Green Card Operations Support Manager Jobs
Operations Support Manager green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the Department of Labor before filing an I-140 petition. Per-country backlogs mean priority dates matter, so starting the process early gives you the strongest path to lawful permanent residence.
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This position requires an onsite presence at the Banfield Pet Hospital headquarters in Vancouver, Washington, with a hybrid work schedule (3 days/week).
Summary and Qualifications:
Partner with Central Team Support (CTS) functional teams, field leaders and hospital leaders to ensure effective and consistent management and implementation of Operations team projects and programs.
Focus on development and implementation of Operational processes, projects, and programs.
Essential Responsibilities and Tasks:
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Manage and facilitate the appropriate cross-functional work with Operations, Veterinary Affairs, Marketing, Commercial, Finance, Learning & Development, Corporate Affairs, IT, and other key stakeholders’ team to ensure successful implementation of Operational projects and programs.
- Partner with CTS teams, field leadership and hospital associates to implement and fulfill project requirements.
- Review/analyze existing programs for improvements (streamlining, ease of processes, engagement of project teams, quality of outputs and results achieved) in project/program processes.
- Provide mentorship to others on team regarding processes of project management and implementation of projects and programs as well as guidance and support on specific project.
- Act as an Operational resource for CTS teams, hospital associates and field leaders, performing necessary research to answer questions fully and accurately.
- Collaborate with peers on Operational team specific to regional support tactics, best practices, and organizational agility.
- Support practice initiatives, partner cross functionally with teams and lead designated operation workstreams for strategic and functional projects that impact business growth.
- Influence CTS stakeholders such as Field Operations, Veterinary Affairs, Marketing, Commercial, Finance, Learning & Development, Corporate Affairs, P&O, and Information Technology to achieve goals.
- Direct Operations associates for implementation of projects and programs.
- Other job duties as assigned.
Special Working Conditions:
- Ability to work at a computer for long periods of time.
- Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
- Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
Experience, Education and/or Training:
- Bachelor’s degree in Business Administration, Healthcare, Marketing, Communications, or Animal Science is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
- Five years of Veterinary and/or Operations experience are required.
- Experience with problem solving, negotiating, conflict resolution and peer relationships is required.
- Prior experience within a multi-unit company with field/operations interactions is required.
- Program Manager, Project Management and Change Management experience is preferred.
Salary Range:
The pay range for this role is $92,400 - $98,000.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
Benefits:
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk ().
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
This position requires an onsite presence at the Banfield Pet Hospital headquarters in Vancouver, Washington, with a hybrid work schedule (3 days/week).
Summary and Qualifications:
Partner with Central Team Support (CTS) functional teams, field leaders and hospital leaders to ensure effective and consistent management and implementation of Operations team projects and programs.
Focus on development and implementation of Operational processes, projects, and programs.
Essential Responsibilities and Tasks:
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Manage and facilitate the appropriate cross-functional work with Operations, Veterinary Affairs, Marketing, Commercial, Finance, Learning & Development, Corporate Affairs, IT, and other key stakeholders’ team to ensure successful implementation of Operational projects and programs.
- Partner with CTS teams, field leadership and hospital associates to implement and fulfill project requirements.
- Review/analyze existing programs for improvements (streamlining, ease of processes, engagement of project teams, quality of outputs and results achieved) in project/program processes.
- Provide mentorship to others on team regarding processes of project management and implementation of projects and programs as well as guidance and support on specific project.
- Act as an Operational resource for CTS teams, hospital associates and field leaders, performing necessary research to answer questions fully and accurately.
- Collaborate with peers on Operational team specific to regional support tactics, best practices, and organizational agility.
- Support practice initiatives, partner cross functionally with teams and lead designated operation workstreams for strategic and functional projects that impact business growth.
- Influence CTS stakeholders such as Field Operations, Veterinary Affairs, Marketing, Commercial, Finance, Learning & Development, Corporate Affairs, P&O, and Information Technology to achieve goals.
