Green Card Customer Engagement Specialist Jobs
Customer Engagement Specialist roles qualify for employment-based green card sponsorship under EB-2 or EB-3, depending on the degree requirement your employer defines in the PERM labor certification. Employers document that no qualified U.S. worker is available before filing an I-140 petition on your behalf, putting you on the path to permanent residency.
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Get Access To All JobsINTRODUCTION
Ivy Tech Evansville seeks a Director of Employer Engagement to provide leadership for workforce training initiatives and business and industry partnerships. This position aligns vision, strategy, short and long-range goals, and the operating requirements to ensure workforce programs, career technical education, and workforce initiatives meet the changing needs of our students, community, and businesses. It serves as a strategic partner to develop deep, collaborative partnerships with area employers to understand their specific market and individual training, education, and workforce pipeline needs.
ROLE AND RESPONSIBILITIES
- Partners with campus Executive Director of Career Link to build out campus strategy related to employer connections and training/completions metrics.
- Integrates the alignment of workforce pipeline strategies including apprenticeship, internship, work-and-learn, and placement programs in support of students and local industry.
- Responsible for marketing, enrollment, data management and analysis, and assisting in the design and development of programs.
- Monitors and responds to demand-driven needs and skills gaps within key economic sectors of the campus service area for workforce alignment, development, and training and education purposes.
- Establishes, maintains, and cultivates positive, collaborative partnerships with employers. Provides meaningful consulting services focused on employer needs. Actively listens to and engages employers to assist in realizing the full scope and depth of their needs.
- Implements demand-driven, voice-of-the-customer processes to co-develop workforce programs and products. Provides data and information from the Department of Workforce Development and other agencies as well as rich customer data, to align with workforce needs as a support to employers.
- Collaborates with College faculty and staff to implement credit and non-credit workforce development programs that meet community needs based on high wage, high demand occupations to develop talent pipelines for employers.
- Participates in local business organizations to further develop understanding of markets and communities to build relationships with employers, community organizations, and economic development partners. Serves as the central point of contact for private or public entities seeking information, resources, and solutions for workforce training and development.
- Works collaboratively with K-14 lead in promoting dual credit, youth options, open houses, and campus events within all of the school districts the campuses serve to support the workforce talent pipeline.
- Interacts with marketing department to create awareness of credit and noncredit educational services for business/industry in conjunction with academic affairs.
- Supervises assigned staff and adjunct faculty.
HIRING RANGE
This role is budgeted between $55,000 and $65,000 per year based on experience and qualifications.
WORK HOURS
Typical business work hours, may be adjusted during peak times.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in applicable field.
- A minimum of three (3) years related experience.
- Demonstrated skills and abilities to concurrently manage numerous tasks, some with conflicting priorities required.
- Must have excellent oral and written communication, interpersonal, and organizational skills.
- Commitment to student learning outcomes, staff development, and diversity required.
- Must be able and willing to travel to and from campuses and professional development activities.
- Ability to work within an entrepreneurial framework and scale a large project required.
PREFERRED QUALIFICATIONS
- Master's degree in applicable field.
- Experience in higher education.
BENEFITS
For more information on Ivy Tech benefits, visit www.ivytech.edu/careers/benefits/
Ivy Tech Is Committed To Supporting The Well-being, Growth, And Financial Security Of Our Full-time Faculty And Staff. Our Comprehensive Benefits Package Includes:
Health & Wellness
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
Educational Benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
Work‑Life Balance
- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
Additional Perks
- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
INTRODUCTION
Ivy Tech Evansville seeks a Director of Employer Engagement to provide leadership for workforce training initiatives and business and industry partnerships. This position aligns vision, strategy, short and long-range goals, and the operating requirements to ensure workforce programs, career technical education, and workforce initiatives meet the changing needs of our students, community, and businesses. It serves as a strategic partner to develop deep, collaborative partnerships with area employers to understand their specific market and individual training, education, and workforce pipeline needs.
ROLE AND RESPONSIBILITIES
- Partners with campus Executive Director of Career Link to build out campus strategy related to employer connections and training/completions metrics.
- Integrates the alignment of workforce pipeline strategies including apprenticeship, internship, work-and-learn, and placement programs in support of students and local industry.
- Responsible for marketing, enrollment, data management and analysis, and assisting in the design and development of programs.
- Monitors and responds to demand-driven needs and skills gaps within key economic sectors of the campus service area for workforce alignment, development, and training and education purposes.
- Establishes, maintains, and cultivates positive, collaborative partnerships with employers. Provides meaningful consulting services focused on employer needs. Actively listens to and engages employers to assist in realizing the full scope and depth of their needs.
- Implements demand-driven, voice-of-the-customer processes to co-develop workforce programs and products. Provides data and information from the Department of Workforce Development and other agencies as well as rich customer data, to align with workforce needs as a support to employers.
- Collaborates with College faculty and staff to implement credit and non-credit workforce development programs that meet community needs based on high wage, high demand occupations to develop talent pipelines for employers.
