Green Card Client Solutions Specialist Jobs
Client Solutions Specialist roles with green card sponsorship follow the EB-2 or EB-3 pathway, requiring PERM labor certification before your employer files an I-140 petition with USCIS. Nationals from high-demand countries should factor priority-date backlogs into their timeline. Find employers actively sponsoring permanent residency for this role.
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Get Access To All JobsJoin Aya Healthcare, winner of multiple Top Workplace awards!
We are seeking an enthusiastic, hands-on Client Enablement & Solutions Specialist to support the successful adoption and ongoing use of the Workforce AI platform. This highly visible role will contribute to client discovery and solution design, support platform configuration and testing, facilitate User Acceptance Testing, and provide go-live support. A significant focus of the role will be developing and delivering client training, creating and maintaining job aids and other Workforce AI resources, and translating complex functionality into clear, practical guidance for end users and administrators.
The Client Enablement & Solutions Specialist will work directly with healthcare clients and cross-functional teams, including Product, Engineering, QA, Support, Solution Design, Implementation and Client Success. This role is ideal for someone with firsthand experience in healthcare staffing and scheduling, strong knowledge of workforce management tools such as UKG WFM Pro, and the ability to thrive in a fast-moving, evolving organization. The successful candidate will bring operational and technical expertise, critical-thinking skills, strong communication and a collaborative mindset to help clients achieve meaningful outcomes with Workforce AI.
Who We Are:
We're a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.
At Aya, we're obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.
Responsibilities
-
Customer Discovery & Solution Design
-
Participate in client-facing discovery sessions, gathering information about current staffing and scheduling practices, workflows, and technology configurations.
- Identify potential solution recommendations based on discovery findings.
-
Document client needs and collaborate with internal teams to align discovery outcomes with Workforce AI product capabilities.
-
Configuration, Testing & Quality Assurance
-
Collaborate with internal resources to configure and validate the Workforce AI platform for each client.
- Conduct hands-on testing of environments, workflows, and configuration prior to go-live.
- Validate client data and system behavior against expected workflows and forecasting logic.
-
Identify, document, and escalate defects or issues in partnership with Product, QA, Engineering, and Workforce AI leadership.
-
Client Training, UAT, Resource Development & Go-Live Support
-
Develop and maintain comprehensive client training plans for all Workforce AI modules.
- Deliver and facilitate client training sessions tailored to different user roles.
- Facilitate User Acceptance Testing (UAT), ensuring client readiness and alignment with business processes.
- Create, update, and maintain job aids, user guides, and other enablement resources across all Workforce AI modules.
- Translate Workforce AI functionality and workflows into clear, practical guidance for end users.
-
Support go-live readiness activities and provide post-live assistance until clients successfully transition to Product Support and Client Success teams.
-
Project Collaboration & Continuous Improvement
-
Partner with the Project Manager to monitor progress, timelines, and risks; escalate issues proactively.
- Contribute to the development and ongoing refinement of implementation playbooks, training materials, UAT guides, and documentation.
- Provide insights from client feedback to influence product enhancements and internal process improvements.
- Support building scalable frameworks, templates, and best practices to enable future growth of Workforce AI.
Required Qualifications
- Prior experience as a healthcare staffer, scheduler, or related workforce management practitioner.
- Hands-on experience with technical training, scheduling technology, and supporting users through system adoption.
- Experience working in a newly formed role or rapidly evolving organization.
- Prior experience using or supporting UKG WFM Pro, including implementation or rollout experience.
- Strong critical-thinking skills with the ability to work through complex issues in dynamic client environments.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- High attention to detail, strong organizational skills, and comfort managing multiple priorities.
- A collaborative, proactive mindset with a commitment to delivering exceptional customer experience.
Why Join WFAI?
You'll join a small, nimble, and growing team working on a high-visibility product that is transforming healthcare staffing and scheduling. Your expertise will directly influence customer success and shape how we scale our implementation model for future growth. This is an opportunity to build, innovate, and make a meaningful impact from day one.
