Green Card Fraud Analyst Jobs
Fraud Analyst roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which lets U.S. employers permanently sponsor foreign professionals in financial crimes, compliance, and risk investigation. Landing sponsorship means demonstrating that your analytical credentials meet the specialty occupation standard and that no equally qualified U.S. worker is available.
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Get Access To All JobsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Fraud Investigation Services Team Lead
$20.50 per hour
On Site, San Antonio, TX
About the Role
As a Fraud Investigation Services Team Lead, you will play a crucial role in supporting our agents as the first point of contact. Additionally, you will be responsible for assisting them with any doubts they may encounter, creating reports, and working with various platforms and databases in a fast-paced environment. This role emphasizes the use of leadership and empathic values to drive performance and foster a positive team dynamic.
As a Fraud Investigation Services Team Lead, you will be responsible for:
- Monitor an assigned team of Customer Service Representatives (CSRs) in the fast-paced CSC, being always accessible to the Manager, Supervisors and CSRs.
- Drive compliance to Call Center call handling procedures with the objective of meeting contractual call metrics by monitoring CSR call handling activity through use of the Call Monitoring Systems.
- Be knowledgeable in Vector policies and procedures and guide delivery of excellent and accurate customer service by CSRs.
- Handle escalated calls in a timely and professional manner ensuring that all customer cases are followed through to closure.
- Conduct weekly touchpoint meetings with your assigned team of CSRs to provide performance feedback and communicate benchmarks for performance.
- Identifies and mitigates risk exposure to the project profits that include fraud prevention and detection.
- Possess good writing skills and be able to communicate effectively to clearly convey status updates and report system and procedural issues.
What you get:
- Full-Time Employment
- Hourly rate of $20.50
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
- Work Schedule: will be an (8-hour shift) from 11:00am-8:00pm, with Sunday and Monday off.
- Training Hours TBA: Monday -Friday for 3 weeks
People who succeed in this role have:
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Can navigate multiple applications and research solutions with ease.
- Love helping people and guiding them to the best solution for their issue.
- Are excited by innovative technology.
- Provide calm conflict resolution and problem solving for frustrated customers.
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
- Can commit to 100% attendance for three to five weeks of paid training.
Requirements
- Must be at least 18 years of age or older.
- Must have a High School Diploma, or GED.
- A minimum of 1 year experience in Customer Services, Fraud or banking.
- All internals must have 6 months experience in your current role.
- Must be able to successfully pass a criminal background, credit check, and a security fingerprint.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $20.50.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Fraud Investigation Services Team Lead
$20.50 per hour
On Site, San Antonio, TX
About the Role
As a Fraud Investigation Services Team Lead, you will play a crucial role in supporting our agents as the first point of contact. Additionally, you will be responsible for assisting them with any doubts they may encounter, creating reports, and working with various platforms and databases in a fast-paced environment. This role emphasizes the use of leadership and empathic values to drive performance and foster a positive team dynamic.
As a Fraud Investigation Services Team Lead, you will be responsible for:
- Monitor an assigned team of Customer Service Representatives (CSRs) in the fast-paced CSC, being always accessible to the Manager, Supervisors and CSRs.
- Drive compliance to Call Center call handling procedures with the objective of meeting contractual call metrics by monitoring CSR call handling activity through use of the Call Monitoring Systems.
- Be knowledgeable in Vector policies and procedures and guide delivery of excellent and accurate customer service by CSRs.
- Handle escalated calls in a timely and professional manner ensuring that all customer cases are followed through to closure.
- Conduct weekly touchpoint meetings with your assigned team of CSRs to provide performance feedback and communicate benchmarks for performance.
- Identifies and mitigates risk exposure to the project profits that include fraud prevention and detection.
- Possess good writing skills and be able to communicate effectively to clearly convey status updates and report system and procedural issues.
What you get:
- Full-Time Employment
- Hourly rate of $20.50
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
- Work Schedule: will be an (8-hour shift) from 11:00am-8:00pm, with Sunday and Monday off.
- Training Hours TBA: Monday -Friday for 3 weeks
People who succeed in this role have:
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Can navigate multiple applications and research solutions with ease.
- Love helping people and guiding them to the best solution for their issue.
