Mid Level Functional Manager Jobs
Mid level functional manager jobs go to professionals ready to own projects end to end, guide junior teammates, and move decisions forward without waiting for direction. Openings skew 0% remote or hybrid across Automotive, Artificial Intelligence, and Transportation & Logistics, with employers like Plus, PlusAI, and Tektronix hiring at this level now.
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Title: Cross Functional IT Support Manager
Employee Classification: Cross Funct IT Support Manager
Campus: University of North Texas
Division: UNT-Information Technology
SubDivision-Department: UNT-University Technologies
Department: UNT-Administrative IT Services-150100
Job Location: Denton
Salary: $73,396.28
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
Administrative Information Technology Services (AITS) is uniquely positioned to support the University's mission by providing the primary university-wide, shared resources of computing hardware, software, data and voice communications, and technology professional personnel on campus. AITS is called upon to provide computing and electronic communications resources when it can do so more effectively or more efficiently than separate units.
Position Overview
Works as a flexible member of the AIT Managers Team to manage IT support operations. Provides advanced-level technical support to AITS customers. Manages and assists with upgrades, installations, and maintenance of servers, desktops, and software as needed. Utilizes the ServiceNow tracking system for all work documentation. Supervises full-time staff and student workers. Serves as a backup with on-call duties as a member of the AIT Managers group. Provides assistance with the administration of NextGen eForms and Cayuse. Works with our departments on software compliance reports.
Minimum Qualifications
Bachelor's degree in related field and five years of related computing work experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
Considerable knowledge of principles of computing and/or communications networks, and characteristics of computing hardware and software used in distributed environments. Ability to supervise and train subordinates. Ability to operate computer keyboards and to install computer hardware. Ability to assimilate, retain and utilize technical and applications oriented information.
Preferred Qualifications
Prior experience managing a staff of full-time and part-time IT employees. Prior experience managing a helpdesk, routing tickets, managing staff workloads. Prior experience managing windows application servers with an emphasis on security. Extensive knowledge of Active Directory management. Knowledge of PowerShell scripting. Experience using Microsoft Intune and Microsoft Configuration Manager.
Required License/Registration/Certifications
Job Duties
- Manage Tier I Helpdesk employees
- Oversight for proper work documentation in Incident Management System
- Oversight for Knowledgebase Maintenance
- Plan and Coordinate Infrastructure Change Management
- Team Mentoring
- Liaison with Department Heads for Continual Improvement Feedback
- Assist with training Helpdesk personnel
- Research and quote new technology solutions for customer departments
- Complete special projects as assigned
- OnCall
- Oversee the movement of computer equipment
Physical Requirements
Communicating with others to exchange information.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Operating motor vehicles or heavy equipment.Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
M-F 8am to 5pm with occasional on-call
Driving University Vehicle
Yes
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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Top Industries Hiring
- Automotive
- Artificial Intelligence
- Transportation & Logistics
- Education
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Mid Level Functional Manager Jobs: Frequently Asked Questions
How do I get a mid level functional manager job?
Position yourself around ownership, not just contribution. Highlight projects where you drove outcomes, coordinated across teams, or resolved blockers independently. Your resume should show scope expanding over time, not just tasks completed. Tailor each application to the team's actual function, whether that's operations, product, finance, or another domain, and be ready to discuss how you've influenced results without direct authority.
Which companies hire mid level functional managers?
Companies hiring mid level functional managers right now include Plus, PlusAI, and Tektronix, based on current listings on Migrate Mate as of November 2026. Mid-size growth companies and large enterprises with multiple business units tend to hire most actively at this level, since they need managers who can run a function with limited hand-holding.
Are there remote mid level functional manager jobs?
Yes, though availability varies by function and industry. About 0% of mid level functional manager openings are remote or hybrid as of November 2026, reflecting strong demand from companies that have built distributed teams. Operations, project management, and analytics-focused roles tend to offer the most flexible arrangements at this experience level.
How do I move up to a mid level functional manager role?
The move from entry level to mid level comes from building a record of increasing ownership over two to four years. That means stepping up to lead workstreams, taking initiative on cross-functional problems, and demonstrating measurable impact in your area. Managers who make this leap have typically mentored peers, navigated ambiguity on real projects, and can point to outcomes they drove rather than just supported.
Which industries hire the most mid level functional managers?
Mid Level functional manager roles concentrate in Automotive, Artificial Intelligence, and Transportation & Logistics, based on current listings on Migrate Mate as of November 2026. These sectors tend to have complex, matrixed operations where functional managers provide the coordination layer between individual contributors and senior leadership, making mid level talent especially valuable.