What We Offer:
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
- Unlimited DTO — we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
Compensation: Aya reasonably anticipates the pay scale for this position to be $36.06 to $50.48 hourly, which equates to $75,000 to $105,000 annually.
The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.
Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.
Join Aya Healthcare, winner of multiple Top Workplace awards!
We are seeking an enthusiastic, hands-on Client Enablement & Solutions Specialist to support the successful adoption and ongoing use of the Workforce AI platform. This highly visible role will contribute to client discovery and solution design, support platform configuration and testing, facilitate User Acceptance Testing, and provide go-live support. A significant focus of the role will be developing and delivering client training, creating and maintaining job aids and other Workforce AI resources, and translating complex functionality into clear, practical guidance for end users and administrators.
The Client Enablement & Solutions Specialist will work directly with healthcare clients and cross-functional teams, including Product, Engineering, QA, Support, Solution Design, Implementation and Client Success. This role is ideal for someone with firsthand experience in healthcare staffing and scheduling, strong knowledge of workforce management tools such as UKG WFM Pro, and the ability to thrive in a fast-moving, evolving organization. The successful candidate will bring operational and technical expertise, critical-thinking skills, strong communication and a collaborative mindset to help clients achieve meaningful outcomes with Workforce AI.
Who We Are:
We're a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.
At Aya, we're obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.
Responsibilities
-
Customer Discovery & Solution Design
-
Participate in client-facing discovery sessions, gathering information about current staffing and scheduling practices, workflows, and technology configurations.
- Identify potential solution recommendations based on discovery findings.
-
Document client needs and collaborate with internal teams to align discovery outcomes with Workforce AI product capabilities.
-
Configuration, Testing & Quality Assurance
-
Collaborate with internal resources to configure and validate the Workforce AI platform for each client.
- Conduct hands-on testing of environments, workflows, and configuration prior to go-live.
- Validate client data and system behavior against expected workflows and forecasting logic.
-
Identify, document, and escalate defects or issues in partnership with Product, QA, Engineering, and Workforce AI leadership.
-
Client Training, UAT, Resource Development & Go-Live Support
-
Develop and maintain comprehensive client training plans for all Workforce AI modules.
- Deliver and facilitate client training sessions tailored to different user roles.
- Facilitate User Acceptance Testing (UAT), ensuring client readiness and alignment with business processes.
- Create, update, and maintain job aids, user guides, and other enablement resources across all Workforce AI modules.
- Translate Workforce AI functionality and workflows into clear, practical guidance for end users.
-
Support go-live readiness activities and provide post-live assistance until clients successfully transition to Product Support and Client Success teams.
-
Project Collaboration & Continuous Improvement
-
Partner with the Project Manager to monitor progress, timelines, and risks; escalate issues proactively.
- Contribute to the development and ongoing refinement of implementation playbooks, training materials, UAT guides, and documentation.
- Provide insights from client feedback to influence product enhancements and internal process improvements.
- Support building scalable frameworks, templates, and best practices to enable future growth of Workforce AI.
Required Qualifications
- Prior experience as a healthcare staffer, scheduler, or related workforce management practitioner.
- Hands-on experience with technical training, scheduling technology, and supporting users through system adoption.
- Experience working in a newly formed role or rapidly evolving organization.
- Prior experience using or supporting UKG WFM Pro, including implementation or rollout experience.
- Strong critical-thinking skills with the ability to work through complex issues in dynamic client environments.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- High attention to detail, strong organizational skills, and comfort managing multiple priorities.
- A collaborative, proactive mindset with a commitment to delivering exceptional customer experience.
Why Join WFAI?
You'll join a small, nimble, and growing team working on a high-visibility product that is transforming healthcare staffing and scheduling. Your expertise will directly influence customer success and shape how we scale our implementation model for future growth. This is an opportunity to build, innovate, and make a meaningful impact from day one.
What We Offer:
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
- Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
- Celebrations! We hit our goals and reward ourselves.
- Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
- Unlimited DTO — we believe in time off!
- Virtual yoga, meditation or boot camp classes offered daily
Compensation: Aya reasonably anticipates the pay scale for this position to be $36.06 to $50.48 hourly, which equates to $75,000 to $105,000 annually.
The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.
Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.
See all Green Card Client Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Client Solutions Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Client Solutions Specialist
Align your credentials to EB-2 or EB-3
If you hold a bachelor's degree plus five years of progressive client-facing experience, you can qualify for EB-2 without a master's. Document promotions, expanding account scopes, and revenue outcomes now, PERM audits demand contemporaneous evidence, not reconstructed records.
Search employers by PERM filing history
Use Migrate Mate to find Client Solutions Specialist roles at employers with verified green card sponsorship history. This tells you which companies have already run the PERM recruitment test for this occupation, cutting your research time significantly.
Request a prevailing wage determination early
Before your employer files PERM, they must obtain a prevailing wage determination from DOL. Cross-check the offered salary against the OFLC Wage Search for your SOC code and work location, a wage set below Level II often triggers DOL scrutiny during the recruitment phase.
Understand what the PERM recruitment test covers
Your employer must run a genuine recruitment effort and document that no minimally qualified U.S. workers applied. For Client Solutions Specialist roles, this typically includes print and online job ads. The process usually runs 60 to 90 days before PERM can be filed.
Secure your priority date before switching jobs
Once your employer's I-140 is approved, your priority date is locked. If you later change employers while your I-485 has been pending 180 days or more, AC21 portability lets you port that date to the new employer's petition in the same or a similar occupation.
Review the O*NET profile for your occupation
PERM job descriptions must accurately reflect the actual duties of a Client Solutions Specialist. Cross-referencing the O*NET occupation profile helps ensure your employer's job description meets DOL standards and reduces the risk of an audit or denial during certification.
Green Card Client Solutions Specialist: Frequently Asked Questions
How does green card sponsorship differ from H-1B sponsorship for a Client Solutions Specialist?
Green card sponsorship leads to lawful permanent residency, not a temporary work status. For EB-2 or EB-3, your employer must complete PERM labor certification with the Department of Labor, obtain a prevailing wage determination, run a formal recruitment test, and then file an I-140 petition with USCIS. H-1B visa sponsorship requires an LCA and is capped at three-year increments. Green card sponsorship is permanent and has no renewal cycle once approved.
Which green card category fits a Client Solutions Specialist role?
Most Client Solutions Specialist positions qualify under EB-3 for professionals with a bachelor's degree, or under EB-2 if the role genuinely requires an advanced degree or the candidate holds a bachelor's plus five years of progressive experience in account management, enterprise solutions, or a related field. The PERM job description must accurately reflect these requirements, so work with your employer to document the minimum qualifications before filing.
How do I find employers who actively sponsor green cards for this role?
Migrate Mate lists employers with verified green card sponsorship history for Client Solutions Specialist positions, searchable by city and role. Because PERM filings are public DOL records, the platform surfaces which companies have already run the certification process for this occupation, so you can prioritize outreach to employers with a demonstrated sponsorship track record rather than guessing from job postings.
How long does the PERM process typically take for a Client Solutions Specialist?
PERM involves a prevailing wage determination request, a mandatory recruitment period of roughly 60 to 90 days, and then the PERM application itself with the Department of Labor. Processing time at DOL varies and can extend further if your case is selected for audit. After PERM certification, your employer files the I-140 with USCIS. Nationals of high-demand countries such as India and China may then face additional waits due to per-country priority date backlogs.
Can I change employers after my green card process has started?
It depends on how far along your case is. If your I-485 has been pending with USCIS for 180 days or more and your I-140 was already approved, AC21 job portability allows you to move to a new employer in the same or a similar occupation without restarting the process. Your priority date from the original approved I-140 can also carry over to the new employer's petition. If the I-485 has been pending less than 180 days, changing employers generally restarts the PERM and I-140 steps.