Field Service Manager Jobs in Kansas City, MO

Build a Career in IT Field Services

We are a growing IT services company seeking dependable field technicians to provide on-site support for business customers throughout the region.

Our technicians perform a variety of hands-on IT projects including hardware deployments, network installations, troubleshooting, smart hands support, and structured cabling. We support retail stores, hotels, restaurants, healthcare facilities, offices, and other commercial environments.

This is a W2 employee position offering long-term growth opportunities for individuals who enjoy hands-on IT work and customer interaction.

What You'll Do

• Travel to customer locations to perform IT field service work
• Install and replace PCs, printers, phones, tablets, and other hardware
• Install and configure routers, switches, and wireless access points
• Provide smart hands support for remote engineers
• Run, terminate, and test CAT5/CAT6 cabling when required
• Troubleshoot basic hardware and network issues
• Document completed work and submit required photos and reports
• Represent the company professionally while on-site

What We're Looking For

• Reliable transportation
• Strong communication and customer service skills
• Ability to work independently and follow technical instructions
• Basic computer and networking knowledge
• Hands-on experience with IT hardware, low-voltage cabling, telecommunications, POS systems, or related technical work
• Dependable attendance and professionalism
• Ability to lift equipment and work on your feet throughout the day

Preferred Qualifications

Experience With:

• IT field service
• MSP environments
• Smart hands support
• Network installations
• Structured cabling
• Retail or hospitality technology
• CompTIA A+, Network+, or similar certifications
• Basic hand tools
• Cable testing equipment
• Ladder

Important Information About Hours

We believe in being transparent with applicants.

This position includes an onboarding and ramp-up period. New technicians may experience varying hours during their first 4-6 weeks while customer approvals, training, and technician assignments are completed.

As technicians become established and demonstrate reliability, work volume typically increases significantly.

Many of our established technicians regularly perform 30+ hours of field work per week depending on their location, availability, and skill set.

This position is ideal for individuals seeking a long-term field service opportunity and willing to grow their workload over time.

Why Technicians Like Working With Us

• W2 employment
• Flexible scheduling
• Diverse project work
• Opportunities to learn new technologies
• Support from experienced remote engineers
• Growing company with increasing customer demand
• Potential access to a company vehicle for established technicians when available
• Opportunity to build a long-term career in field services

Application Requirements

Please submit:

• Your resume
• Your city and state
• Your availability
• A brief summary of your IT or technical experience
• Confirmation that you have reliable transportation
• A list of any tools or testing equipment you currently own

Job Type: W2 Employee

Work Location: Field-Based / Travel to Customer Sites

Pay: $20.00 - $30.00 per hour

Work Location: On the road