Green Card Call Center Specialist Jobs
Call Center Specialist green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the Department of Labor before filing an I-140 petition with USCIS. Per-country limits mean priority date backlogs vary by nationality, so starting the process early matters.
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Get Access To All JobsBase rate of $19/hour plus monthly commissions based on production. Total annual compensation range of $75,000 - $140,000
Position Summary
As an internal mortgage loan originator, you will acquire and deepen relationships with customers through comprehensive needs-based communication of mortgage products available to members. You will be required to deliver results in mortgage and home lending products, and demonstrate strong interpersonal skills, including exceptional customer service throughout the sales process. The ideal candidate will be self-motivated, and have the ability to meet sales goals while meeting required member service levels. Maintain quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills)
- Bachelor’s degree or equivalent work experience in sales and/or real estate.
- Two years working experience in mortgage lending.
- Effective organization skills, thorough follow up and detail oriented.
- Demonstrated sales ability, proven sales techniques and thorough knowledge of and a willingness to actively promote Credit Union products and services.
- Ability to manage a large pipeline of real estate loans, all in various stages of the loan process.
- Ability to market, promote and build relationships.
- Working knowledge of real estate market in local area.
- Demonstrated effective verbal and written communication skills.
- Demonstrated PC skills, including Microsoft Office Suite and the ability to use database marketing.
- Demonstrated client service skills.
- Working knowledge of real estate appraisals, title reports, and global comprehension of real estate transactions.
- Must be eligible for, obtain, and maintain a NMLS License.
- Must complete all required SAFE Act, Loan Originator, or other required training.
Essential Duties and Responsibilities
- Generate loans through internet based mortgage leads for purchase, refinance, second mortgage and HELOC’s requests.
- Responsible for out bound phone calls to perspective borrowers to generate new loan production.
- Will be responsible to convert internet provided leads to fully executed loan applications and meet goals as determined by the EVP of Real Estate Lending.
- Develop and maintain quality working relationships with credit union members throughout the loan process.
- Responsible to provide consistent communication to members of their loan status and coordinate the gathering of documents as required to complete the loan process.
- Ensure loans are saleable in the secondary market in accordance with agency regulatory guidelines, as well as meeting all internal product guidelines.
- Keep informed of changing guidelines and regulations.
- Must obtain and maintain understanding of Credit Union products, policies and procedures, and underwriting requirements.
- Analyze detailed financial and credit data, matching client needs with the appropriate loan program and level of risk.
- Participate in AML/BSA compliance training as assigned. Adhere to Credit Union AML/BSA policy and procedures including identifying and referring suspicious activity to the Operations Department, performing OFAC comparisons, and properly identifying individuals in accordance with Branch Operations procedures.
Other Duties and Responsibilities
- Perform other duties as assigned.
- Availability to assist clients during evenings and weekends.
Physical Demands and Work Environment
While performing the duties of this position, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to walk.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The noise level in the work environment is usually moderate.
Monday-Friday: 8:00am/5:00pm
Saturday – OFF
Sunday – OFF
Full Time – 40 hours a week
Base rate of $19/hour plus monthly commissions based on production. Total annual compensation range of $75,000 - $140,000
Position Summary
As an internal mortgage loan originator, you will acquire and deepen relationships with customers through comprehensive needs-based communication of mortgage products available to members. You will be required to deliver results in mortgage and home lending products, and demonstrate strong interpersonal skills, including exceptional customer service throughout the sales process. The ideal candidate will be self-motivated, and have the ability to meet sales goals while meeting required member service levels. Maintain quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills)
- Bachelor’s degree or equivalent work experience in sales and/or real estate.
- Two years working experience in mortgage lending.
- Effective organization skills, thorough follow up and detail oriented.
- Demonstrated sales ability, proven sales techniques and thorough knowledge of and a willingness to actively promote Credit Union products and services.
- Ability to manage a large pipeline of real estate loans, all in various stages of the loan process.
- Ability to market, promote and build relationships.
- Working knowledge of real estate market in local area.
- Demonstrated effective verbal and written communication skills.
- Demonstrated PC skills, including Microsoft Office Suite and the ability to use database marketing.
- Demonstrated client service skills.
- Working knowledge of real estate appraisals, title reports, and global comprehension of real estate transactions.
- Must be eligible for, obtain, and maintain a NMLS License.
- Must complete all required SAFE Act, Loan Originator, or other required training.
Essential Duties and Responsibilities
- Generate loans through internet based mortgage leads for purchase, refinance, second mortgage and HELOC’s requests.
- Responsible for out bound phone calls to perspective borrowers to generate new loan production.
- Will be responsible to convert internet provided leads to fully executed loan applications and meet goals as determined by the EVP of Real Estate Lending.
