Field Service Technician Jobs in Raleigh, NC
Field Service Technician jobs in Raleigh are concentrated across the Research Triangle Park corridor, North Hills, and the Brier Creek technology and industrial districts, with steady demand from life sciences, telecommunications, and manufacturing employers. Companies actively hiring include Canon, POWERX, and EnerSys. See the openings below and apply to the ones that match your experience.
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EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.
EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Learn More About Energy Systems
Job Purpose
Enersys is seeking a highly motivated and skilled Field Service Technician II to join our growing team! In this role, you will play a crucial role in ensuring our customers' equipment operates at peak performance. You will be responsible for providing timely and effective on-site service, maintenance, and equipment repair. You will play a key role in supporting critical infrastructure, focusing on our Energy Systems solutions for telecommunications, data centers, utilities, and other essential services.
Essential Duties and Responsibilities
Field Service Expertise:
- Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment.
- Perform preventative maintenance to ensure optimal equipment performance and minimize downtime.
- Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment.
- Provide on-site technical assistance and training to customers on the safe operation of their equipment.
Customer Focus:
- Build and maintain strong customer relationships by providing timely, efficient, and professional service.
- Effectively communicate with customers to understand their needs, explain technical details, and resolve concerns.
- Act as a liaison between the customer and the company to ensure customer satisfaction.
Safety and Compliance:
- Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
- Operate material handling equipment safely and maintain a clean and organized work environment.
- Complete all required safety and compliance training.
Administration and Reporting:
- Maintain accurate records of service calls, maintenance activities, and customer interactions.
- Complete timely reports, including service reports, expense reports, and quality alerts.
- Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.
Qualifications
- Minimum 1 ½years of field service experience in electrical, telecom, or energy-related fields
- Basic understanding of electrical systems and test equipment (Aptitude exam is part of application process; 70% passing score required)
- Ability to read and interpret technical documents, such as schematics and manuals.
- Solid communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and acceptable driving record for insurability.
- Availability to work non-standard hours in a 24/7 work week.
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
- Ability to perform physical tasks, such as bending, stooping, and kneeling.
General Job Requirements
- Must be able and willing to do overnight travel
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Must be able and willing to be on-call.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.
EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Learn More About Energy Systems
Job Purpose
Enersys is seeking a highly motivated and skilled Field Service Technician II to join our growing team! In this role, you will play a crucial role in ensuring our customers' equipment operates at peak performance. You will be responsible for providing timely and effective on-site service, maintenance, and equipment repair. You will play a key role in supporting critical infrastructure, focusing on our Energy Systems solutions for telecommunications, data centers, utilities, and other essential services.
Essential Duties and Responsibilities
Field Service Expertise:
- Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment.
- Perform preventative maintenance to ensure optimal equipment performance and minimize downtime.
- Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment.
- Provide on-site technical assistance and training to customers on the safe operation of their equipment.
Customer Focus:
- Build and maintain strong customer relationships by providing timely, efficient, and professional service.
- Effectively communicate with customers to understand their needs, explain technical details, and resolve concerns.
- Act as a liaison between the customer and the company to ensure customer satisfaction.
Safety and Compliance:
- Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
- Operate material handling equipment safely and maintain a clean and organized work environment.
- Complete all required safety and compliance training.
Administration and Reporting:
- Maintain accurate records of service calls, maintenance activities, and customer interactions.
- Complete timely reports, including service reports, expense reports, and quality alerts.
- Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.
Qualifications
- Minimum 1 ½years of field service experience in electrical, telecom, or energy-related fields
- Basic understanding of electrical systems and test equipment (Aptitude exam is part of application process; 70% passing score required)
- Ability to read and interpret technical documents, such as schematics and manuals.
- Solid communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and acceptable driving record for insurability.
- Availability to work non-standard hours in a 24/7 work week.
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
- Ability to perform physical tasks, such as bending, stooping, and kneeling.
General Job Requirements
- Must be able and willing to do overnight travel
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Must be able and willing to be on-call.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Know Your Rights
Know Your Rights (Spanish)
See All 146+ Field Service Technician Jobs in Raleigh
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Find Field Service Technician JobsField Service Technician Job Market in Raleigh
Who's Hiring
- Canon10
- POWERX10
- EnerSys10
- AXON10
- SYNTEGON10
Top Industries Hiring
- Manufacturing
Field Service Technician Jobs in Raleigh: Frequently Asked Questions
How do I get a field service technician job in Raleigh?
Focus your search on Raleigh's strongest hiring sectors: life sciences and medical device companies along the Research Triangle Park corridor, telecommunications infrastructure firms expanding across the metro, and industrial equipment manufacturers concentrated in the Brier Creek and Wake Forest Road corridors. Candidates who hold relevant certifications, such as HVAC, electronics, or networking credentials, and who can show hands-on troubleshooting experience move through hiring quickly in this market.
Which companies hire field service technicians in Raleigh?
Employers hiring field service technicians in Raleigh right now include Canon, POWERX, and EnerSys, based on current listings on Migrate Mate as of November 2026. Raleigh's mix of Fortune 500 regional offices, research-driven biotech firms, and large telecommunications providers means demand comes from a wide range of employer types across the metro.
Are there remote field service technician jobs in Raleigh?
Remote opportunities are limited for field service technicians since the role is inherently hands-on and site-based. About 0% of field service technician openings tied to Raleigh are remote or hybrid as of November 2026, and those tend to be technical support, dispatch coordination, or documentation roles rather than direct equipment servicing.
How can I get a field service technician job in Raleigh with little or no experience?
The most realistic entry path in Raleigh is through equipment manufacturers or medical device companies along the Research Triangle Park corridor that run structured apprenticeship or on-the-job training programs for junior technicians. Entry-level help desk support, facilities maintenance, or biomedical equipment assistant roles at Raleigh-area hospitals and research institutions also serve as strong lateral moves that build the hands-on diagnostics experience hiring managers look for.
Which industries hire the most field service technicians in Raleigh?
Raleigh field service technician roles concentrate in Manufacturing, based on current listings on Migrate Mate as of November 2026. Raleigh's position as a hub for life sciences research, telecommunications infrastructure, and advanced manufacturing drives consistent demand across those sectors throughout the year.
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