Green Card Guest Service Supervisor Jobs
Guest Service Supervisor roles qualify for EB-3 skilled worker sponsorship through the PERM labor certification process, and candidates with an advanced degree or strong hospitality credentials may qualify at the EB-2 level. Employers file a PERM application with DOL before petitioning USCIS, making direct sponsorship the standard path to a U.S. green card in this field.
Find Green Card Guest Service Supervisor JobsOverview
Showing 5 of 8,410+ Guest Service Supervisor jobs
See all 8,410+ Guest Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Guest Service Supervisor roles.
Get Access To All JobsJOB SUMMARY:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Citizens Live at The Wylie is seeking a Guest Services Supervisor who will be responsible for overseeing and coordinating activities of the Guest Services team within the venue. Duties may also include management functions.
*Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.
WHAT THIS ROLE WILL DO
- Assign, direct, and supervise Guest Services staff during events.
- Provide exceptional guest service by greeting and assisting guests and responding to inquiries and complaints.
- On an ongoing basis, lead and train guest services staff to perform duties including but not limited to ticket scanning, ushering, handling lost and found items, and directing and assisting guests throughout the venue.
- Ensure all guest services team members are well-informed on event specific details.
- Assist with managing staff breaks.
- Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
- Oversee productivity and work assignments of the guest services staff and communicate with management any challenges and status of all assignments prior to the conclusion of the shift.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow crew members at the end of show to close the venue—this may include ensuring all guests are gone, removing trash from seated areas and GA floor, breaking down and putting away equipment, and assisting with staff checkout and uniform collection.
- Other tasks as assigned by the Experience Manager.
WHAT THIS PERSON WILL BRING
- High School Diploma or equivalent.
- At least 2 years in a guest services/hospitality role, ideally in a supervisory position.
- Creative thinker and problem solver.
- Excellent verbal, written and interpersonal communication skills.
- Acute sense of judgment, tact and diplomacy.
- A strong sense of teamwork and ability to execute programs.
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
JOB SUMMARY:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Citizens Live at The Wylie is seeking a Guest Services Supervisor who will be responsible for overseeing and coordinating activities of the Guest Services team within the venue. Duties may also include management functions.
*Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.
WHAT THIS ROLE WILL DO
- Assign, direct, and supervise Guest Services staff during events.
- Provide exceptional guest service by greeting and assisting guests and responding to inquiries and complaints.
- On an ongoing basis, lead and train guest services staff to perform duties including but not limited to ticket scanning, ushering, handling lost and found items, and directing and assisting guests throughout the venue.
- Ensure all guest services team members are well-informed on event specific details.
- Assist with managing staff breaks.
- Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
- Oversee productivity and work assignments of the guest services staff and communicate with management any challenges and status of all assignments prior to the conclusion of the shift.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow crew members at the end of show to close the venue—this may include ensuring all guests are gone, removing trash from seated areas and GA floor, breaking down and putting away equipment, and assisting with staff checkout and uniform collection.
- Other tasks as assigned by the Experience Manager.
WHAT THIS PERSON WILL BRING
- High School Diploma or equivalent.
- At least 2 years in a guest services/hospitality role, ideally in a supervisory position.
- Creative thinker and problem solver.
- Excellent verbal, written and interpersonal communication skills.
- Acute sense of judgment, tact and diplomacy.
- A strong sense of teamwork and ability to execute programs.
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
See all 8,410+ Green Card Guest Service Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Guest Service Supervisor Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Guest Service Supervisor
Document your supervisory experience precisely
PERM requires the employer to define the job duties and minimum requirements before filing. Make sure your resume reflects the exact supervisory scope, staff count, and service standards the role demands, so your credentials align with the certified job description.
Target hotel groups with in-house immigration support
Large hospitality groups with dedicated HR or legal teams file PERM applications routinely and understand the DOL process. Smaller independent properties often lack the infrastructure to sponsor, so prioritize employers whose organizational size signals an established hiring pipeline.
Verify the prevailing wage before accepting an offer
DOL requires your offered wage to meet or exceed the prevailing wage for your location and job level. Use the OFLC Wage Search to check the wage level yourself before the employer files, so there are no surprises during PERM certification.
Search sponsoring employers using Migrate Mate
Filter by job title and location on Migrate Mate to find Guest Service Supervisor roles at employers with active PERM and I-140 filing histories. This cuts out properties that have never sponsored a green card, letting you focus your applications where sponsorship is actually feasible.
Clarify the PERM timeline with your employer early
PERM labor certification alone can take six to twelve months before USCIS even receives the I-140 petition. Raise this timeline with hiring managers during the offer stage so both sides set accurate expectations about when permanent residency status is realistically achievable.
Request concurrent I-485 filing if your priority date allows
If your country of birth and visa category have a current priority date in the Visa Bulletin, you may file the I-485 adjustment of status concurrently with the I-140. This can shorten your total wait for a green card by months rather than waiting sequentially.
Green Card Guest Service Supervisor: Frequently Asked Questions
Does a Guest Service Supervisor role qualify for EB-2 or EB-3 green card sponsorship?
Most Guest Service Supervisor positions qualify under EB-3 as skilled workers, since the role typically requires at least two years of training or experience. EB-2 sponsorship is available if the position genuinely requires an advanced degree and the employer can document that requirement. Your employer's legal counsel will determine which category fits the role during PERM preparation.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
PERM sponsorship leads to permanent residency rather than a temporary visa status, and EB-3 has no annual lottery. The tradeoff is time: PERM labor certification, I-140 approval, and I-485 adjustment of status together take two to four years for most countries. H-1B visa provides faster initial authorization but requires renewal and offers no direct path to a green card on its own.
How can I find Guest Service Supervisor jobs where employers will sponsor a green card?
Migrate Mate lets you filter specifically for Guest Service Supervisor roles at employers with documented PERM and I-140 filing histories, so you're not applying blindly to properties that have never sponsored a foreign worker. Searching this way focuses your effort on employers who already understand the DOL and USCIS process.
What does the employer have to prove during the PERM process for this role?
DOL requires the employer to conduct a supervised recruitment process showing no qualified U.S. workers were available for the position at the offered wage. The employer must advertise the role, document all applicants considered, and certify that every rejection of a U.S. applicant was based on lawful job-related reasons before PERM can be approved.
Can my priority date affect how long I wait for a green card as a Guest Service Supervisor?
Yes. Your priority date is set when USCIS receives the I-140 petition, and it determines your place in line for a visa number. Applicants born in countries with high immigration demand, such as India or China, may face backlogs of several years even after I-140 approval. Applicants from most other countries can often file I-485 shortly after I-140 approval with no significant backlog wait.