Green Card Patient Account Representative Jobs
Patient Account Representative jobs with green card sponsorship exist at hospitals, physician groups, and revenue cycle management firms willing to file PERM labor certification. EB-3 covers this role for candidates with a relevant bachelor's degree or two or more years of billing and collections experience, leading to lawful permanent residency.
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CONSTRUYE TU FUTURO CON TSI
Representante de Servicio al Cliente Remoto
Detalles del puesto:
Los candidatos contratados para posiciones remotas recibirán el equipo necesario proporcionado por la empresa. Durante el proceso de entrevista y orientación se brindará información adicional sobre el uso, manejo y políticas del equipo asignado. Tras enviar tu solicitud, recibirás un correo electrónico con instrucciones para completar evaluaciones a través de la plataforma Harver. Completar esta evaluación impulsada por inteligencia artificial es un requisito obligatorio para continuar en el proceso de selección.
Ubicación:
- Posición remota (trabajo desde casa)
- Solo residentes de Puerto Rico – deben recoger el equipo en Metro Office Park, Lot 18A, Guaynabo, 00968, Puerto Rico
Compensación:
- $12.00 por hora
¿Por qué unirte a TSI?
- Trabajo remoto desde casa
- Capacitación pagada
- Ambiente de trabajo en equipo
- Oportunidades de crecimiento profesional
- Programa de bonos e incentivos
- Beneficios completos: plan médico, dental y visión
- Plan 401(k) con aportación de la empresa
- Tiempo libre pagado y días feriados
Postúlate hoy:
Buscamos personas motivadas, responsables y comprometidas que deseen desarrollar una carrera en servicio al cliente.
Responsabilidades del puesto
- Excelentes habilidades de comunicación verbal, escrita e interpersonal.
- Capacidad para comunicarse de manera efectiva con pacientes, responsables de cuenta y terceros para atender consultas y resolver situaciones de diversa complejidad.
- Documentar de forma precisa y detallada la información de facturación del paciente (datos demográficos, seguros y pagos) en FACS y en los sistemas hospitalarios correspondientes.
- Orientar a pacientes, responsables de cuenta y terceros sobre procesos de facturación, balances pendientes, pagos de seguro, denegaciones y otras consultas relacionadas.
- Capacidad para ofrecer soluciones de pago, establecer acuerdos de pago y orientar sobre opciones de asistencia financiera.
- Mantener la confidencialidad de la información del paciente y sus expedientes médicos conforme a HIPAA y las políticas de la empresa y del cliente.
- Revisar y auditar cuentas según sea necesario para garantizar precisión y eficiencia.
- Habilidad para escribir y documentar información mientras se atienden llamadas.
- Organizar y administrar eficazmente el tiempo y las tareas asignadas.
- Realizar otras funciones relacionadas según lo asignado por el supervisor.
Requisitos / Calificaciones
- Diploma de escuela secundaria o equivalente requerido.
- Mínimo de 2 años de experiencia en servicio al cliente.
- Experiencia utilizando sistemas de facturación y cuentas de pacientes de uso común.
- Dominio de programas como Microsoft Excel y otras aplicaciones de Microsoft Office.
- Conocimiento de operaciones de centros de contacto, prácticas comerciales estándar y procesos de cobro de cuentas.
- Excelentes destrezas de servicio al cliente y capacidad analítica.
- Puntualidad y confiabilidad son indispensables.
- Orientación al cumplimiento de metas y tareas.
Requisitos mínimos de internet para posiciones remotas:
- Conexión a internet de banda ancha (no se permite DSL ni conexión telefónica).
- Conexión por cable Ethernet requerida (no se permite Wi-Fi ni puntos de acceso móviles/hotspots).
- Resultado mínimo de prueba de velocidad: 25 Mbps de descarga y 20 Mbps de subida.
Notas adicionales:
Esta descripción de puesto no pretende ser una lista completa de todas las funciones y responsabilidades asociadas con el cargo. La empresa se reserva el derecho de modificar, ampliar, reducir o reasignar funciones según las necesidades operacionales del negocio.
