Green Card Customer Engagement Specialist Jobs
Customer Engagement Specialist roles qualify for employment-based green card sponsorship under EB-2 or EB-3, depending on the degree requirement your employer defines in the PERM labor certification. Employers document that no qualified U.S. worker is available before filing an I-140 petition on your behalf, putting you on the path to permanent residency.
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Get Access To All JobsINTRODUCTION
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.
JOB DESCRIPTION
The Assistant Director of Marketing and Fan Engagement
Reporting to the Associate AD for Marketing and Creative Services, the Associate Director of Marketing and Fan Engagement will help provide leadership and oversight. This includes:
- Lead and support the development, coordination, and execution of comprehensive marketing and promotional strategies for Boston College Athletics.
- Oversee day-to-day initiatives related to marketing, advertising, fan attendance, fan engagement, and overall game day presentation.
- Manage and execute annual marketing plans for Men’s Basketball, Women’s Basketball, Baseball, Men’s Soccer, and Women’s Soccer, including advertising campaigns, attendance strategies, fan engagement initiatives, and in-game experience programming.
- Provide graphic design support for in-venue and social media needs for assigned sports.
- Administer and oversee the university’s licensing program and the relationship with the licensing agency.
- Manage day-to-day Name, Image, and Likeness (NIL) initiatives and additional new revenue generating platforms, including relationships with LivXP, Athletes Thread and CLLT.
BOSTON COLLEGE ATHLETICS
Boston College Athletics has over 750 student-athletes at the Division I level competing in 31 varsity sports primarily in the Atlantic Coast Conference (ACC).
A perennial leader in annual NCAA student-athlete graduation rates, the athletics department is focused on three goals which include: Ensuring that student-athletes perform academically and graduate. Assist each student-athlete in realizing their full potential as it relates to student formation: intellectually, socially, and spiritually. Provide student-athletes the best teaching so they can develop athletically and reach their full potential to maximize skills and abilities. These goals are built upon strong integrity, full transparency with open communication, treating people the right way, making the complex simple, and encouraging innovation and embracing change.
Together, these things represent the world-class experience for our Boston College student-athletes.
BASIC QUALIFICATIONS
- Assistant Director: Some experience in intercollegiate Marketing
- A bachelor’s degree is required
- Strong interpersonal skills including the ability to foster and maintain working relationships with individuals representing other departments within the University, sponsors and prospects, and partners within the Boston College Community.
- Ability to work nights and weekends around athletic events.
- Proven experience with the following applications and web development software: Adobe Photoshop, Microsoft Office programs
- Strong interpersonal, organizational, and communication skills
- Ability to work effectively with college student athletes, athletic staff, University personnel and Alumni
- Ability to lead and inspire others to achieve goals
CLOSING STATEMENT
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
- Paid Holidays Annually
- Generous Sick and Vacation Pay
- Additional benefits can be found on https://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.
INTRODUCTION
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.
JOB DESCRIPTION
The Assistant Director of Marketing and Fan Engagement
Reporting to the Associate AD for Marketing and Creative Services, the Associate Director of Marketing and Fan Engagement will help provide leadership and oversight. This includes:
- Lead and support the development, coordination, and execution of comprehensive marketing and promotional strategies for Boston College Athletics.
- Oversee day-to-day initiatives related to marketing, advertising, fan attendance, fan engagement, and overall game day presentation.
- Manage and execute annual marketing plans for Men’s Basketball, Women’s Basketball, Baseball, Men’s Soccer, and Women’s Soccer, including advertising campaigns, attendance strategies, fan engagement initiatives, and in-game experience programming.
- Provide graphic design support for in-venue and social media needs for assigned sports.
- Administer and oversee the university’s licensing program and the relationship with the licensing agency.
- Manage day-to-day Name, Image, and Likeness (NIL) initiatives and additional new revenue generating platforms, including relationships with LivXP, Athletes Thread and CLLT.
BOSTON COLLEGE ATHLETICS
Boston College Athletics has over 750 student-athletes at the Division I level competing in 31 varsity sports primarily in the Atlantic Coast Conference (ACC).
A perennial leader in annual NCAA student-athlete graduation rates, the athletics department is focused on three goals which include: Ensuring that student-athletes perform academically and graduate. Assist each student-athlete in realizing their full potential as it relates to student formation: intellectually, socially, and spiritually. Provide student-athletes the best teaching so they can develop athletically and reach their full potential to maximize skills and abilities. These goals are built upon strong integrity, full transparency with open communication, treating people the right way, making the complex simple, and encouraging innovation and embracing change.
