Green Card Quality Management Specialist Jobs
Quality Management Specialist roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which requires employers to document recruitment efforts before filing an I-140 immigrant petition. Roles tied to ISO compliance, auditing, or regulatory systems typically support specialty occupation and advanced-degree arguments. Finding an employer ready to sponsor is the critical first step.
Find Green Card Quality Management Specialist JobsOverview
Showing 5 of 9+ Quality Management Specialist jobs
See all Quality Management Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Quality Management Specialist roles.
Get Access To All JobsWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Purpose:
The CVS Health Quality Assurance Specialist, Enterprise Absence Management will be responsible for supporting the day-to-day operation of Enterprise Absence Management (myLeave) Team by ensuring the operation meets required quality and service delivery standards including compliance with all leave of absence and accommodation requests. This role will be responsible for identifying enhancements and training needs, as well as being an advocate for change to increase effectiveness and productivity for the myLeave team. The Quality Assurance Specialist, Enterprise Absence Management will measure the quality of all processes related to leave of absence and accommodations to identify continuous process improvements and facilitate growth of the myLeave teams and programs.
Job Responsibilities:
- Conduct random quality audits / service observe call center agents, case managers and researchers and accommodation requests to determine accuracy of CVS Health’s policies and procedures are being met.
- Identify any process delivery or behavior themes across the myLeave team call center and / or case managers to advise of additional required training.
- Facilitate monthly Quality Assurance reviews to identify individual call center, case manager and researcher training needs and/or broader training should Quality Assurance results identify a theme across a pod or broader team.
- Participate in quality improvement initiatives and offer opportunities or other efficiencies through improvement of the case management process.
- Develop and recommend process improvements to the myLeave trainers to ensure improvements that have been identified are being delivered and communicated out to the myLeave team.
- Determine and recommend adjustments to quality reviews.
- Monitor the call center and case managers to ensure process changes and legislative updates are being implemented and communicated to colleagues correctly.
- Conduct one-on-one training support and call listening, when needed.
- Facilitate User Acceptance Testing of any new and/or updated process configurations as well as legislative updates impacting processes.
- Support Team Leads and when necessary, assume call center or case manager role in times of increased activity.
- Collaborate with Trainers to develop quality reviews and knowledge assessments post-training sessions to assess myLeave team resources’ knowledge of new content and/or process changes.
- Additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; and effective conflict resolution.
- Perform quality assurance reviews of AI interactions, workflows, and system performance to identify defects, inaccuracies, compliance risks, and opportunities for improvement.
- Evaluate AI-generated interactions and outputs to ensure alignment with business requirements, regulatory standards, quality expectations, and customer experience objectives.
- Analyze Automated Quality Management (AQM) insights and quality trends to identify performance gaps, coaching opportunities, and training needs across the organization.
- Other duties as required.
Quality Assurance Specialists, Enterprise Absence Management are expected to be well versed in CVS Health’s technology, leave of absence policies, and myLeave procedures to deliver the best results to the myLeave team.
Qualifications
- Minimum of 3 years of recent experience in Absence Management industry (FMLA, LOA, ADA, STD, LTD)
- Excellent interpersonal communications skills both verbal and written
- Strong organizational and analytical skills
- Intermediate Microsoft Office: Excel, Word, PowerPoint, Outlook
Preferred Qualifications:
- Self-starter and proven team player capable of prioritizing work and problems simultaneously
- Comfortable working in a high-energy, quickly changing and demanding environment
Education:
- Bachelor's Degree (preferred) or equal years of working experience may be considered
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/04/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Purpose:
The CVS Health Quality Assurance Specialist, Enterprise Absence Management will be responsible for supporting the day-to-day operation of Enterprise Absence Management (myLeave) Team by ensuring the operation meets required quality and service delivery standards including compliance with all leave of absence and accommodation requests. This role will be responsible for identifying enhancements and training needs, as well as being an advocate for change to increase effectiveness and productivity for the myLeave team. The Quality Assurance Specialist, Enterprise Absence Management will measure the quality of all processes related to leave of absence and accommodations to identify continuous process improvements and facilitate growth of the myLeave teams and programs.
Job Responsibilities:
- Conduct random quality audits / service observe call center agents, case managers and researchers and accommodation requests to determine accuracy of CVS Health’s policies and procedures are being met.
- Identify any process delivery or behavior themes across the myLeave team call center and / or case managers to advise of additional required training.
- Facilitate monthly Quality Assurance reviews to identify individual call center, case manager and researcher training needs and/or broader training should Quality Assurance results identify a theme across a pod or broader team.
- Participate in quality improvement initiatives and offer opportunities or other efficiencies through improvement of the case management process.
- Develop and recommend process improvements to the myLeave trainers to ensure improvements that have been identified are being delivered and communicated out to the myLeave team.
- Determine and recommend adjustments to quality reviews.
- Monitor the call center and case managers to ensure process changes and legislative updates are being implemented and communicated to colleagues correctly.
- Conduct one-on-one training support and call listening, when needed.