- Participates in local business organizations to further develop understanding of markets and communities to build relationships with employers, community organizations, and economic development partners. Serves as the central point of contact for private or public entities seeking information, resources, and solutions for workforce training and development.
- Works collaboratively with K-14 lead in promoting dual credit, youth options, open houses, and campus events within all of the school districts the campuses serve to support the workforce talent pipeline.
- Interacts with marketing department to create awareness of credit and noncredit educational services for business/industry in conjunction with academic affairs.
- Supervises assigned staff and adjunct faculty.
HIRING RANGE
This role is budgeted between $55,000 and $65,000 per year based on experience and qualifications.
WORK HOURS
Typical business work hours, may be adjusted during peak times.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in applicable field.
- A minimum of three (3) years related experience.
- Demonstrated skills and abilities to concurrently manage numerous tasks, some with conflicting priorities required.
- Must have excellent oral and written communication, interpersonal, and organizational skills.
- Commitment to student learning outcomes, staff development, and diversity required.
- Must be able and willing to travel to and from campuses and professional development activities.
- Ability to work within an entrepreneurial framework and scale a large project required.
PREFERRED QUALIFICATIONS
- Master's degree in applicable field.
- Experience in higher education.
BENEFITS
For more information on Ivy Tech benefits, visit www.ivytech.edu/careers/benefits/
Ivy Tech Is Committed To Supporting The Well-being, Growth, And Financial Security Of Our Full-time Faculty And Staff. Our Comprehensive Benefits Package Includes:
Health & Wellness
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
Educational Benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
Work‑Life Balance
- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
Additional Perks
- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
See all 505+ Green Card Customer Engagement Specialist Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Engagement Specialist
Frame your credentials for PERM job requirements
PERM requires your education and experience to match the employer's posted minimum requirements exactly. If your Customer Engagement role requires a bachelor's degree in business, communications, or a related field, get your foreign credentials evaluated by a NACES-member agency before your employer drafts the job description.
Target employers with active EB-3 filing history
Search DOL PERM disclosure data to identify employers who have previously certified Customer Engagement or client-facing roles. Repeat PERM filers understand the recruitment advertising requirements and internal approval workflows, which shortens your path to a filed petition.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to filter Customer Engagement Specialist roles by employers with green card sponsorship history. You'll see which companies have filed PERM applications for similar titles, so you can prioritize outreach to employers already familiar with the process.
Verify your employer is E-Verify enrolled before accepting
Most employers filing PERM are also required to complete I-9 employment eligibility verification. Confirm E-Verify enrollment during the offer stage, not after you've signed. An employer without a compliant I-9 process can create delays that affect your green card timeline.
Negotiate job description language during the offer stage
The PERM job description locks in your minimum qualifications permanently. Push to have specialized CRM platform experience or customer lifecycle skills listed as requirements rather than preferences, since vague descriptions can attract more U.S. applicants during the recruitment phase and complicate certification.
Understand the priority date difference between EB-2 and EB-3
If your employer classifies your role under EB-3, your priority date determines your place in the visa queue. For most countries outside India and China, EB-3 dates are current or close to current, meaning your wait after I-140 approval may be shorter than you expect.
Green Card Customer Engagement Specialist: Frequently Asked Questions
Does a Customer Engagement Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Engagement Specialist positions qualify under EB-3, which covers roles requiring a bachelor's degree. EB-2 applies when your employer can demonstrate the role requires an advanced degree or you have EB-2-eligible credentials. Your employer's job description, drafted during PERM labor certification, determines which category applies. The distinction affects processing timelines and priority date movement, not the fundamental ability to sponsor.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa status is temporary and subject to an annual lottery cap, while PERM-based green card sponsorship leads to permanent residency with no cap at the EB-3 level for most nationalities. PERM requires your employer to complete a DOL-supervised recruitment process proving no qualified U.S. worker is available. The full timeline from PERM filing to green card approval typically runs two to four years, compared to H-1B's three-year initial period.
Can I negotiate my job title and description without affecting my green card case?
Changes to your job title or duties after PERM certification can trigger a new filing if USCIS determines the role has materially changed. During the offer stage, align your title and day-to-day responsibilities with what will appear on the PERM application. Customer Engagement Specialist is a recognized O*NET classification, which can support your employer's job description and prevailing wage determination through the OFLC Wage Search tool.
Where should I search for Customer Engagement Specialist jobs with green card sponsorship?
Use Migrate Mate to search for Customer Engagement Specialist roles filtered by employers with a documented green card sponsorship history. Reviewing employers who have previously certified similar roles through PERM helps you prioritize outreach to companies that understand the filing process and have internal resources to support a multi-year sponsorship commitment.
What happens to my green card case if I change employers after PERM is filed?
If you change employers before your I-140 is approved, your PERM certification is tied to the original employer and cannot transfer. After I-140 approval, AC21 portability may allow you to change to a same or similar role with a new employer if your priority date is current or your application has been pending more than 180 days. Customer Engagement and client success roles often qualify as same or similar under this provision, but confirming with an immigration attorney before accepting a new offer is advisable.