Together, these things represent the world-class experience for our Boston College student-athletes.
BASIC QUALIFICATIONS
- Assistant Director: Some experience in intercollegiate Marketing
- A bachelor’s degree is required
- Strong interpersonal skills including the ability to foster and maintain working relationships with individuals representing other departments within the University, sponsors and prospects, and partners within the Boston College Community.
- Ability to work nights and weekends around athletic events.
- Proven experience with the following applications and web development software: Adobe Photoshop, Microsoft Office programs
- Strong interpersonal, organizational, and communication skills
- Ability to work effectively with college student athletes, athletic staff, University personnel and Alumni
- Ability to lead and inspire others to achieve goals
CLOSING STATEMENT
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
- Paid Holidays Annually
- Generous Sick and Vacation Pay
- Additional benefits can be found on https://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Engagement Specialist
Frame your credentials for PERM job requirements
PERM requires your education and experience to match the employer's posted minimum requirements exactly. If your Customer Engagement role requires a bachelor's degree in business, communications, or a related field, get your foreign credentials evaluated by a NACES-member agency before your employer drafts the job description.
Target employers with active EB-3 filing history
Search DOL PERM disclosure data to identify employers who have previously certified Customer Engagement or client-facing roles. Repeat PERM filers understand the recruitment advertising requirements and internal approval workflows, which shortens your path to a filed petition.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to filter Customer Engagement Specialist roles by employers with green card sponsorship history. You'll see which companies have filed PERM applications for similar titles, so you can prioritize outreach to employers already familiar with the process.
Verify your employer is E-Verify enrolled before accepting
Most employers filing PERM are also required to complete I-9 employment eligibility verification. Confirm E-Verify enrollment during the offer stage, not after you've signed. An employer without a compliant I-9 process can create delays that affect your green card timeline.
Negotiate job description language during the offer stage
The PERM job description locks in your minimum qualifications permanently. Push to have specialized CRM platform experience or customer lifecycle skills listed as requirements rather than preferences, since vague descriptions can attract more U.S. applicants during the recruitment phase and complicate certification.
Understand the priority date difference between EB-2 and EB-3
If your employer classifies your role under EB-3, your priority date determines your place in the visa queue. For most countries outside India and China, EB-3 dates are current or close to current, meaning your wait after I-140 approval may be shorter than you expect.
Green Card Customer Engagement Specialist: Frequently Asked Questions
Does a Customer Engagement Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Engagement Specialist positions qualify under EB-3, which covers roles requiring a bachelor's degree. EB-2 applies when your employer can demonstrate the role requires an advanced degree or you have EB-2-eligible credentials. Your employer's job description, drafted during PERM labor certification, determines which category applies. The distinction affects processing timelines and priority date movement, not the fundamental ability to sponsor.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa status is temporary and subject to an annual lottery cap, while PERM-based green card sponsorship leads to permanent residency with no cap at the EB-3 level for most nationalities. PERM requires your employer to complete a DOL-supervised recruitment process proving no qualified U.S. worker is available. The full timeline from PERM filing to green card approval typically runs two to four years, compared to H-1B's three-year initial period.
Can I negotiate my job title and description without affecting my green card case?
Changes to your job title or duties after PERM certification can trigger a new filing if USCIS determines the role has materially changed. During the offer stage, align your title and day-to-day responsibilities with what will appear on the PERM application. Customer Engagement Specialist is a recognized O*NET classification, which can support your employer's job description and prevailing wage determination through the OFLC Wage Search tool.
Where should I search for Customer Engagement Specialist jobs with green card sponsorship?
Use Migrate Mate to search for Customer Engagement Specialist roles filtered by employers with a documented green card sponsorship history. Reviewing employers who have previously certified similar roles through PERM helps you prioritize outreach to companies that understand the filing process and have internal resources to support a multi-year sponsorship commitment.
What happens to my green card case if I change employers after PERM is filed?
If you change employers before your I-140 is approved, your PERM certification is tied to the original employer and cannot transfer. After I-140 approval, AC21 portability may allow you to change to a same or similar role with a new employer if your priority date is current or your application has been pending more than 180 days. Customer Engagement and client success roles often qualify as same or similar under this provision, but confirming with an immigration attorney before accepting a new offer is advisable.