Green Card Patient Service Representative Jobs
Patient Service Representative roles at hospitals, clinics, and health systems can qualify for employment-based green card sponsorship under EB-3 for skilled workers or EB-2 for advanced-degree professionals in healthcare administration. Employers initiate the PERM labor certification through DOL before filing an I-140 immigrant petition, putting you on the path to permanent residency.
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LOCATION
Greenwood Physician Office State Road 135
107 N State Rd 135 Greenwood, Indiana 46142
WHAT WE NEED
A person who loves the challenge of making people smile
WHO WE ARE LOOKING FOR
When people come into a doctor’s office or hospital, they need to be greeted by a competent professional with a warm personality. The kind of person who can find the answers to their questions, handle their registration pleasantly and efficiently, and send them home with a sincere goodbye. It’s not the job for everyone – but it might be just the right job for you.
Do you have accurate follow through? Have you been told that you give excellent customer service? Can you work well with a team to find answers and keep things moving forward? Do you value working in a faith-filled environment? If so – keep reading because we’re looking for the best Patient Services Representatives in the area and we want you.
WHAT YOU WILL DO
- Provide exemplary customer service; greet and direct patients, family members, and other visitors.
- Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
- Schedule appointments and accurately enters data into scheduling system.
- Register patients and enters or updates demographic and insurance information into EMR system.
- Communicate with clinical staff to maintain patient flow and update waiting patients.
- Collect patient payments; applies payments and adjustments to patient accounts.
- Balance daily encounter forms and cash drawers.
WHAT IT TAKES TO SUCCEED
- Strong customer service skills
- Proficient computer skills
- Professional telephone etiquette
- Ability to interact with others in a calm, friendly and caring manner
- Active listening skills and empathy toward others
- High attention to detail
- Strong organizational and analytical skills
- Ability to follow well-defined instructions and comply with regulations, standards and procedures
- Ability to multi-task in a fast-paced environment
- Ability to maintain confidentiality of sensitive information
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Patient Service Representative
Document your healthcare credentials before applying
Gather transcripts, certifications in medical terminology or billing software, and any HIPAA compliance training records. PERM requires your employer to verify your qualifications match the advertised role, so having organized documentation speeds that verification.
Target health systems with E-Verify enrollment
Large hospital networks and federally funded health centers are required to use E-Verify, which signals established immigration compliance infrastructure. Employers already running I-9 verification through E-Verify are far more likely to have PERM filing experience for patient-facing roles.
Search for sponsoring employers using Migrate Mate
Filter by healthcare employers with active green card filing history for administrative roles. Migrate Mate surfaces DOL labor certification data so you can identify which health systems have sponsored Patient Service Representative positions before applying.
Understand how EB-3 backlog affects your country
EB-3 has no annual numerical cap on petitions, but visa number availability varies by birth country. Nationals of India and China face longer wait times due to per-country limits. Check the USCIS Visa Bulletin before accepting an offer to estimate your priority date timeline.
Ask employers about concurrent I-485 filing eligibility
If your priority date is current when the I-140 is approved, you can file for adjustment of status at the same time, shortening your wait for work authorization. Confirm with the hiring team whether they will support concurrent filing before signing an employment agreement.
Verify the prevailing wage tier before your offer
Your employer must pay at least the DOL prevailing wage for your metro area before PERM is certified. Look up the applicable wage level for Patient Service Representative using the OFLC Wage Search to confirm your offer meets DOL requirements before the labor certification is filed.
Green Card Patient Service Representative: Frequently Asked Questions
Can a Patient Service Representative role qualify for EB-3 green card sponsorship?
Yes. Patient Service Representative positions typically qualify under EB-3 as skilled workers when the role requires at least two years of training or experience, or as professionals when the employer requires a bachelor's degree. The employer files a PERM labor certification with DOL to demonstrate no qualified U.S. workers are available before sponsoring you for permanent residency.
How does green card sponsorship through PERM differ from H-1B sponsorship for this role?
H-1B visa sponsorship is temporary and requires annual renewals, while PERM-based EB-3 sponsorship leads directly to lawful permanent residency with no renewal cycle. H-1B also has an annual lottery with limited cap slots, whereas EB-3 has no petition cap. The PERM process takes longer upfront, often 12 to 24 months for certification and I-140 approval, but the outcome is a green card rather than a temporary status.
What credentials strengthen a PERM application for a Patient Service Representative?
Employers must define minimum qualifications in the PERM job posting, so your credentials need to match exactly what is advertised. Medical terminology certifications, experience with electronic health records systems, bilingual skills in healthcare settings, and customer service certifications like CEHRS can all support a stronger match. Avoid over-qualifying beyond the posted requirements, as that can complicate the PERM audit process.
How do I find Patient Service Representative jobs that offer green card sponsorship?
Most job postings don't advertise PERM sponsorship explicitly, which makes it hard to identify sponsoring employers from listings alone. Migrate Mate aggregates DOL labor certification data so you can search by job title and see which health systems and clinics have a documented history of sponsoring Patient Service Representative roles for green card applicants, saving you from applying to employers unlikely to sponsor.
Can I switch employers after my PERM is certified but before my green card is approved?
Once your I-140 is approved and your priority date is current, portability rules under AC21 allow you to change employers if the new role is in the same or a similar occupational classification and your I-485 has been pending for at least 180 days. Patient-facing healthcare administration roles generally meet the same-or-similar standard, but you should confirm with an immigration attorney before accepting any new offer.