Green Card Application Support Manager Jobs
Application Support Manager green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the Department of Labor before filing an I-140 petition with USCIS. Per-country backlogs mean priority dates matter. Finding employers who actively sponsor this role is the first real challenge.
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Get Access To All JobsINTRODUCTION
Manages a team of Epic Analysts supporting assigned Epic applications and operational end users. Serves as a business partner and consultant to operational leaders, leveraging expertise in workflows, application functionality, and system integrations. Leads resolution of complex issues and guides analysts through design, configuration, testing, implementation, optimization, and maintenance of Epic applications and related systems. Ideal candidate will have the following certifications: Epic Cadence, Prelude, and MyChart.
ROLE AND RESPONSIBILITIES
Key Responsibilities
-
Planning: Manages team workload, priorities, staffing assignments, and resource needs to meet business objectives. Monitors productivity and performance metrics, identifies training and process improvement opportunities, and recommends operational enhancements. Supports implementation of process and workflow improvements.
-
Senior Resource: Serves as the team's subject matter expert, guiding analysts through application design, configuration, testing, implementation, maintenance, and integrations. Resolves the most complex issues and provides advanced technical leadership.
-
Business Solutions: Partners with operational leaders and stakeholders to understand business needs and recommend technology solutions. Conducts workflow and systems analysis, identifies root causes of complex issues, evaluates solution options, and oversees project work assigned to the team.
-
Builds/Configurations: Guides analysts in application design, configuration, testing, and implementation. Performs advanced configuration and customization to support operational requirements, including complex workflows, security functions, and compliance-related functionality. Leads unit, integrated, and specialty application testing.
-
Integrations: Oversees implementation and maintenance of Epic and third-party application integrations. Evaluates integration requirements, collaborates with vendors and IT partners, coordinates testing, and supports upgrades and enhancements to integrated solutions.
-
Optimizations/Enhancements: Maintains awareness of Epic best practices and industry trends. Identifies and recommends enhancements, optimization opportunities, and innovative solutions that improve operations and system performance.
-
Upgrades: Coordinates team activities related to application upgrades, establishes timelines, assigns release note reviews, communicates milestones, and escalates issues as needed to ensure successful implementation.
-
Communications: Maintains open communication with staff, customers, and stakeholders. Facilitates team meetings, provides project updates, communicates complex issues clearly, and presents recommendations or updates to leadership. Serves as a liaison between IT, operational departments, and practice groups.
-
Team Leadership: Participates in hiring, promotion, and compensation recommendations. Establishes performance expectations, provides coaching and feedback, develops staff competencies, supports professional development, and manages performance concerns in partnership with leadership and Human Resources.
-
User Training: May develop training materials and provide input to online or instructor-led education programs.
-
Professional Development: Participates in Epic forums, user groups, conferences, certification training, and internal educational opportunities to maintain expertise and support organizational goals.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree or equivalent experience.
Certification/Registration Required:
Epic certification in two core applications applicable to the role/department. Additional Epic specialty certifications as applicable. Epic Cadence, Prelude, and MyChart certifications. Lean Six Sigma Green Belt preferred.
Experience:
5 years of Epic application support experience. Experience managing multiple Epic applications.
STATUS
Full-Time
Regular, Temporary, Per Diem
Regular
STANDARD HOURS PER WEEK
40
PAY RANGE
$132683.20-$212295.20 Annual
OFFICE/SITE LOCATION
Wellesley
JOB POSTING CATEGORY
Information Technology
REMOTE ELIGIBILITY
Part Remote/Hybrid
INTRODUCTION
Manages a team of Epic Analysts supporting assigned Epic applications and operational end users. Serves as a business partner and consultant to operational leaders, leveraging expertise in workflows, application functionality, and system integrations. Leads resolution of complex issues and guides analysts through design, configuration, testing, implementation, optimization, and maintenance of Epic applications and related systems. Ideal candidate will have the following certifications: Epic Cadence, Prelude, and MyChart.
ROLE AND RESPONSIBILITIES
Key Responsibilities
-
Planning: Manages team workload, priorities, staffing assignments, and resource needs to meet business objectives. Monitors productivity and performance metrics, identifies training and process improvement opportunities, and recommends operational enhancements. Supports implementation of process and workflow improvements.
-
Senior Resource: Serves as the team's subject matter expert, guiding analysts through application design, configuration, testing, implementation, maintenance, and integrations. Resolves the most complex issues and provides advanced technical leadership.
-
Business Solutions: Partners with operational leaders and stakeholders to understand business needs and recommend technology solutions. Conducts workflow and systems analysis, identifies root causes of complex issues, evaluates solution options, and oversees project work assigned to the team.
-
Builds/Configurations: Guides analysts in application design, configuration, testing, and implementation. Performs advanced configuration and customization to support operational requirements, including complex workflows, security functions, and compliance-related functionality. Leads unit, integrated, and specialty application testing.
-
Integrations: Oversees implementation and maintenance of Epic and third-party application integrations. Evaluates integration requirements, collaborates with vendors and IT partners, coordinates testing, and supports upgrades and enhancements to integrated solutions.
