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AI Architect roles qualify for EB-2 green card sponsorship when the position requires an advanced degree in computer science, machine learning, or a related field. Employers file a PERM labor certification with the DOL before sponsoring you permanently. Most AI Architect positions satisfy specialty occupation standards, making direct sponsorship through the EB-2 category a realistic path.
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Get Access To All JobsINTRODUCTION
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow– ServiceNow AI Architect Manager
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, you will spearhead EY’s AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting-edge solutions and assets. You will collaborate closely with our clients to enable AI-driven transformation across user experience, agentic workflows, and robust AI governance frameworks. Your responsibilities will include leading the build and deployment of AI-native solutions, partnering with EY’s AI & Data (AI&D) team to define and deliver comprehensive, end-to-end AI strategies that address complex business challenges and unlock new opportunities for growth.
Your key responsibilities
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.
- Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
- Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
- Provide direction and feedback to team members, ensuring successful task completion.
Skills and attributes for success
Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ AI capabilities on the ServiceNow platform or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
- Act as an engagement or workstream lead across all aspects of a ServiceNow AI project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
- Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
- Ability to build and foster client relationships and demonstrate the value of EY services
- Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
- Provide guidance and industry leading practice expertise for ServiceNow AI capabilities such as NOW Assist, Moveworks, AI Control Tower implementations, including how specific business objectives can be met through process and AI driven transformation
- Hands-on experience configuring AI Search capabilities within the ServiceNow platform, customising search relevance and integrating with knowledge management systems.
- Expertise in deploying and managing NOW Assist Skills Kit, including designing, training, and optimising AI-powered virtual agents for tailored user experiences.
- Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging conversational AI and workflow automation across enterprise environments
- Strong foundation in prompt engineering, including crafting effective prompts for large language models (LLMs) and optimising AI responses for business context.
- Demonstrated experience integrating and orchestrating multiple LLMs to enhance solution accuracy, flexibility, and scalability within ServiceNow workflows.
- Practical knowledge in implementing Retrieval-Augmented Generation (RAG) techniques for improved information retrieval and contextual AI outputs
- Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols for secure and efficient system integrations
- Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
- Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
- Ability to support pre-sales efforts including creating proposals and estimates
- Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 5 years of relevant ServiceNow NOW Assist implementation experience
- Experience implementing ServiceNow’s AI solutions (Now Assist, Agentic, or AI Control Tower)
- Minimum of 1 of the following ServiceNow certifications:
- Suite Certification – NOW Assist for ITSM
- Suite Certification – NOW Assist for HRSD
- Suite Certification – NOW Assist for CSM
- 5+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
Ideally, you’ll also have
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
- Prior experience implementing Moveworks capabilities is highly desired
What we look for
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
INTRODUCTION
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow– ServiceNow AI Architect Manager
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, you will spearhead EY’s AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting-edge solutions and assets. You will collaborate closely with our clients to enable AI-driven transformation across user experience, agentic workflows, and robust AI governance frameworks. Your responsibilities will include leading the build and deployment of AI-native solutions, partnering with EY’s AI & Data (AI&D) team to define and deliver comprehensive, end-to-end AI strategies that address complex business challenges and unlock new opportunities for growth.
Your key responsibilities
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.
- Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
- Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
- Provide direction and feedback to team members, ensuring successful task completion.
Skills and attributes for success
Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ AI capabilities on the ServiceNow platform or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
- Act as an engagement or workstream lead across all aspects of a ServiceNow AI project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
- Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
- Ability to build and foster client relationships and demonstrate the value of EY services
- Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
- Provide guidance and industry leading practice expertise for ServiceNow AI capabilities such as NOW Assist, Moveworks, AI Control Tower implementations, including how specific business objectives can be met through process and AI driven transformation
- Hands-on experience configuring AI Search capabilities within the ServiceNow platform, customising search relevance and integrating with knowledge management systems.
- Expertise in deploying and managing NOW Assist Skills Kit, including designing, training, and optimising AI-powered virtual agents for tailored user experiences.
- Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging conversational AI and workflow automation across enterprise environments
- Strong foundation in prompt engineering, including crafting effective prompts for large language models (LLMs) and optimising AI responses for business context.
