Green Card IT Technical Support Jobs
IT Technical Support roles qualify for green card sponsorship under EB-2 or EB-3 when the position requires a bachelor's degree in computer science, information technology, or a related field. Employers file a PERM labor certification with DOL before sponsoring permanent residency, making sponsorship a long-term commitment tied to a specific role.
Find Green Card IT Technical Support JobsOverview
Showing 5 of 3,391+ IT Technical Support jobs
See all 3,391+ IT Technical Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Technical Support roles.
Get Access To All JobsThank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
See all 3,391+ Green Card IT Technical Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card IT Technical Support Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in IT Technical Support
Match your credentials to the PERM job requirements
PERM locks your qualifications to the job description filed with DOL. If your degree is in a field like electrical engineering rather than IT, gather documentation showing coursework or certifications that bridge the gap before your employer files.
Target employers with dedicated immigration support teams
IT support roles at mid-size technology firms and managed service providers are more likely to have in-house HR processes for PERM sponsorship than small businesses, which often lack the infrastructure to navigate labor certification requirements.
Search for sponsoring employers using Migrate Mate
Migrate Mate lets you filter IT Technical Support positions by employers with active green card sponsorship history, so you're applying to roles where PERM sponsorship is already part of the hiring process rather than a negotiation.
Understand how prevailing wage affects your offer
DOL requires your offered wage to meet or exceed the prevailing wage for your role and location. Use the OFLC Wage Search to look up the Level I through Level IV wage tiers for IT Technical Support before evaluating any offer tied to sponsorship.
Clarify sponsorship intent before accepting an offer
Ask the employer directly whether they will file PERM for your role and confirm the timeline. PERM requires posting, recruitment, and DOL processing that can take well over a year before an I-140 petition is even filed.
Check your occupation profile under O*NET before filing
Your employer's attorney will reference O*NET to define your job duties and minimum requirements in the PERM application. Reviewing the IT Technical Support profile in advance helps you flag discrepancies between the official definition and your actual role.
Green Card IT Technical Support: Frequently Asked Questions
Does IT Technical Support qualify for EB-2 or EB-3 green card sponsorship?
Most IT Technical Support roles qualify under EB-3 as skilled workers or professionals, since the position typically requires a bachelor's degree in computer science, information technology, or a related field. EB-2 applies when the role requires an advanced degree or the employer can demonstrate the position demands graduate-level expertise. Your employer's immigration attorney will determine the correct category based on the actual job requirements.
How does PERM green card sponsorship differ from H-1B for IT Technical Support professionals?
H-1B visa is a temporary status with a three-year initial period and an annual lottery cap that creates real uncertainty each cycle. PERM sponsorship leads to permanent residency and has no annual cap at the EB-3 level, though priority date backlogs affect nationals from high-demand countries. The PERM process involves DOL labor certification, which can take one to two years before USCIS even receives the I-140 petition, so the path is longer but the outcome is permanent.
What is the PERM labor certification process for IT Technical Support roles?
PERM requires your employer to conduct a supervised recruitment campaign to demonstrate no qualified U.S. workers are available for the role. DOL reviews the application and, if approved, issues a certification that allows your employer to file an I-140 immigrant petition with USCIS. The entire PERM stage, from recruitment through DOL approval, typically runs six months to over a year before the I-140 stage begins.
How do I find IT Technical Support employers that sponsor green cards?
Migrate Mate filters IT Technical Support job listings by employers with documented green card sponsorship history, so you can focus applications on companies already familiar with the PERM process. This saves time compared to applying broadly and discovering late in the process that an employer won't sponsor permanent residency.
Can I change employers after my I-140 is approved for an IT Technical Support role?
Once your I-140 has been approved for at least 180 days and your adjustment of status application has been pending for at least 180 days, you may port to a new employer in the same or a similar occupational classification under AC21 portability rules. IT Technical Support roles generally share SOC codes with related IT support and helpdesk positions, but you should confirm with an immigration attorney that the new role qualifies as same or similar before making a move.