Green Card Restaurant Supervisor Jobs
Restaurant Supervisor green card sponsorship follows the EB-3 skilled worker path: your employer files PERM labor certification with the Department of Labor, then an I-140 immigrant petition with USCIS, before you adjust status or complete consular processing to reach lawful permanent residency. Priority-date backlogs vary by country of birth.
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Get Access To All JobsINTRODUCTION
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.
Position Summary
The successful Restaurant Supervisor is responsible for ensuring that the front of house staff operates successfully. This position entails overseeing and leading the front of the house crew during cruise execution to provide wonderful dining experiences to guests while adhering to safety rules and maintaining a high level of customer satisfaction.
DUTIES AND RESPONSIBILITIES
- Supervise and coordinate the activities of restaurant front of house staff to ensure efficient and effective operations.
- Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
- Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
- Resolve guest complaints and ensure that all guest issues are handled in a timely and professional manner.
- Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist with the recruitment and hiring of new restaurant staff as needed.
- Perform other duties as assigned by management.
Other Duties and Responsibilities
Additional job duties as assigned.
REQUIREMENTS & QUALIFICATIONS
- High school diploma or equivalent required; associate degree in hospitality management or a related field is a plus.
- Minimum of two (2) years guest service supervisory experience.
- Strong leadership, communication, and interpersonal skills.
- Certification in Health & Hygiene – SERV Safe.
- Certification in Alcohol Service – TIPS for managing onboard bars.
- Excellent guest service skills and a passion for delivering exceptional dining experiences.
- Proficiency in computer systems and software such as POS systems.
- Ability to work in a dynamic and fast-paced environment, including evenings, weekends, and holidays.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
INTRODUCTION
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.
Position Summary
The successful Restaurant Supervisor is responsible for ensuring that the front of house staff operates successfully. This position entails overseeing and leading the front of the house crew during cruise execution to provide wonderful dining experiences to guests while adhering to safety rules and maintaining a high level of customer satisfaction.
DUTIES AND RESPONSIBILITIES
- Supervise and coordinate the activities of restaurant front of house staff to ensure efficient and effective operations.
- Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
- Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
- Resolve guest complaints and ensure that all guest issues are handled in a timely and professional manner.
- Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist with the recruitment and hiring of new restaurant staff as needed.
- Perform other duties as assigned by management.
Other Duties and Responsibilities
Additional job duties as assigned.
REQUIREMENTS & QUALIFICATIONS
- High school diploma or equivalent required; associate degree in hospitality management or a related field is a plus.
- Minimum of two (2) years guest service supervisory experience.
- Strong leadership, communication, and interpersonal skills.
- Certification in Health & Hygiene – SERV Safe.
- Certification in Alcohol Service – TIPS for managing onboard bars.
- Excellent guest service skills and a passion for delivering exceptional dining experiences.
- Proficiency in computer systems and software such as POS systems.
- Ability to work in a dynamic and fast-paced environment, including evenings, weekends, and holidays.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Restaurant Supervisor
Document your supervisory experience thoroughly
PERM requires your employer to prove you meet the job's minimum requirements. Gather performance reviews, org charts showing your direct reports, and letters from past employers that specify your supervisory duties by name, not just your job title.
Search Migrate Mate for verified green card sponsors
Target restaurant groups and hospitality companies with a track record of PERM filings specifically for supervisory roles. Migrate Mate lists employers with verified green card sponsorship history, so you can focus your applications where sponsorship is already established practice.
Verify your role qualifies under EB-3 skilled worker
Restaurant Supervisor typically requires at least two years of experience, which fits the EB-3 skilled worker category. Cross-reference the O*NET occupation profile against the job description your employer drafts; mismatches between the two are a common PERM audit trigger.
Understand what the PERM recruitment test means for your timeline
Before DOL certifies your PERM, your employer must complete a formal recruitment test showing no qualified U.S. workers are available. This process alone can add several months before the I-140 is even filed, so factor it into your planning.
Check prevailing wage before accepting a job offer
PERM requires your offered wage to meet the DOL-defined prevailing wage for your occupation and location. Use the OFLC Wage Search to look up the wage level for Restaurant Supervisor in your city so there are no surprises after the sponsorship process begins.
Track your priority date if you were born in India or China
Employment-based green cards have per-country limits. Nationals of India and China often face significant backlogs in the EB-3 category. File the I-140 as early as your employer agrees to, since your priority date is set on that filing date, not at PERM approval.
Green Card Restaurant Supervisor: Frequently Asked Questions
Can a restaurant group sponsor a Restaurant Supervisor for a green card?
Yes. Many multi-unit restaurant groups and hotel food and beverage operations sponsor Restaurant Supervisors under the EB-3 skilled worker category. The employer files PERM labor certification with the Department of Labor, demonstrating that no qualified U.S. worker is available for the role, then files an I-140 immigrant petition with USCIS. The role must require at least two years of experience to qualify as a skilled worker.
How is green card sponsorship different from H-1B sponsorship for this role?
Green card sponsorship leads to lawful permanent residency rather than a temporary work status. For Restaurant Supervisors, the EB-3 path requires PERM labor certification from the Department of Labor, a prevailing wage determination, and a formal recruitment test before USCIS adjudicates the I-140. There is no lottery, but per-country annual limits mean nationals of certain countries may wait years before a visa number becomes available.
What experience do I need to qualify for an EB-3 green card as a Restaurant Supervisor?
The EB-3 skilled worker category requires at least two years of training or experience in the occupation. For a Restaurant Supervisor role, your employer's PERM application will specify the minimum requirements, and you must meet them at the time PERM is filed. Supervisory duties, team size, and scheduling responsibility documented across prior roles all strengthen your case.
How do I find restaurant employers who sponsor green cards?
Start with Migrate Mate, which lists employers with verified green card sponsorship history by occupation. Focus on larger restaurant groups, hotel food and beverage departments, and contract dining companies, since they have dedicated HR infrastructure to manage the PERM and I-140 process. Smaller independent restaurants rarely sponsor because of the cost and administrative burden involved.
Can I change restaurant employers after my green card process has started?
AC21 job portability lets you change to a same or similar occupation once your I-485 adjustment of status application has been pending for 180 days or more and your I-140 has been approved. If you change employers before that point, the new employer generally must restart the PERM and I-140 process, though an approved I-140 priority date can often be carried over to the new petition.