- Are excited by innovative technology.
- Provide calm conflict resolution and problem solving for frustrated customers.
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
- Can commit to 100% attendance for three to five weeks of paid training.
Requirements
- Must be at least 18 years of age or older.
- Must have a High School Diploma, or GED.
- A minimum of 1 year experience in Customer Services, Fraud or banking.
- All internals must have 6 months experience in your current role.
- Must be able to successfully pass a criminal background, credit check, and a security fingerprint.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $20.50.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
See all 145+ Green Card Fraud Analyst Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Fraud Analyst
Align your credentials to specialty occupation standards
PERM requires your Fraud Analyst role to qualify as a specialty occupation needing a specific bachelor's degree field. Pull the O*NET profile for fraud examiners and financial investigators to document the degree-to-role connection before you start applying.
Target employers with active PERM filing history
Banks, fintech firms, insurance carriers, and payment processors file PERM most frequently for fraud roles. Search OFLC disclosure data to confirm an employer has sponsored similar positions before negotiating an offer.
Search green card sponsorship jobs on Migrate Mate
Use Migrate Mate to filter Fraud Analyst openings by employers with confirmed green card sponsorship history, so you're not guessing which companies will actually start the PERM process after you're hired.
Negotiate the PERM timeline before accepting an offer
Ask the employer whether they'll initiate the PERM prevailing-wage determination within your first year. DOL's OFLC Wage Search sets the required wage level, and delays in that step push your entire green card timeline back by months.
Document your fraud investigation experience precisely
USCIS scrutinizes I-140 petitions for fraud roles by checking whether your actual duties match the PERM job description. Keep records of specific cases handled, tools used, and losses prevented to support your petition if an RFE arrives.
Understand EB-2 versus EB-3 category placement early
Roles requiring only a four-year degree typically land in EB-3, while positions demanding an advanced degree in finance, criminology, or a related field may qualify for EB-2. Your category determines your priority date and wait time, so confirm it with the hiring employer before your PERM is filed.
Green Card Fraud Analyst: Frequently Asked Questions
Does a Fraud Analyst role qualify for employer-sponsored green card sponsorship?
Yes. Fraud Analyst positions routinely qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, provided the role requires a specific bachelor's degree in a field like finance, accounting, criminal justice, or information systems. Employers in banking, insurance, and fintech most frequently sponsor these roles because the position meets USCIS's specialty occupation definition and requires specialized analytical skills not easily sourced domestically.
How does PERM green card sponsorship differ from H-1B sponsorship for Fraud Analysts?
H-1B visa gives you temporary work authorization in three-year increments and is subject to an annual lottery cap. PERM green card sponsorship leads to permanent residency with no cap concerns at the EB-3 level for most countries outside India and China. The trade-off is time: PERM, followed by I-140 approval and adjustment of status, typically takes two to four years for most nationalities, compared to H-1B's faster initial authorization.
What education and experience do I need for an employer to sponsor my green card as a Fraud Analyst?
Most PERM-sponsored Fraud Analyst roles require at minimum a bachelor's degree in finance, accounting, business, or a related quantitative field. Some EB-2 positions require a master's degree or a bachelor's plus five or more years of progressive experience in fraud investigation, AML compliance, or financial crimes analysis. USCIS evaluates the actual job duties against your credentials, so gaps between your degree field and the role's requirements can trigger a request for additional evidence.
How do I find Fraud Analyst jobs where employers will actually sponsor a green card?
Not every employer that hires Fraud Analysts has experience with PERM sponsorship. Use Migrate Mate to search specifically for Fraud Analyst openings at employers with confirmed green card sponsorship history, which filters out positions where sponsorship is listed as a possibility but the employer has never filed PERM before. This saves you from accepting an offer only to discover the company lacks the legal infrastructure or willingness to sponsor.
Can I switch Fraud Analyst jobs after my green card sponsorship is filed?
Once your I-140 is approved and your priority date is current, you have some portability under AC21 rules, which allow you to change to a same or similar occupation without restarting the process. Fraud Analyst roles and adjacent positions in financial investigation, AML compliance, or risk operations are often considered sufficiently similar. Changing employers before I-140 approval generally requires restarting PERM from the beginning with the new employer.