-
Optimizations/Enhancements: Maintains awareness of Epic best practices and industry trends. Identifies and recommends enhancements, optimization opportunities, and innovative solutions that improve operations and system performance.
-
Upgrades: Coordinates team activities related to application upgrades, establishes timelines, assigns release note reviews, communicates milestones, and escalates issues as needed to ensure successful implementation.
-
Communications: Maintains open communication with staff, customers, and stakeholders. Facilitates team meetings, provides project updates, communicates complex issues clearly, and presents recommendations or updates to leadership. Serves as a liaison between IT, operational departments, and practice groups.
-
Team Leadership: Participates in hiring, promotion, and compensation recommendations. Establishes performance expectations, provides coaching and feedback, develops staff competencies, supports professional development, and manages performance concerns in partnership with leadership and Human Resources.
-
User Training: May develop training materials and provide input to online or instructor-led education programs.
-
Professional Development: Participates in Epic forums, user groups, conferences, certification training, and internal educational opportunities to maintain expertise and support organizational goals.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree or equivalent experience.
Certification/Registration Required:
Epic certification in two core applications applicable to the role/department. Additional Epic specialty certifications as applicable. Epic Cadence, Prelude, and MyChart certifications. Lean Six Sigma Green Belt preferred.
Experience:
5 years of Epic application support experience. Experience managing multiple Epic applications.
STATUS
Full-Time
Regular, Temporary, Per Diem
Regular
STANDARD HOURS PER WEEK
40
PAY RANGE
$132683.20-$212295.20 Annual
OFFICE/SITE LOCATION
Wellesley
JOB POSTING CATEGORY
Information Technology
REMOTE ELIGIBILITY
Part Remote/Hybrid
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Application Support Manager
Align your credentials to EB-2 or EB-3
EB-2 requires an advanced degree or a bachelor's plus five years of progressive experience in a directly related field. EB-3 covers a bachelor's degree alone. Know which category your resume supports before you apply, because your employer's PERM filing will specify it.
Search DOL filings for active sponsors
Use OFLC Wage Search to identify employers who have filed PERM applications for Application Support Manager or closely related titles. Past PERM activity is the strongest signal that a company has an established green card sponsorship process rather than handling it case by case.
Find green card sponsoring employers on Migrate Mate
Migrate Mate lists U.S. employers with verified green card sponsorship history, searchable by role and location. Filter for Application Support Manager positions to surface companies that have sponsored similar roles, so you're targeting employers already familiar with the PERM process.
Get your prevailing wage category confirmed early
Your employer must submit a prevailing wage determination to DOL before advertising the role under PERM. For Application Support Manager positions, check the O*NET occupation profile and the OFLC Wage Search to understand which wage level your experience maps to, since level mismatches can stall the filing.
Ask about PERM recruitment timing before accepting
PERM requires the employer to run a documented recruitment test, including job postings, before filing. That process typically takes several months before the I-140 is even submitted. Confirm your prospective employer has started or is prepared to start this sequence, not just open to sponsoring eventually.
Track your priority date if you're from India or China
Once your I-140 is approved, your priority date determines when you can file for adjustment of status. Nationals of India and China face significant backlogs in the EB-2 and EB-3 categories. Check the USCIS Visa Bulletin monthly and factor the wait into your long-term planning.
Green Card Application Support Manager: Frequently Asked Questions
What green card category covers Application Support Manager roles?
Most Application Support Manager positions qualify under EB-3 for professionals with a bachelor's degree, or under EB-2 if the role requires an advanced degree or the equivalent in a bachelor's degree plus five years of progressive, specialized experience. Your employer's immigration attorney will determine the category based on the job description and your credentials when filing the PERM application with the Department of Labor.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B visa is a temporary nonimmigrant status requiring periodic renewal, with no guaranteed path to permanent residence. Green card sponsorship through EB-2 or EB-3 is a multi-step permanent residency process: your employer files a PERM labor certification with DOL, then an I-140 immigrant petition with USCIS, followed by adjustment of status or consular processing. There is no lottery, but per-country annual limits create priority date backlogs for some nationalities.
Can I change employers after my green card process starts?
Once your I-485 adjustment of status application has been pending for 180 days or more, AC21 job portability allows you to move to a new employer in the same or a similar occupation without losing your place in the queue. Your priority date from an approved I-140 can also carry over to a new employer's petition, which protects years of waiting time if you change jobs earlier in the process.
How do I find Application Support Manager jobs with green card sponsorship?
Migrate Mate lists employers with verified green card sponsorship history, searchable by role and city, so you can target companies that have already navigated the PERM process for similar positions. You can also cross-reference by reviewing PERM filing records through the OFLC Wage Search to confirm that an employer has sponsored Application Support Manager or closely related titles before.
Does the employer have to prove no U.S. worker is available before sponsoring me?
Yes. PERM labor certification requires your employer to conduct a formal recruitment test, posting the role according to DOL-specified channels and documenting that no qualified U.S. worker applied and was rejected without lawful grounds. The employer must also obtain a prevailing wage determination from DOL and pay you at least that wage. This recruitment obligation is what distinguishes the PERM process from H-1B sponsorship, which carries no equivalent requirement.