Green Card Conversational AI Engineer Jobs
Conversational AI Engineer roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which permanently ties your residency to a U.S. employer rather than a temporary visa cycle. Employers file the I-140 petition after PERM certification, covering natural language processing, dialogue systems, and LLM integration work that consistently meets specialty occupation standards.
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Get Access To All JobsINTRODUCTION
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Senior Conversational AI Designer within Optum's Enterprise Digital Product Office, you will serve as the primary design expert collaborating with product and engineering teams to craft exceptional conversational experiences. You'll leverage your expertise to anticipate customer needs and intents while proactively developing intuitive dialogue strategies that feel natural and seamless.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
PRIMARY RESPONSIBILITIES:
- Dialogue Design Excellence: Create conversational flows that anticipate user goals, craft multi-turn interactions handling various user intents and edge cases and develop responses that feel human, clear and aligned with brand voice
- AI Prompt Engineering: Craft, test and iterate prompts that elicit high-quality responses from LLMs across diverse use cases, influencing system instructions with precise engineering requirements to guide AI behavior in context-aware, multi-turn interactions
- Responsive Interaction Design: Develop error handling and recovery strategies that gracefully manage AI misunderstandings while maintaining user trust and experience quality
- Multimodal Experience Integration: Design seamless experiences that thoughtfully integrate voice, visual and text elements to enhance user engagement and support solutions
- Analytics-Driven Optimization: Utilize conversation data to identify enhancement opportunities, refine flows and measurably improve business metrics
- Cross-Functional Leadership: Act as design subject matter expert for product and engineering teams to ensure cohesive implementation of user experiences
- NLU Curation: Partner with engineering teams on interaction modeling and NLU curation to define and enhance model performance
- Ethical & Inclusive Design: Ensure conversations are accessible to diverse audiences while addressing privacy concerns, minimizing bias and maintaining transparency in AI interactions
Your work will directly impact the members we serve by delivering AI-powered designs that meet the highest standards of accessibility, health literacy and conversational design best practices.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
REQUIRED QUALIFICATIONS:
- 4+ years of hands-on experience designing highly complex chat and voice conversational experiences OR working with a writing discipline or digital product team
- 1+ years of hands-on experience designing innovative conversational AI solutions
- Proven knowledge of LLMs, bot platforms and prompt engineering best practices
- Proven adept at crafting conversations and logic that align to the strategy while following voice, tone and brand standards
- Demonstrated ability to partner with engineering, product and business stakeholders to translate insights into conversational solutions
- Proven record of displaying ownership through problem solving and decision-making skills
- Proven digital portfolio or work samples of relevant AI/conversational projects
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
APPLICATION DEADLINE: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UHCPJ
INTRODUCTION
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Senior Conversational AI Designer within Optum's Enterprise Digital Product Office, you will serve as the primary design expert collaborating with product and engineering teams to craft exceptional conversational experiences. You'll leverage your expertise to anticipate customer needs and intents while proactively developing intuitive dialogue strategies that feel natural and seamless.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
PRIMARY RESPONSIBILITIES:
- Dialogue Design Excellence: Create conversational flows that anticipate user goals, craft multi-turn interactions handling various user intents and edge cases and develop responses that feel human, clear and aligned with brand voice
- AI Prompt Engineering: Craft, test and iterate prompts that elicit high-quality responses from LLMs across diverse use cases, influencing system instructions with precise engineering requirements to guide AI behavior in context-aware, multi-turn interactions
- Responsive Interaction Design: Develop error handling and recovery strategies that gracefully manage AI misunderstandings while maintaining user trust and experience quality
- Multimodal Experience Integration: Design seamless experiences that thoughtfully integrate voice, visual and text elements to enhance user engagement and support solutions
- Analytics-Driven Optimization: Utilize conversation data to identify enhancement opportunities, refine flows and measurably improve business metrics
- Cross-Functional Leadership: Act as design subject matter expert for product and engineering teams to ensure cohesive implementation of user experiences
- NLU Curation: Partner with engineering teams on interaction modeling and NLU curation to define and enhance model performance
- Ethical & Inclusive Design: Ensure conversations are accessible to diverse audiences while addressing privacy concerns, minimizing bias and maintaining transparency in AI interactions
Your work will directly impact the members we serve by delivering AI-powered designs that meet the highest standards of accessibility, health literacy and conversational design best practices.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
REQUIRED QUALIFICATIONS:
- 4+ years of hands-on experience designing highly complex chat and voice conversational experiences OR working with a writing discipline or digital product team
- 1+ years of hands-on experience designing innovative conversational AI solutions
- Proven knowledge of LLMs, bot platforms and prompt engineering best practices
- Proven adept at crafting conversations and logic that align to the strategy while following voice, tone and brand standards
- Demonstrated ability to partner with engineering, product and business stakeholders to translate insights into conversational solutions
- Proven record of displaying ownership through problem solving and decision-making skills
- Proven digital portfolio or work samples of relevant AI/conversational projects
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
APPLICATION DEADLINE: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UHCPJ
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Conversational AI Engineer
Document your NLP specialization before applying
PERM requires your employer to prove no qualified U.S. worker is available for your specific role. Detailed records of your work with transformer architectures, intent classification, or dialogue management make that job definition harder to challenge during DOL audit.
