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Exemption Status:

Exempt

Hiring Range:

$101,025.60 - $181,854.40

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details:

Monday through Friday

Scheduled Hours:

7a-4p

Shift:

1 - Day Shift, 10 Hours (United States of America)

Hours:

36

Cost Center:

10020 - 6225 Patient Flow Coordination

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible and accountable for assessing, planning, organizing, implementing, and evaluating the staff development and educational activities designed to address identified or anticipated needs of learners for assigned area(s). Assures the quality of patient care, and clinical practice progression on assigned cross-campus unit(s) through the assessment, coaching, and development of the nursing staff and collaboration with interdisciplinary care team. This includes the all aspects of clinical practice, patient care, workplace safety, and the outcomes of care patients receive. Participates in the development and implementation of educational programs for the entire Nursing Department.

Responsible and accountable for assessing, planning, organizing, implementing, and evaluating the staff development and educational activities designed to address identified or anticipated needs of learners for assigned area(s). Assures the quality of patient care, and clinical practice progression on assigned cross-campus unit(s) through the assessment, coaching, and development of the nursing staff and collaboration with interdisciplinary care team. This includes the all aspects of clinical practice, patient care, workplace safety, and the outcomes of care patients receive. Participates in the development and implementation of educational programs for the entire Nursing Department.

Position Summary:

Responsible and accountable for assessing, planning, organizing, implementing, and evaluating the staff development and educational activities designed to address identified or anticipated needs of learners for assigned area(s). Assures the quality of patient care, and clinical practice progression on Employee Health Services through the assessment, coaching, and development of the nursing staff and collaboration with interdisciplinary care team. This includes all aspects of clinical practice, patient care, workplace safety, and the outcomes of care patients receive. Participates in the development and implementation of educational programs for Employee Health Services.

Clinical Practice & Patient Experience:

• Participates in the development of goals, objectives, policies and procedures for efficient departmental operations.
• In collaboration with other unit-based leadership, coordinates team huddles during the day and in the evening to review new admissions, patient progression towards goals and discharge plan, to improve access and facilitate patient transitions.
• Responsible for communicating, educating and monitoring changes to clinical practice and expectations including reviewing documentation, providing additional support to staff and reporting ongoing non-compliance to management.
• Collaborates with the leadership team in the strategic planning, implementation, evaluation, and revision of systems to support and enhance the competence, autonomy, and accountability of the nursing staff including defining nursing standards, practices, and educational needs of patient and nursing staff.

Leadership/Management:

• Acts as a member of the nursing leadership team by participating in interview panels, orientation, annual regulatory and clinical competency requirements. Reports unprofessional or unsafe practice to the Nurse Manager.
• Assists Manager and/or designee to ensure the department complies with hospital established policies, regulatory, quality assurance programs, safety, and infection control policies and procedures.

Quality, Safety and Experience Improvements:

• Promotes a culture of safety within the organization.
• Reports out on all entered Safety Intelligence Reports; Responsible for initial review and investigation and escalate serious reportable events (SRE) immediately to the Nurse Manager

Standard Staffing Level Responsibilities:

• Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.

Position Qualifications:

Required:

• Three years of direct hospital care management experience within the past 8 years.

Preferred:

• Current Case Manager Certification.

License/Certification/Education:

Required:

• Bachelor’s degree in Nursing, Education, or related healthcare field.
• Currently holds an active RN license in the State of Massachusetts.
• BLS Certification

Preferred:

• Master’s degree in Nursing, Education, or related healthcare field.

Experience/Skills:

Required:

• Must have at least 3 years of clinical nursing experience with at least 1year experience in clinical preceptor and/or charge nurse role.
• Demonstrated leadership experience.
• Excellent oral and written communication skills.
• Knowledge of word processing, spreadsheet, and presentation computer software.
• Position requires frequent use of the computer, keyboard and printer; educational equipment such as teaching manikins, simulators, LCD projectors, etc.; and reading of printed materials

Preferred:

• A minimum of 3 years of experience in teaching highly desired.
• Process improvement experience.

Hours/Schedule Notes:

• 4, 10 hour shifts. Flexible self-scheduling in order to collaborate with all shifts.
• Schedule requires working every 5th Saturday.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.