TSI ofrece igualdad de oportunidades de empleo a todas las personas, sin distinción de raza, color, religión, sexo, edad, origen nacional, estado civil, orientación sexual, condición de veterano protegido, información genética, discapacidad o cualquier otra categoría protegida por las leyes federales, estatales o locales aplicables.
Pay Range: USD $11.00 - USD $12.00 /Hr.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Patient Account Representative
Match your credentials to the right EB category
Patient account work can qualify under EB-2 if your employer requires an advanced degree or a bachelor's degree plus five years of progressive revenue cycle experience. Document each promotion, expanded responsibility, and billing system you've owned to build that case before PERM begins.
Find employers with active PERM filing histories
Search for Patient Account Representative roles on Migrate Mate, which shows employers with verified employment-based green card sponsorship history so you can target health systems already familiar with the PERM recruitment and prevailing-wage process.
Verify your wage against the OFLC Wage Search
PERM requires your offered wage to meet the DOL prevailing wage for your SOC code and work location. Run the OFLC Wage Search for your metro area before accepting an offer so you can confirm the employer's budget aligns with what DOL will certify.
Target health systems with dedicated immigration counsel
Large hospital networks and regional health systems routinely sponsor patient-facing billing staff and retain in-house or outside immigration attorneys. Smaller independent practices often lack the infrastructure to manage multi-year PERM timelines, so filter your search toward organizations with established HR and legal teams.
Preserve your priority date if you change employers
Once USCIS approves your original I-140, your priority date can transfer to a new employer's I-140 petition. If your I-485 has been pending 180 days or more, AC21 portability also lets you move to a same or similar patient accounts role without restarting the full process.
Review the O*NET profile before PERM recruitment starts
PERM requires your employer to test the domestic labor market using duties tied to your actual role. Reviewing the O*NET occupation profile for Patient Account Representatives helps you and your employer align job descriptions with what DOL expects, reducing the risk of an audit.
Green Card Patient Account Representative: Frequently Asked Questions
Does a Patient Account Representative role qualify for employment-based green card sponsorship?
Yes. Patient Account Representatives can qualify under EB-3 as professionals if the position requires a bachelor's degree, or as skilled workers if it requires at least two years of specialized experience in medical billing, collections, or revenue cycle management. EB-2 sponsorship is possible when the employer documents a business necessity for an advanced degree or equivalent combination of education and progressive experience.
How is green card sponsorship different from H-1B sponsorship for this role?
Green card sponsorship through PERM is a permanent immigration benefit, not a temporary status. The employer files a PERM labor certification with the Department of Labor, demonstrating that no qualified U.S. worker is available, then files an I-140 immigrant petition with USCIS. Unlike the H-1B visa, there is no annual lottery, but employment-based green cards do carry per-country numerical limits, meaning nationals from high-demand countries may wait years for a priority date to become current before filing for adjustment of status.
How do I find Patient Account Representative jobs where the employer will sponsor a green card?
Migrate Mate is built specifically for this search. It lists U.S. employers with verified employment-based green card sponsorship history, searchable by role and location, so you're not cold-applying to employers who have never navigated PERM. Focusing your search on health systems, hospital networks, and large revenue cycle management firms also improves your odds, since these organizations have the HR infrastructure to manage multi-year immigration timelines.
What does the PERM process involve for a Patient Account Representative position?
PERM requires the employer to obtain a prevailing wage determination from the Department of Labor, run a mandatory recruitment campaign to test the U.S. labor market, and certify that no qualified American worker applied. If DOL certifies the PERM application, the employer then files an I-140 petition with USCIS. You cannot self-petition under EB-2 or EB-3 for this role type; a sponsoring employer must initiate every step.
Can I change employers after my Patient Account Representative green card process starts?
It depends on where you are in the process. If USCIS approved your I-140, your priority date can transfer to a new employer's I-140 so you don't lose your place in line. If your I-485 adjustment of status application has been pending for 180 days or more, AC21 portability allows you to accept a new patient accounts or similar revenue cycle role without the new employer restarting PERM from the beginning.