skills with flexibility for shift-based work and occasional weekend support.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $63,900 to $91,800. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
Company and benefits
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Overview:
The Emerald command center - Technical Product Ops Specialist is a critical role within UKG’s Emerald Experience Program, responsible for proactively safeguarding customer operations through continuous monitoring, assurance, and early risk detection. The Emerald Command Center role ensures Integration care, customer-specific process monitoring, tailored health checks and services for UKG’s most strategic premium customers. This role blends customer specific monitoring, analytical insight, and intelligence to prevent issues before they occur and to maintain executive confidence in UKG-managed operations.
Core Functions:
Manage L1 support Readiness – Own All L1 support cases initial response, routing for the Emerald customers
Proactive Monitoring & Assurance – Prevent operational disruptions through continuous system and integration oversight.
Customer-Specific Intelligence – Deliver tailored health checks aligned to each customer’s unique payroll and workforce processes.
Operational Risk Prevention – Identify anomalies early and coordinate resolution before customer impact.
Key Responsibilities:
Proactive Monitoring & Command Center Operations
Monitor customer specific integrations, processes, and data flows across UKG platforms using latest technologies such as AI agents and RPA.
Proactively detect risks impacting payroll accuracy, workforce data integrity, and downstream processes.
Maintain vigilance over inbound and outbound integrations, including third-party vendors and customer-specific feeds.
Customer-Specific Health Checks
Run tailored system health checks based on each customer’s configuration, integrations, and critical processes.
Develop and refine monitoring rules aligned to customer priorities and business cycles.
Document findings and surface insights that strengthen long-term operational stability.
Payroll Assurance & Process Reviews
Ensure accuracy of customer payroll activities, validating readiness before payroll close.
Identify trends, repeat issues, or emerging risks and recommend preventive actions.
Ensure customer-specific payroll calendars, cutoffs, and dependencies are respected and protected.
Cross-Functional Collaboration & Escalation
Partner closely with Emerald Experience Managers, Product support, Engineering, Integration teams, and Cloud operations.
Initiate proactive escalations when risks are identified, ensuring timely resolution.
Contribute to root cause analysis and post-incident reviews to prevent recurrence.
Preferred Qualifications:
Proven ability to deliver results in dynamic environments with a strong focus on customer-centricity, quality, and efficiency.
2+ years of experience in HCM operations, payroll systems, integrations, or technical support, with understanding of payroll processes and dependencies.
Strong analytical, problem-solving, and root cause analysis skills, with knowledge of cloud operations, AI, data, and integrations is a plus.
Excellent communication skills with flexibility for shift-based work and occasional weekend support.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $63,900 to $91,800. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
See All 16 Technical Operations Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsTechnical Operations Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Technical Operations Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Florida Employers Look For
The qualifications that appear most often in technical operations manager jobs across Florida.
- Bachelor's degree in engineering, business operations, or a closely related technical field
- Five or more years of progressive experience managing technical teams or complex operations
- Demonstrated experience with operational process improvement frameworks such as Lean or Six Sigma
- Proficiency with enterprise resource planning or operations management software platforms
- Strong record of cross-functional coordination across engineering, IT, and logistics teams
- Experience in Florida-relevant industries such as aerospace, healthcare systems, or logistics
Technical Operations Manager Jobs in Florida: Frequently Asked Questions
How do you become a technical operations manager in Florida?
The path to a technical operations manager role in Florida typically starts with a bachelor's degree in engineering, operations management, information technology, or a related discipline. Florida does not require a state-issued license specifically for this role, but many employers in aerospace and defense value credentials such as a Project Management Professional certification or a Six Sigma certification. Gaining experience in Florida's dominant industries, including healthcare operations, logistics, or defense contracting, strengthens a candidate's profile considerably.
How much do technical operations managers make in Florida?
Technical operations managers in Florida earn a median of about $168,470 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $100,390 for the lowest 10% to over $264,460 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical operations managers in Florida?
Employers hiring technical operations managers in Florida right now include UKG, GEICO, and Tradebe, based on current listings on Migrate Mate as of November 2026. Florida's concentration of aerospace contractors, large hospital systems, and major logistics hubs means hiring tends to be consistent and spread across multiple metro areas throughout the year.
Which Florida cities have the most technical operations manager jobs?
Tampa, Miami, and Orlando account for the most technical operations manager openings in Florida. Miami drives volume through its logistics, international trade, and corporate headquarters activity, Orlando through its defense, simulation technology, and healthcare systems presence, and Tampa through its financial services operations and growing technology sector, each attracting employers that require ongoing technical operations leadership.
Are there remote technical operations manager jobs in Florida?
Yes, but they're less common than in purely desk-based fields, since technical operations management often requires on-site oversight of facilities, teams, or infrastructure. About 0% of technical operations manager openings tied to Florida are remote or hybrid as of November 2026, which is a meaningful share. The parts of the role most likely to be remote include vendor coordination, reporting, and process documentation, while plant-level or facilities-focused positions remain predominantly on-site.
How can I get hired as a technical operations manager in Florida with little or no experience?
The most realistic entry path is moving into a technical operations coordinator or operations analyst role at a large Florida employer and building toward a manager title from there. Florida's aerospace and defense contractors, including those concentrated around Orlando and the Space Coast, regularly hire operations associates and project coordinators at the entry level. AdventHealth, HCA Florida, and similar large healthcare systems offer operations management development tracks. Earning a Project Management Professional certification or a Lean Six Sigma Green Belt credential before applying gives candidates with limited experience a concrete edge.
Where can I find and apply to technical operations manager jobs in Florida?
You can find and apply to technical operations manager jobs in Florida on Migrate Mate, which lists current Florida openings across industries including aerospace, healthcare, logistics, and technology. Search the listings for roles that match your background and apply directly to the ones that fit.
See All 16 Technical Operations Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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