- Demonstrated experience integrating and orchestrating multiple LLMs to enhance solution accuracy, flexibility, and scalability within ServiceNow workflows.
- Practical knowledge in implementing Retrieval-Augmented Generation (RAG) techniques for improved information retrieval and contextual AI outputs
- Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols for secure and efficient system integrations
- Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
- Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
- Ability to support pre-sales efforts including creating proposals and estimates
- Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 5 years of relevant ServiceNow NOW Assist implementation experience
- Experience implementing ServiceNow’s AI solutions (Now Assist, Agentic, or AI Control Tower)
- Minimum of 1 of the following ServiceNow certifications:
- Suite Certification – NOW Assist for ITSM
- Suite Certification – NOW Assist for HRSD
- Suite Certification – NOW Assist for CSM
- 5+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
Ideally, you’ll also have
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
- Prior experience implementing Moveworks capabilities is highly desired
What we look for
We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
See all 728+ AI Architect jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new AI Architect roles.
Get Access To All JobsTips for Finding Green Card Sponsorship in AI Architect
Document your AI architecture credentials strategically
Gather transcripts, publications, patents, and performance reviews before applying. PERM requires your employer to prove no qualified U.S. worker is available, so your credentials need to clearly distinguish you from the domestic candidate pool for an AI Architect role.
Target employers with active PERM filing history
Not every tech company runs green card sponsorship programs. Search OFLC's public disclosure data for employers who have filed PERM applications for AI or machine learning architect roles specifically, not just software engineers generally.
Search for sponsoring employers using Migrate Mate
Use Migrate Mate to filter AI Architect openings by employers who have sponsored green cards before. That history signals a company already understands PERM timelines and won't abandon your petition mid-process due to unfamiliarity.
Negotiate PERM start timing before accepting an offer
Ask your prospective employer whether they start the PERM process within the first year of employment or only after a probationary period. Delays of 18 to 24 months before filing are common and can significantly push back your priority date.
Align your O*NET occupation code with your actual duties
PERM applications reference O*NET codes to define the role. If your duties span AI research and infrastructure architecture, ensure your employer files under the code that best matches your day-to-day work, not simply the most convenient title.
AI Architect jobs are hiring across the US. Find yours.
Find AI Architect JobsAI Architect Green Card Sponsorship: Frequently Asked Questions
Does an AI Architect role typically qualify for EB-2 green card sponsorship?
Yes. AI Architect positions almost always require at least a bachelor's degree in computer science, artificial intelligence, or a closely related field, and most employers specify a master's degree or higher. That degree requirement makes the role eligible for EB-2 classification, which covers advanced-degree professionals. Your employer files a PERM labor certification with the DOL to begin the process.
How does the PERM green card process differ from H-1B sponsorship for an AI Architect?
H-1B sponsorship is temporary, capped at 85,000 per year, and subject to a lottery. Green card sponsorship through PERM has no annual cap at the EB-3 level for many countries and leads to permanent residency. The tradeoff is timeline: PERM requires a DOL-supervised recruitment process that typically adds six to eighteen months before USCIS even receives your I-140 petition.
How can I find AI Architect jobs where employers are already willing to sponsor a green card?
The most direct approach is filtering for employers with a documented PERM filing history. Migrate Mate lets you search AI Architect openings specifically filtered by employers who have sponsored employment-based green cards before, which removes the guesswork of approaching companies that have never run a PERM case.
What makes the PERM labor certification stage difficult for AI Architect candidates?
The DOL requires your employer to demonstrate that no qualified U.S. worker is available for the position. For AI Architect roles, this means running a tightly defined recruitment campaign where the job description must match your actual duties precisely. If the posted requirements are too broad, a U.S. applicant may technically qualify, and the PERM can be denied even if you're the stronger candidate.
Can my employer start the PERM process while I'm on an H-1B?
Yes, and doing so early is strategically important. Filing PERM while you're on H-1B lets you accrue a priority date before your temporary status expires. USCIS allows H-1B extensions beyond the standard six-year limit once your I-140 is approved or your PERM has been pending for 365 days, protecting your ability to stay in the U.S. while your green card processes.
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