Green Card Claims Specialist Jobs
Claims Specialist roles at U.S. insurance carriers, third-party administrators, and managed care organizations regularly qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification. Employers file on behalf of foreign professionals, documenting that the role requires specialized analytical skills no qualified U.S. worker filled. Sponsorship leads to permanent residency, not a temporary status.
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Get Access To All JobsINTRODUCTION
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
THE OPPORTUNITY
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. The Absence Leave Solutions Organization is a fast-paced ever-changing environment in which MetLife strives to create and maintain collaborative solutions for our customers’ leave landscape. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role, you would be responsible for managing a combination of leaves. These leave types include, but are not limited to, Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Paid Family and Medical Leave (PFML), and Benefit Calculated Employer Leave (BCEL) claims.
KEY RESPONSIBILITIES
- Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
- Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
- Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
- Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
- Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
- Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
- Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
BASIC QUALIFICATIONS
- Candidates must be able to start on October 5th, 2026 and be able to report to either our Oriskany, NY or Bloomfield, CT offices
- Strong communication skills, both written and oral
- Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
- Strong letter writing and experience with Microsoft Word and AI tools
- 2-4 years customer service background
- High School Diploma
PREFERRED QUALIFICATIONS
- 1+ years’ experience in one or more leave state and federal leave laws
- College Degree
The expected salary range for this position is $45,500 - $50,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
BENEFITS WE OFFER
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
ABOUT METLIFE
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
INTRODUCTION
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
THE OPPORTUNITY
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. The Absence Leave Solutions Organization is a fast-paced ever-changing environment in which MetLife strives to create and maintain collaborative solutions for our customers’ leave landscape. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role, you would be responsible for managing a combination of leaves. These leave types include, but are not limited to, Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Paid Family and Medical Leave (PFML), and Benefit Calculated Employer Leave (BCEL) claims.
KEY RESPONSIBILITIES
- Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
- Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
- Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
- Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
- Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
- Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
- Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
BASIC QUALIFICATIONS
- Candidates must be able to start on October 5th, 2026 and be able to report to either our Oriskany, NY or Bloomfield, CT offices
- Strong communication skills, both written and oral
- Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
- Strong letter writing and experience with Microsoft Word and AI tools
- 2-4 years customer service background
- High School Diploma
PREFERRED QUALIFICATIONS
- 1+ years’ experience in one or more leave state and federal leave laws
- College Degree
The expected salary range for this position is $45,500 - $50,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
BENEFITS WE OFFER
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
ABOUT METLIFE
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
See all 461+ Green Card Claims Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Claims Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Claims Specialist
Match your credentials to the right EB tier
EB-3 covers Claims Specialists with a bachelor's degree; EB-2 applies when the role genuinely requires an advanced degree or equivalent specialized expertise. Review the employer's job requirements carefully before accepting an offer, since the posted minimum education shapes which petition your employer files.
Translate foreign insurance credentials for U.S. employers
Designations like ANZIIF, CII, or provincial adjusting licenses don't map directly onto U.S. licensing frameworks. Get a credential evaluation from a NACES-member organization and ask your employer to reference it explicitly in the PERM job description to support the specialty occupation argument.
Target carriers with active PERM filing history
Carriers, TPAs, and managed care organizations that have filed PERM applications for Claims Specialists before have established internal legal workflows. Search OFLC PERM disclosure data by SOC code 43-9041 to identify employers who have sponsored this specific role rather than guessing at sponsorship willingness.
Use Migrate Mate to filter for green card sponsoring employers
Search Migrate Mate by job title and filter for employers with verified EB-2 or EB-3 sponsorship history. This surfaces Claims Specialist openings at organizations that have already cleared the PERM process for similar roles, cutting out the guesswork when evaluating job listings.
Clarify the PERM timeline before signing your offer
PERM labor certification typically takes six to twelve months at DOL before the I-140 petition stage begins. Ask the hiring manager whether the company starts PERM immediately on your start date or waits for a probationary period, since delays compound priority date backlogs for oversubscribed countries.
Verify prevailing wage compliance at the job description stage
DOL denies PERM applications when the offered wage falls below the prevailing wage for the role and location. Cross-check the salary in your offer letter against the OFLC Wage Search for SOC code 43-9041 before signing, so you can flag any gap while the employer can still revise the filing.
Green Card Claims Specialist: Frequently Asked Questions
Do Claims Specialist roles actually qualify for EB-2 or EB-3 green card sponsorship?
Yes. Claims Specialist positions at insurance carriers, third-party administrators, and managed care organizations regularly qualify under EB-3 for roles requiring a bachelor's degree, and under EB-2 when the position genuinely requires an advanced degree or equivalent specialized expertise. USCIS evaluates the specific job duties and minimum requirements your employer documents in the PERM filing, not just the job title.
How does green card sponsorship through PERM differ from H-1B sponsorship for this role?
PERM targets permanent residency rather than a temporary status, and EB-3 has no annual lottery like the H-1B visa does. The process is longer: DOL labor certification typically takes six to twelve months, followed by an I-140 petition and then adjustment of status or consular processing. The payoff is lawful permanent residency, with no recurring renewal cycles and no lottery risk each spring.
What documentation should I prepare before a Claims Specialist employer agrees to sponsor me?
Pull together your academic transcripts, degree certificates, any foreign insurance designations with a NACES credential evaluation, and a detailed employment history showing claims analysis or adjusting experience. Employers need this documentation to draft an accurate PERM job description and to demonstrate to DOL that your qualifications match the requirements listed in the labor certification filing.
How can I find Claims Specialist jobs where the employer will sponsor a green card?
Migrate Mate lets you filter Claims Specialist openings by employers with verified EB-2 or EB-3 sponsorship history, so you're not cold-applying to companies that have never cleared the PERM process. You can narrow results by location and tier to focus on carriers and administrators already set up to sponsor foreign professionals in this role.
What happens to my green card case if I change employers during the PERM process?
Changing employers before your I-140 is approved means the PERM filing is abandoned and your new employer must start over. Once your I-140 is approved and your priority date is more than 180 days old, portability rules under AC21 may let you transfer the petition to a new employer in a same or similar Claims Specialist role without losing your place in the backlog.