Front Desk Associate Jobs
Front Desk Associate jobs are open across healthcare, hospitality, fitness, and corporate offices, from entry-level to senior associate and lead positions, with specializations in patient intake, hotel guest services, and multi-line phone coordination. Find a role that fits below and apply directly.
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Administrative Assistant & Client Concierge (Office Lead)
ReLabeled Therapy and Quality Care Inc. | Georgia | Hourly, Hybrid | Path to Full-Time Salaried Role
This Is More Than an Office Role
ReLabeled Therapy is growing, and we need someone to help lead that growth. This role is the hub of our practice. You’ll be the first voice clients hear, the person who connects them with the right therapist, and the one who keeps our office running smoothly.
You’ll take full ownership of daily operations so our clinical team can focus on care. If you learn fast, take initiative without being asked, and like finding better ways to do things, this role was built for you.
What You’ll Do
Client Concierge & Therapist Matching
- Serve as the first point of contact for new and current clients, in person, by phone, and by email.
- Complete initial consultations with prospective clients to understand their needs, preferences, availability, and insurance.
- Match each client with the best-fit therapist, using our matching guidelines and clinician specialties.
- Schedule and confirm appointments, and manage intake paperwork and consent forms.
Office Leadership & Operations
- Manage the full office day to day, including workflows, supplies, and administrative policies.
- Coordinate with therapists on schedules and availability.
- Spot inefficiencies and bring ideas to improve systems and the client experience.
- Take on growing responsibility as the practice expands.
Billing & Records
- Verify insurance benefits and support claims and billing.
- Process payments and follow up on outstanding balances.
- Keep accurate, confidential client records in our EHR system.
- Follow HIPAA and all confidentiality policies.
Office Upkeep
- Make sure office spaces are tidy and ready after each session.
- Take out office trash (as needed) at the end of a shift.
Who You Are
- Self-starter and self-directed. You see what needs doing and do it, without waiting for instructions.
- Fast learner. You pick up new systems and processes quickly.
- Innovative. You bring fresh ideas and like solving problems.
- Warm and professional. You put people at ease, especially when they’re reaching out for help for the first time.
- Organized and detail-oriented. Nothing falls through the cracks with you.
- Discreet. You handle sensitive information with care.
Qualifications
Required
- Experience as an administrative assistant, office manager, client care coordinator, or front desk professional
- Strong written and verbal communication skills
- Proficiency with Google Workspace
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Experience in a healthcare or mental health setting
- Experience with SimplePractice, Jane App, or similar EHR or scheduling software
- Knowledge of insurance verification, medical billing, and CPT and ICD-10 codes
What We Offer
- Competitive hourly pay based on experience
- Hybrid schedule
- A clear path to a full-time salaried position with benefits after a 6-month performance review
- Real leadership opportunity in a growing, mission-driven practice
- A supportive, collaborative team
About ReLabeled Therapy
ReLabeled Therapy supports people living with anxiety, depression, going through difficult life transitions, and complex trauma. We’re redefining mental health care so it’s inclusive, accessible, and meets people where they are.
How to Apply
Send your resume and cover letter to info@ReLabeledTherapy.com. In your cover letter, tell us about a time you improved a process or solved a problem without being asked.
Learn more at www.ReLabeledTherapy.com
ReLabeled Therapy and Quality Care Inc. is an equal opportunity employer.
Pay: $16.02 - $20.00 per hour
Expected hours: 20.0 per week
Education:
- Associate (Required)
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: Hybrid remote in Evans, GA 30809
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Find Front Desk Associate JobsFront Desk Associate Job Market
Who's Hiring
- Planet Fitness290
- Hampton by Hilton123
- Marriott International123
- Allied Universal89
- The Joint Chiropractic89
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in front desk associate jobs.
- High school diploma or equivalent required by most employers
- Experience with scheduling, reservation, or check-in software preferred
- Strong verbal communication and customer service skills
- Ability to manage multi-line phone systems and direct calls accurately
- Professional appearance and demeanor in a customer-facing environment
- Basic proficiency with office tools such as email and word processing
Tips for Your Front Desk Associate Job Search
Tailor your resume to each setting
A front desk resume for a medical office should emphasize patient check-in, insurance verification, and scheduling software. One for a hotel should lead with guest services and reservation systems. Swapping these details for each application makes a real difference.
Highlight your phone and software skills
Most listings call out multi-line phone systems, property management software, or electronic health record platforms by name. If you've used any of these tools, name them explicitly in your resume rather than writing generic phrases like 'proficient in office software.'
Apply early to roles that fit
Migrate Mate lists front desk associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Search by industry, not just job title
Front desk roles in healthcare, fitness clubs, and corporate lobbies require different skills and pay differently. Searching by industry alongside the job title helps you target openings where your specific background, whether medical reception or hospitality, is a direct match.
Prepare for scenario-based interview questions
Interviewers for front desk roles routinely ask how you'd handle an angry visitor, a double-booked appointment, or a ringing phone while checking someone in. Practice a short, specific story for each scenario so your answer feels grounded, not rehearsed.
Follow up after submitting your application
Front desk hiring moves fast and positions fill quickly. Sending a brief, polite follow-up to the hiring manager two to three business days after applying signals genuine interest and keeps your name visible before they move to interviews.
Front Desk Associate Jobs: Frequently Asked Questions
Which companies are hiring the most front desk associates?
Planet Fitness, Hampton by Hilton, and Marriott International are hiring the most front desk associates right now, with openings concentrated in Florida, Texas, and California, based on current listings on Migrate Mate as of November 2026. Healthcare networks, hotel groups, and fitness chains consistently account for the largest share of open roles.
How many front desk associate jobs are remote?
About 1% of front desk associate openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most front desk work. The sub-areas most likely to offer remote or hybrid arrangements include virtual receptionist roles and remote patient intake coordination for telehealth practices.
How do you become a front desk associate?
Start by earning a high school diploma or equivalent, since most employers require it as a baseline. Build customer service experience in any setting, such as retail, food service, or volunteer work, to demonstrate you can handle people professionally under pressure. Learn the scheduling or check-in software common in your target industry, and practice clear phone communication before your first interview.
Can you get a front desk associate job with little or no experience?
Yes, many front desk associate positions are explicitly entry-level and expect to train the right candidate. Employers in this role prioritize reliability, a professional demeanor, and comfort talking to people over a long work history. Highlighting any customer-facing experience, even informal, and demonstrating familiarity with basic office tools can set your application apart from others with the same thin resume.
What does the front desk associate interview process look like?
Most front desk interviews involve a phone or video screen followed by one in-person round, sometimes two for larger organizations. Expect questions about how you handle difficult visitors, manage competing tasks at a busy desk, and prioritize urgent requests. Some employers, particularly in healthcare, may ask you to walk through a mock check-in scenario or describe how you've handled a scheduling conflict.
Where can I find and apply to front desk associate jobs?
You can find and apply to front desk associate jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your background and preferred industry, then apply directly to each one that fits.
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