Green Card Backend Infrastructure Engineer Jobs
Backend Infrastructure Engineer roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification, where your employer documents that no qualified U.S. worker is available for the position. Cloud platforms, distributed systems, and site reliability engineering experience all support strong sponsorship cases for this role.
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Key Responsibilities
Team Leadership
- Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department
- May participate in interviews and provide input into selection decisions for new associates in assigned area
- Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary
- Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed
- Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
- Empowers others to make decisions while providing guidance when necessary
- Provides recognition for accomplishing goals and demonstrating effective behaviors
- Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
- Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Operational Excellence
- Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
- Monitors and drives team to achievement of key operational performance metrics
- Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner
- Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks
- Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates
- Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
- Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Continuous Operational Improvement
- Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same
- Analyzes operational activities and determines ways to reduce the impact on the customer
Self Leadership
- Seeks performance feedback from others and pursues self-development opportunities
- Proactively builds and maintains collaborative relationships with cross-functional partners
- Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the Front-End Department Supervisor
- Oversees and drives efficiencies in front-end operational activities (e.g. check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.)
- Drives excellent customer service by ensuring the front-end support team greets customers, answers phones, responds to customer inquiries, and proactively addresses customer concerns
- Ensures that the appropriate headcount is allocated in each check-out and administrative area (e.g., Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk, Money Room)
- Researches shortages or overages, deposits cash in the bank, and handles register pulls and loans
- Monitors Customer Service desk activity, supporting when needed
- Performs payroll closeout process
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Responsibilities Specific to the Back-End and Night Operations Department Supervisor
- Oversees and drives efficiencies in back-end operational activities (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.)
- Ensures that back-end operations do not impact the customer or the customer’s ability to shop the store (e.g., the floor is clear, items are stocked)
- Drives completion of activities that ensure efficient disbursement of product from receiving to sales departments such that shelves and top stock are consistently replenished (e.g., receiving/unloading of freight, stocking)
- Ensures products are stocked and fronted according to planograms, moving top stock down when necessary, taking note of areas where merchandise is low, and keeps aisles clear and neat
- Drives the completion of activities that support an efficient and safe delivery process (e.g., pick and stage product for delivery)
- The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Manager-on-Duty (MOD)
- Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
- Walks the store, observing customer/associate interaction and providing in-the-moment coaching
- Ensures associates are equipped and prepared to deliver quality sales and service
- Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with customers, and driving sales
- Shifts associates to areas of high customer traffic or department hotspots as needed
- Manages associate response to call buttons
- Validates that aisles remain clean, safe and free of clutter
- Hands off shift observations in-person to the next MOD
- Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
- Ensures items are picked for Parcel orders accurately and efficiently meeting customer promise and ship time standards (for Parcel stores only)
- Ensures proper preparation, packing and shipping of Parcel orders, by utilizing the correct materials in a timely manner (for Parcel stores only)
Required Qualifications
- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
- 3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
- Experience providing direction or supervision to teams (with or without direct report responsibility)
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
- Experience supporting front-end or back-end operations in a retail environment
- Experience in customer service role
- Experience in a leadership role with direct report responsibility
- Experience working in the home improvement retail sector
- Experience working in a fast paced, dynamic retail environment
- Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Backend Infrastructure Engineer
Document your systems architecture credentials early
Gather performance benchmarks, architecture diagrams, and project outcomes before your employer files the PERM application. DOL audits frequently request evidence that your role requires specialized skills, and specific infrastructure achievements strengthen that record.
Target employers with active PERM filing history
Search the DOL's OFLC disclosure data for companies that have previously filed PERM applications under SOC codes tied to infrastructure and systems engineering roles. Prior filings signal that the employer understands the process and has internal counsel to handle it.
Clarify the EB-2 versus EB-3 pathway with your employer
Backend Infrastructure Engineer roles typically qualify under EB-3 as skilled workers, but a master's degree in computer science or equivalent may support an EB-2 petition. Ask your sponsoring employer to confirm which category they plan to file under before PERM starts.
Use Migrate Mate to find sponsoring companies by role
Filter by job title and green card sponsorship history to surface employers actively hiring backend infrastructure engineers. Migrate Mate surfaces employer PERM filing patterns so you can prioritize outreach toward companies with a real track record of sponsoring this specific role.
Understand how PERM job requirements affect your offer letter
DOL requires that the PERM job description match your actual duties, not an inflated requirements list. If the offer letter lists skills you don't have, USCIS can challenge the I-140 petition later. Review the job description against your resume before signing.
Account for priority date backlogs in your offer negotiation
If you're born in India or China, EB-2 and EB-3 priority date backlogs can extend your wait significantly beyond the PERM filing date. Negotiate your employment start date and visa bridging terms with that timeline in mind, not just the initial PERM processing window.
Green Card Backend Infrastructure Engineer: Frequently Asked Questions
Does a Backend Infrastructure Engineer role qualify for EB-2 or EB-3 sponsorship?
Most Backend Infrastructure Engineer positions qualify for EB-3 sponsorship as skilled workers requiring at least two years of training or experience. If the role requires a master's degree or equivalent in computer science, electrical engineering, or a related field, your employer may be able to file under EB-2 instead. The PERM job description determines which category applies, so the requirements listed in the labor certification are what USCIS evaluates.
How does green card sponsorship differ from H-1B for backend infrastructure roles?
H-1B visa status is temporary and tied to annual cap seasons and lottery selection, while a PERM-based green card leads to permanent residency with no renewal requirement. There's no annual cap lottery for EB-3 petitions the way there is for H-1B registrations. The tradeoff is time: PERM, I-140, and adjustment of status typically take two to four years for most nationalities, compared to an H-1B that can approve in weeks with premium processing.
What does the PERM labor certification process require from my employer?
Your employer must conduct a supervised DOL recruitment process to demonstrate no qualified U.S. worker is available for the Backend Infrastructure Engineer position. This includes posting the job through specific channels, documenting applicant rejections with lawful reasons, and submitting the ETA Form 9089 to DOL. The entire recruitment window typically runs 60 to 90 days before the PERM application can be filed.
How can I find employers who will sponsor a green card for this role?
Searching by job title alone won't tell you which employers have actually completed PERM filings for infrastructure engineering roles. Migrate Mate indexes DOL labor certification data so you can filter by job title and see which companies have a demonstrated history of sponsoring Backend Infrastructure Engineer positions specifically, helping you focus your applications on employers with a real track record.
Can I change jobs after my employer files the PERM application?
Changing employers resets the PERM process entirely, because the labor certification is tied to the specific employer and job description. If your I-140 has already been approved and you've been in adjustment of status for more than 180 days, portability rules under AC21 may let you move to a similar role without losing your priority date. Before accepting a competing offer, confirm with an immigration attorney whether your case has reached that threshold.