- Facilitate User Acceptance Testing of any new and/or updated process configurations as well as legislative updates impacting processes.
- Support Team Leads and when necessary, assume call center or case manager role in times of increased activity.
- Collaborate with Trainers to develop quality reviews and knowledge assessments post-training sessions to assess myLeave team resources’ knowledge of new content and/or process changes.
- Additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; and effective conflict resolution.
- Perform quality assurance reviews of AI interactions, workflows, and system performance to identify defects, inaccuracies, compliance risks, and opportunities for improvement.
- Evaluate AI-generated interactions and outputs to ensure alignment with business requirements, regulatory standards, quality expectations, and customer experience objectives.
- Analyze Automated Quality Management (AQM) insights and quality trends to identify performance gaps, coaching opportunities, and training needs across the organization.
- Other duties as required.
Quality Assurance Specialists, Enterprise Absence Management are expected to be well versed in CVS Health’s technology, leave of absence policies, and myLeave procedures to deliver the best results to the myLeave team.
Qualifications
- Minimum of 3 years of recent experience in Absence Management industry (FMLA, LOA, ADA, STD, LTD)
- Excellent interpersonal communications skills both verbal and written
- Strong organizational and analytical skills
- Intermediate Microsoft Office: Excel, Word, PowerPoint, Outlook
Preferred Qualifications:
- Self-starter and proven team player capable of prioritizing work and problems simultaneously
- Comfortable working in a high-energy, quickly changing and demanding environment
Education:
- Bachelor's Degree (preferred) or equal years of working experience may be considered
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/04/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See all Green Card Quality Management Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Quality Management Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Quality Management Specialist
Translate your credentials into PERM language
Your ISO certifications, Six Sigma credentials, and quality auditing experience map directly to DOL occupational requirements. Frame your resume around the specific duties PERM labor certifications list for Quality Management Specialist roles, not generic quality assurance language.
Target employers with active PERM filing history
Search OFLC disclosure data for employers who have filed PERM certifications under SOC code 11-9199 or 13-1041. Companies that have sponsored this role before have an established internal process and are far more likely to sponsor again.
Use Migrate Mate to find sponsoring employers fast
Filter by quality management roles and green card sponsorship history on Migrate Mate to surface employers who have completed PERM filings in your industry. This cuts the research time that typically stalls foreign professionals at the job-search stage.
Understand how your degree tier affects the petition
EB-3 covers bachelor's-level professionals, while EB-2 requires an advanced degree or equivalent. If your quality role demands an MBA or master's in engineering, make sure your offer letter and PERM job description explicitly reflect that requirement so USCIS can classify your petition correctly.
Raise sponsorship before the offer letter stage
Employers unfamiliar with PERM often agree informally but then stall when legal costs surface. Ask directly during final-round interviews whether the company has sponsored EB-2 or EB-3 before and has immigration counsel on retainer, so there are no surprises after you accept.
Verify the prevailing wage before your salary negotiation
Your employer's PERM application must certify a wage meeting DOL prevailing wage levels for your location and role. Look up your specific wage level using the OFLC Wage Search tool before negotiating so your offered salary won't trigger a DOL audit or delay certification.
Green Card Quality Management Specialist: Frequently Asked Questions
Which EB category fits a Quality Management Specialist role?
Most Quality Management Specialist positions qualify under EB-3 as skilled workers if they require a bachelor's degree in engineering, business, or a related field. Roles that demand a master's degree or equivalent, such as senior quality systems managers overseeing regulatory compliance programs, can qualify under EB-2. The job description your employer files with PERM determines which category applies to your petition.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa sponsorship is temporary, capped at 85,000 annually, and subject to a lottery. PERM-based green card sponsorship leads to permanent residency and has no annual cap at the EB-3 level for most countries outside India and China. The PERM process also requires your employer to complete a formal recruitment process through DOL before filing your I-140, making the employer's commitment more substantial than H-1B sponsorship typically requires.
What does the PERM recruitment process mean for a quality management job search?
Before filing your PERM labor certification, your employer must advertise the Quality Management Specialist role publicly and document that no qualified U.S. workers applied. This process typically takes six to twelve months before your I-140 petition can be filed. It means you should begin sponsorship conversations early in your job search, not after an offer is in hand, so the employer can plan the filing timeline realistically.
Where can I find Quality Management Specialist jobs with green card sponsorship?
Migrate Mate lets you search specifically for Quality Management Specialist roles where employers have a documented history of green card sponsorship through PERM. Rather than filtering generic job postings and guessing at sponsorship willingness, you can target employers who have already completed EB-2 or EB-3 filings for comparable roles in your industry and location.
Can my ISO or Six Sigma certifications strengthen a PERM or EB-2 petition?
Yes, professional certifications like Certified Quality Auditor, Six Sigma Black Belt, or ISO 9001 Lead Auditor can support your EB-2 petition by demonstrating the specialized knowledge your role requires. For PERM, they help establish that the position genuinely requires a degreed professional rather than a generalist, which strengthens the job description DOL reviews during labor certification. Document these credentials clearly in your application package.