- Develop and maintain quality working relationships with credit union members throughout the loan process.
- Responsible to provide consistent communication to members of their loan status and coordinate the gathering of documents as required to complete the loan process.
- Ensure loans are saleable in the secondary market in accordance with agency regulatory guidelines, as well as meeting all internal product guidelines.
- Keep informed of changing guidelines and regulations.
- Must obtain and maintain understanding of Credit Union products, policies and procedures, and underwriting requirements.
- Analyze detailed financial and credit data, matching client needs with the appropriate loan program and level of risk.
- Participate in AML/BSA compliance training as assigned. Adhere to Credit Union AML/BSA policy and procedures including identifying and referring suspicious activity to the Operations Department, performing OFAC comparisons, and properly identifying individuals in accordance with Branch Operations procedures.
Other Duties and Responsibilities
- Perform other duties as assigned.
- Availability to assist clients during evenings and weekends.
Physical Demands and Work Environment
While performing the duties of this position, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to walk.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The noise level in the work environment is usually moderate.
Monday-Friday: 8:00am/5:00pm
Saturday – OFF
Sunday – OFF
Full Time – 40 hours a week
See all Green Card Call Center Specialist Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Call Center Specialist
Document your specialized call center credentials
Gather performance records, training certifications, and any supervisory or technical documentation that distinguishes your experience. EB-3 skilled worker qualification requires at least two years of relevant experience, and PERM audits can demand detailed proof of your qualifications.
Target employers with PERM filing history
Search Migrate Mate to find call center employers with verified green card sponsorship history. Focusing on companies that have completed PERM before means they understand the recruitment test, prevailing wage obligations, and DOL timelines specific to this occupation.
Look up prevailing wage tiers before negotiating
Use the OFLC Wage Search to identify the Level I through Level IV prevailing wage for Call Center Specialist roles in your target metro. Your offered salary must meet or exceed the certified wage tier, which directly affects your PERM filing and I-140 approvability.
Understand how your SOC code shapes PERM requirements
Call Center Specialists typically map to a specific O*NET occupational code that defines minimum education and experience requirements in the PERM application. If your duties include supervisory or technical functions, confirm the correct SOC code with your employer's attorney before the recruitment test begins.
Ask employers about their PERM recruitment timeline upfront
PERM requires a mandatory recruitment test, including job postings and documentation of applicant flow, before DOL submission. During interviews, clarify whether the employer has a retained immigration attorney and a realistic timeline, since delays in starting PERM extend your overall wait for permanent residence.
Track your priority date if you're from a backlogged country
Nationals from India or China face per-country annual limits that can create multi-year waits between I-140 approval and the I-485 filing date. Check USCIS priority date bulletins monthly so you know when your adjustment of status window opens and can plan your employment continuity accordingly.
Green Card Call Center Specialist: Frequently Asked Questions
Can a Call Center Specialist employer sponsor a green card, or is H-1B the only option?
Many Call Center Specialist roles qualify for EB-3 green card sponsorship without requiring H-1B visa status first. Unlike the H-1B, which is a temporary work visa subject to an annual lottery, the EB-2 and EB-3 paths lead directly to lawful permanent residence. The employer files a PERM application with the Department of Labor, then an I-140 petition with USCIS, followed by adjustment of status or consular processing, with no lottery involved.
What does the PERM process look like for a Call Center Specialist role?
PERM labor certification requires your employer to conduct a formal recruitment test, advertise the position through DOL-mandated channels, document that no qualified U.S. workers were available, and obtain a prevailing wage determination. Only after DOL certifies the PERM application can the employer file the I-140 immigrant petition with USCIS. The process typically takes many months before any green card application can be submitted.
How do I find employers who have already sponsored green cards for Call Center Specialist roles?
Migrate Mate lists employers with verified green card sponsorship history, letting you focus your job search on companies that have already navigated the PERM and I-140 process for this occupation. Targeting employers with a track record means you're less likely to encounter employers who abandon sponsorship mid-process due to cost or complexity.
Does my nationality affect how long my green card process will take?
Yes. EB-2 and EB-3 green cards are subject to per-country annual limits, and nationals from India and China often face significant priority date backlogs because demand from those countries exceeds their annual allocation. Nationals from most other countries typically see shorter waits. USCIS publishes a monthly Visa Bulletin that shows current priority dates by country and category, which you should monitor throughout the process.
If I change employers after my I-140 is approved, do I lose my green card sponsorship?
Not necessarily. Under AC21 job portability, once your I-485 adjustment of status application has been pending for 180 days or more, you can move to a new employer in the same or a similar occupation without losing your place in the queue. Your priority date from the original approved I-140 can also carry over to a new employer's petition, preserving your position in the backlog even if you switch jobs.