Green Card Client Representative Jobs
Client Representative green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the Department of Labor before filing an I-140 immigrant petition with USCIS. Per-country backlogs mean priority dates matter, so starting the process early is essential for foreign professionals targeting permanent U.S. residence.
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Primary City/State:
Phoenix, Arizona
Department Name:
Client Services - Ref Lab
Work Shift:
Day
Job Category:
Administrative Services
Work From Home after 6 months of hire!
This position will work at our corporate headquarters in Phoenix for the first 6 months of employment – Crossroads: Washington St and 56th St.; 202 Red Mountain Freeway and 143 Expressway.
This is a day shift position.
Current open schedules are:
- Work 8a-4:30p; Mon – Fri; Sat & Sun – Off
- Work 9a-5:30p; Mon – Fri; Sat & Sun – Off
$$ Position starts at $19 AND UP - depending on specific experience. We offer monthly optional overtime, evening and weekend differential pay. We also offer weekly incentives for employees achieving production metrics! $$
Our Client Services Representatives work in a CALL CENTER environment and are truly at the center of all laboratory and diagnostics information. Our Representatives are critical to the success of our business and the well-being of our patients. If you like being a “know it all” and are the boss at facilitating the exchange of information, we have a place for you in our Client Services team! Did we mention you won't be selling anything?
So, what does a Client Services Representative do?
- Spends 90% of the time receiving incoming calls and making outbound calls.
- Professionally interacts with Physicians and their staff, patients, and internal customers over the phone. Knows all the ins and outs of the company and projects confidence when talking with customers.
- Uses all resources available to resolve a situation. Delighting the customer is the goal!
- Works in a production environment and strives to exceed all metrics in the department.
Who you are:
- Detail oriented and comfortable working in a very fast-paced environment. You love working on the phone.
- Comfortable sitting and typing during your entire shift.
- Able to navigate multiple screens on the computer at once. Multitasking is your middle name.
- Comfortable with set structure and following procedures.
- A team player who is aware that your work is critical in helping medical providers and hospitals provide excellent patient care.
- Loves to learn something new every hour, every day.
Who you are not:
- Someone who is stressed out by calling people on the phone or receiving constant calls. Production call center environment is not your thing.
- Overwhelmed by an EXTREMELY fast-paced environment.
- Uncomfortable typing information on keyboard for long periods of time. Data entry work is not your thing.
- Unfamiliar navigating through different screens on the computer.
- Uncomfortable with set schedules and showing up to work on time.
Position Summary
This position requires an organized, self-motivated, process-driven professional who is an effective communicator with expertise in delivering exceptional client customer service. Using keen insight into people and refined soft skills, this position is able to proficiently handle a high volume of client incoming and outgoing phone calls regarding sensitive HIPAA information.
MINIMUM QUALIFICATIONS
- High School Diploma required and a minimum of one year experience in customer service.
- Must be able to function independently and requires the ability to multitask and manage multiple situations and tasks at once, synthesize complex data and maintain confidential materials.
- Must possess excellent organizational, interpersonal and communication skills.
- Experience with MS Office.
PREFERRED QUALIFICATIONS
- Customer service in a laboratory/diagnostic/health care industry preferred.
- Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
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Get Access To All JobsTips for Finding Green Card Sponsorship in Client Representative
Match your credentials to EB-2 or EB-3
EB-2 requires an advanced degree or a bachelor's degree plus five years of progressive experience in a related field. EB-3 covers professionals with a bachelor's degree. Confirm which category your Client Representative background supports before targeting employers, since the PERM filing must align with your actual qualifications.
Search employers with active PERM history
Use Migrate Mate to identify companies with verified green card sponsorship history for Client Representative roles. Employers who have completed PERM filings before understand the recruitment-test requirements and prevailing wage obligations, making them far more likely to sponsor again than employers encountering the process for the first time.
Verify prevailing wage before negotiating offers
Your employer must pay at least the DOL prevailing wage for your occupational category and work location. Use the OFLC Wage Search to look up the wage level for your role before entering salary negotiations, so you understand the floor the PERM filing must meet and can spot employers offering below it.
Get your priority date filed as early as possible
Nationals from high-demand countries like India and China can face multi-year backlogs in EB-2 and EB-3. Your priority date is set when DOL accepts the PERM application. Starting the process at a stable employer early in your U.S. career can mean the difference between years of waiting and timely adjustment of status.
Prepare documentation for the PERM recruitment test
PERM requires your employer to run a formal recruitment test, including job ads, employer interviews, and written rejections of U.S. worker applicants. You should have your resume, transcripts, and experience letters ready in advance so your employer's HR team can accurately document that your qualifications were the basis for selection.
Understand AC21 portability before changing jobs
If your I-485 adjustment-of-status application has been pending for 180 days or more, AC21 portability lets you switch to a same or similar Client Representative role at a new employer without losing your priority date. Confirm the new role falls under the same occupational classification before resigning to avoid jeopardizing your pending case.
Green Card Client Representative: Frequently Asked Questions
How does green card sponsorship for Client Representative roles differ from H-1B sponsorship?
Green card sponsorship leads to lawful permanent residence, not temporary status. For Client Representative roles, the EB-2 or EB-3 path starts with PERM labor certification filed with the Department of Labor, which includes a prevailing wage determination and a formal recruitment test. The H-1B visa involves an LCA and a lottery; green card sponsorship has neither a lottery nor an LCA, but per-country priority date backlogs can extend timelines significantly.
What does the PERM process look like for a Client Representative position?
Your employer files a PERM application with DOL, which requires a prevailing wage determination and documented recruitment efforts proving no qualified U.S. workers were available. Once DOL certifies the PERM, your employer files an I-140 immigrant petition with USCIS. You can then file for adjustment of status or pursue consular processing once your priority date becomes current under the monthly Visa Bulletin.
How do I find employers willing to sponsor green cards for Client Representative jobs?
Search Migrate Mate to identify employers with verified PERM and green card sponsorship history for Client Representative and related roles. Targeting companies that have completed the PERM process before is more efficient than approaching employers unfamiliar with the recruitment-test requirements, prevailing wage rules, and multi-year sponsorship commitment that employment-based green cards require.
Does a Client Representative role qualify under EB-2 or EB-3?
Client Representative positions most commonly qualify under EB-3 when the role requires a bachelor's degree, or under EB-2 if the position requires an advanced degree or if you hold a bachelor's degree plus at least five years of progressive experience in a directly related field. The O*NET occupation profile for the role can help you and your employer confirm the appropriate category before filing.
Can I change employers after my green card sponsorship is started?
Yes, under two distinct rules. If your original I-140 was approved, a new employer can file a fresh I-140 and you may carry your earlier priority date to the new petition. Separately, once your I-485 adjustment-of-status application has been pending 180 days or more, AC21 portability lets you move to a same or similar Client Representative role without losing your place in line.