Field Service Technician Jobs in North Carolina

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Training and Development Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality customer service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: hybrid

This role is contributing to the Electrification services in United states. Main stakeholders are ELSE.

You will be mainly accountable for:

• Performing entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.
• Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Our team dynamics

You will join our 4-Year Registered Electrical Apprenticeship Program. This position offers a direct, fully funded pathway to becoming a licensed Journeyman Electrician in North Carolina.

We are seeking motivated, hard-working individuals to join our 4-Year Registered Electrical Apprenticeship Program. This position offers a direct, fully funded pathway to becoming a licensed Journeyman Electrician in North Carolina. You will combine paid, full-time on-the-job training with structured classroom instruction. We provide the mentorship, tools, and technical education — you provide the work ethic, dedication, and a 4-year commitment to your career growth.

Core Program Benefits & Commitments

Earn While You Learn: Receive competitive, full-time hourly wages with guaranteed, performance-based pay raises every 6 to 12 months as you hit training milestones.

4-Year Career Pathway: Commit to a structured 4-year program encompassing 8,000 hours of paid field experience and 576 hours of technical classroom instruction.

Zero Tuition Debt: Educational tuition, textbook costs, and lab fees are fully covered by the company upon meeting academic and attendance standards.

Direct Path to Licensure: Graduate with the verified hours and credentials required to immediately sit for the North Carolina state electrical licensing exam.

Key Apprentice Responsibilities

Technical Learning: Learn and apply the foundations of the National Electrical Code (NEC) under the direct supervision of a licensed Master Electrician.

Field Installation: Assist in installing, maintaining, and repairing electrical wiring, conduits, fixtures, panels, and distribution systems.

Safety Adherence: Strictly follow all OSHA safety protocols, wear required Personal Protective Equipment (PPE), and maintain a clean, hazard-free job site.

Academic Performance: Attend all scheduled evening or weekend classroom sessions and maintain passing grades on exams and practical evaluations.

Daily Documentation: Track and log your daily on-the-job training hours accurately using our digital tracking system for state compliance.

Required Duties & Physical Demands

• Measure, cut, bend, and thread electrical conduit pipes using hand tools and mechanical benders.
• Pull insulated wires and cables through conduit pathways and structural openings safely.
• Dig trenches, mount electrical boxes, and handle heavy material distribution across active construction sites.
• Use basic hand and power tools safely, including drills, wire strippers, screwdrivers, and testers.
• Lift and carry up to 50 pounds regularly, climb ladders, work at heights, and operate in confined crawl spaces or utility vaults.
• Maintain a reliable, punctual attendance record for both field shifts and educational classes.

Qualifications

Must be at least 18 years of age by the program start date.

High school diploma, GED, or equivalent certificate.

Valid North Carolina driver's license and dependable, daily transportation to various job sites.

Basic mathematical proficiency (specifically algebra and geometry fractions) for circuit and load calculations.

Ability to pass a mandatory pre-employment drug screening and background check.

What We Offer

Fully funded 4-year apprenticeship program with zero tuition cost to you.

Competitive hourly wages from day one with structured pay increases.

Mentorship from licensed Master Electricians with decades of field experience.

A clear, structured career pathway to Journeyman Electrician licensure in North Carolina.

A safe, inclusive, and high-performance learning environment.

What's in it for you We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.