Green Card Relay Technician Jobs
Relay Technician roles at utilities, grid operators, and industrial facilities qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process. Employers file on your behalf, leading to permanent residency. Specialized electrical protection knowledge and hands-on relay testing experience strengthen your PERM sponsorship case significantly.
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Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio.
We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Onboard and Carrier Procurement Support Specialist. In this role, you will be primarily focused on onboarding new carrier partners into Amazon’s transportation network and engaging with existing carriers to support in their retention. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results.
Key job responsibilities
- Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time
- Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues
- Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes
- Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines
- Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process
- Escalate complex issues to relevant stakeholders
BASIC QUALIFICATIONS
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- 1+ years of customer service or back-office roles in corporate environments experience
- High school or equivalent diploma
- Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.)
PREFERRED QUALIFICATIONS
- Experience in transportation operations and industry knowledge
LOCATION
USA, TN, Nashville - 20.28 - 26.25 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
DESCRIPTION
Amazon is building the earth’s best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon’s global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon’s portfolio.
We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Onboard and Carrier Procurement Support Specialist. In this role, you will be primarily focused on onboarding new carrier partners into Amazon’s transportation network and engaging with existing carriers to support in their retention. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results.
Key job responsibilities
- Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time
- Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues
- Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes
- Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines
- Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process
- Escalate complex issues to relevant stakeholders
BASIC QUALIFICATIONS
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- 1+ years of customer service or back-office roles in corporate environments experience
- High school or equivalent diploma
- Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.)
PREFERRED QUALIFICATIONS
- Experience in transportation operations and industry knowledge
LOCATION
USA, TN, Nashville - 20.28 - 26.25 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Relay Technician
Document your relay testing credentials early
Gather certifications like NETA or IEEE membership, calibration records, and protective relay testing logs before applying. PERM requires your employer to define minimum job requirements, and your credentials must match exactly what they advertise.
Target utilities with active PERM filing histories
Investor-owned utilities, rural electric cooperatives, and independent power producers regularly sponsor relay technicians through PERM. Search OFLC disclosure data to confirm which employers have filed EB-3 certifications for electrical protection or substation roles recently.
Verify your role qualifies under EB-3 skilled worker
Relay Technician positions typically qualify under EB-3 as skilled workers requiring at least two years of training. Check the O*NET occupation profile for the job zone classification your employer will likely cite in the PERM application.
Ask employers about prevailing wage before accepting offers
PERM requires your employer to pay the DOL prevailing wage for your location and job duties. Use the OFLC Wage Search to check the Level I through Level IV wage tiers for relay or electrical protection technician roles in your target metro area.
Find green-card-sponsoring employers through Migrate Mate
Search Migrate Mate to identify Relay Technician employers with active EB-2 and EB-3 sponsorship histories. Filtering by role and sponsorship type saves time compared to manually reviewing OFLC disclosure files for each potential employer.
Understand how USCIS priority dates affect your timeline
Once your I-140 petition is approved, your place in the green card queue is set by your priority date. For most countries outside India and China, EB-3 relay technician cases move to adjustment of status within a manageable timeframe under current USCIS visa bulletin cutoffs.
Green Card Relay Technician: Frequently Asked Questions
Does a Relay Technician role qualify for EB-2 or EB-3 green card sponsorship?
Most Relay Technician positions qualify under EB-3 as skilled worker roles requiring at least two years of specialized training or experience in protective relay systems, substation protection, or power grid testing. EB-2 sponsorship is possible if the role requires a bachelor's degree in electrical engineering or a related field and the employer can justify that requirement in the PERM application.
How does green card sponsorship differ from H-1B sponsorship for a Relay Technician?
Green card sponsorship through PERM leads to permanent residency, not a temporary status. Unlike the H-1B visa, EB-3 has no annual lottery, so your employer's petition is processed on its own merits without a random selection event. The tradeoff is a longer overall timeline: PERM labor certification, I-140 approval, and adjustment of status typically span two to four years for most nationalities, compared to an H-1B that can be active within months.
What does the PERM process look like for a Relay Technician employer?
Your employer files a PERM application with the DOL, documenting that no qualified U.S. workers are available for the role at the prevailing wage. The recruitment process must follow strict DOL advertising requirements. Once certified, your employer files an I-140 immigrant petition with USCIS on your behalf. Only after I-140 approval and a current priority date can you file for adjustment of status or apply for an immigrant visa abroad.
How can I find Relay Technician jobs that offer green card sponsorship?
Migrate Mate lets you search specifically for Relay Technician roles at employers with EB-2 and EB-3 sponsorship histories, filtered by location and job category. This is more efficient than reviewing raw OFLC disclosure files manually. Targeting employers who have completed PERM certifications for similar roles in the past significantly increases your chances of finding a willing sponsor.
Can my Relay Technician green card case proceed while I'm on a work visa?
Yes. Many sponsored relay technicians begin the PERM and I-140 process while working on H-1B, TN visa, or other employment-authorized statuses. Once your I-140 is approved and your priority date becomes current, you file Form I-485 to adjust status without leaving the country. USCIS permits concurrent filing of I-140 and I-485 when a visa number is immediately available, which can shorten the final waiting period.