- Direct Operations associates for implementation of projects and programs.
- Other job duties as assigned.
Special Working Conditions:
- Ability to work at a computer for long periods of time.
- Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
- Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
Experience, Education and/or Training:
- Bachelor’s degree in Business Administration, Healthcare, Marketing, Communications, or Animal Science is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
- Five years of Veterinary and/or Operations experience are required.
- Experience with problem solving, negotiating, conflict resolution and peer relationships is required.
- Prior experience within a multi-unit company with field/operations interactions is required.
- Program Manager, Project Management and Change Management experience is preferred.
Salary Range:
The pay range for this role is $92,400 - $98,000.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
Benefits:
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk ().
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
See all 30+ Green Card Operations Support Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Operations Support Manager Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as an Operations Support Manager
Align your credentials with PERM requirements
PERM labor certification requires your employer to prove no qualified U.S. worker is available for the role. Document your operations management credentials, any advanced degree, and progressive supervisory experience now so your employer's attestation holds up under DOL audit.
Use O*NET to frame your occupation accurately
O*NET lists the standard duties and education requirements for Operations Support Manager roles. Matching your resume language to that occupational profile helps your employer define the PERM job description in a way DOL will certify without a recruitment finding challenge.
Find green card sponsors on Migrate Mate
Search Migrate Mate to identify employers with verified employment-based green card sponsorship history in operations roles. Targeting companies already familiar with the PERM and I-140 process reduces the risk they'll decline to sponsor once you're in the offer stage.
Check prevailing wage before salary negotiations
Your employer must pay at least the DOL prevailing wage for your occupation and location before PERM certification. Run your role and metro area through OFLC Wage Search so you enter salary conversations knowing the floor the employer is legally required to meet.
Track your priority date if your country faces backlogs
India and China nationals in EB-2 and EB-3 categories face significant priority-date backlogs. File the I-140 as early as possible to lock in your place in line, since the I-485 can't be filed until a visa number is current for your category and country.
Understand AC21 portability before switching employers
If you change employers after your I-485 has been pending 180 days or more, AC21 lets you port your green card case to a new Operations Support Manager role in the same or a similar occupation without restarting the PERM process from the beginning.
Green Card Operations Support Manager: Frequently Asked Questions
What does the PERM process involve for an Operations Support Manager role?
PERM requires your employer to obtain a prevailing wage determination from DOL, conduct a formal recruitment test to prove no qualified U.S. worker applied, and file a labor certification application. For Operations Support Manager positions, the job description must reflect the actual duties and minimum requirements of the role rather than inflated credentials designed to favor your qualifications.
How is green card sponsorship different from H-1B for this role?
H-1B visa grants temporary work authorization for up to six years and requires periodic renewal. An employment-based green card leads to lawful permanent residence with no renewal requirement. The PERM route also involves DOL recruitment testing and I-140 and I-485 filings, making the process longer but resulting in a permanent outcome rather than a visa tied to one employer.
Does my employer need to sponsor me for EB-2 or EB-3?
Operations Support Manager roles typically qualify under EB-2 if the position requires an advanced degree or if you hold a bachelor's degree plus five years of progressive experience in the field. EB-3 applies to professionals with a bachelor's degree or skilled workers with at least two years of experience. Your employer's attorney will determine the category based on the job requirements they define in the PERM filing.
How do I find employers who sponsor green cards for operations roles?
Migrate Mate lists employers with verified employment-based green card sponsorship history, searchable by role type and location. Targeting employers already familiar with the PERM process significantly improves your chances of receiving a sponsorship commitment during hiring, since those companies have established relationships with immigration counsel and understand the timeline involved.
Can I change jobs after my green card case is filed?
Once your I-485 has been pending for 180 days or more and your I-140 is approved, AC21 portability lets you move to a new employer in the same or a similar occupation without losing your priority date or restarting the process. Your priority date from an approved I-140 can also carry over to a new employer's petition if you change jobs earlier in the process.