Target employers with active PERM filing history
Use Migrate Mate to filter Conversational AI Engineer roles by employers who have previously filed PERM applications, so you're spending time on companies already familiar with the EB-2 and EB-3 sponsorship process rather than educating HR from scratch.
Verify your role maps to the right EB category
EB-2 requires a master's degree or equivalent in a directly related field; EB-3 covers bachelor's-level professionals. Check the O*NET profile for Conversational AI and related SOC codes to confirm which category your combination of degree and experience supports before your employer files.
Request prevailing wage determination early in negotiations
Your employer must submit a prevailing wage request to OFLC before advertising the role for PERM. Cross-check the OFLC Wage Search for your job zone and metro area so your negotiated offer already meets or exceeds that threshold and doesn't delay filing.
Understand how priority date backlogs affect your timeline
EB-2 and EB-3 green card availability depends on your country of birth, not citizenship. If you were born in India or China, your priority date may be years behind the current cutoff, so plan your H-1B visa renewals or other bridging status accordingly while your I-140 is pending.
Prepare a degree equivalency evaluation before the I-140 stage
If your Conversational AI or computer science degree is from outside the U.S., USCIS requires a credential evaluation showing it is equivalent to a U.S. bachelor's or master's degree. Obtain this from a NACES-member evaluator before your employer files the I-140 petition to avoid a Request for Evidence.
Green Card Conversational AI Engineer: Frequently Asked Questions
Does a Conversational AI Engineer role qualify for EB-2 green card sponsorship?
Yes, if the position requires a master's degree or higher in computer science, linguistics, or a related field, it qualifies under EB-2. Roles centered on large language model fine-tuning, dialogue system architecture, or speech recognition research routinely meet this standard. EB-3 covers the same job at the bachelor's degree level, giving employers a fallback if your credentials fit that category instead.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B is a temporary nonimmigrant status capped at 65,000 new slots per year, subject to an annual lottery. PERM-based green card sponsorship has no annual cap at the petition stage and results in permanent residency rather than a renewable temporary status. The tradeoff is timeline: PERM labor certification plus I-140 approval can take one to three years before your priority date becomes current, depending on your country of birth.
What makes a Conversational AI Engineer job description PERM-compliant?
The job description must specify a minimum degree requirement directly tied to the duties, such as a master's in computational linguistics or computer science with a focus on NLP. DOL scrutinizes descriptions that list overly broad or generalist requirements. Your employer's attorney should draft duties around your actual work, such as training intent models, building ASR pipelines, or deploying voice interface systems, not generic software engineering language.
How do I find Conversational AI Engineer jobs where the employer will sponsor a green card?
Search Migrate Mate for Conversational AI Engineer roles filtered by employers with PERM filing history. This saves significant time because most job postings don't advertise green card sponsorship directly, and cold outreach to HR about immigration support rarely works without prior evidence the company has sponsored similar roles.
Can I change employers after my I-140 is approved but before I get my green card?
Yes. Under AC21 portability, once your I-140 has been approved and your priority date has been pending for more than 180 days, you can move to a new employer in a same or similar occupational classification without losing your priority date. For Conversational AI Engineers, a new role in NLP, machine learning, or applied AI research typically satisfies the same-or-similar standard, though your new employer's attorney should confirm the SOC code match.