Green Card Duty Manager Jobs
Duty Manager green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the Department of Labor before filing an I-140 petition. Operations and hospitality employers in the U.S. do sponsor this role, though per-country priority-date backlogs mean timelines vary significantly by nationality.
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Get Access To All JobsINTRO
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- You will be a leader in one of our largest hub operations
- Responsible for the efficient use of resources to ensure operational performance. Ensure observance of all company and departmental procedures, including safety and security.
- This job is a member of the Hubs & Gateways Team within the Customer Experience Division.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Lead and develop a team of leaders responsible for planning and executing assignments through technology such as GSRealTime
- Manage multiple software programs simultaneously to quickly analyze the operation and determine best course of action throughout the day
- Solve complex staffing situations to mitigate risks and drive results
- Lead and collaborate with Admin and Operations leaders to ensure resources are planned and applied where they are most needed
- Think strategically, develop reports and identify opportunities to improve processes to drive performance
- Communicate procedural changes to Customer Service Managers and other team members
- Ensures compliance and accountability follow through, and support as an escalation point
- Guide the development of Customer Service Managers
- Identify trends and team member developmental opportunities; design and implement methods to increase/improve performance
- Assist with Customer Service Manager interviews and selections
- Solicit ideas and/or feedback from team members and accept accountability for follow-through
- Foster positive relationships, drive engagement, and collaboration between allocators and frontline, as well as across departments
- Conduct grievance hearings and serve as a grievance hearing officer as necessary
MINIMUM QUALIFICATIONS
- High school diploma or GED equivalency
- 3 years airline supervisory experience
- 3 years airline operations experience
PREFERRED QUALIFICATIONS
- N/A
SKILLS, LICENSES & CERTIFICATIONS
- Self motivated and detail oriented team player
- Excellent interpersonal skills
- Ability to perform in a fast paced environment while maintaining a professional and effective approach in stressful situations
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
INTRO
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- You will be a leader in one of our largest hub operations
- Responsible for the efficient use of resources to ensure operational performance. Ensure observance of all company and departmental procedures, including safety and security.
- This job is a member of the Hubs & Gateways Team within the Customer Experience Division.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Lead and develop a team of leaders responsible for planning and executing assignments through technology such as GSRealTime
- Manage multiple software programs simultaneously to quickly analyze the operation and determine best course of action throughout the day
- Solve complex staffing situations to mitigate risks and drive results
- Lead and collaborate with Admin and Operations leaders to ensure resources are planned and applied where they are most needed
- Think strategically, develop reports and identify opportunities to improve processes to drive performance
- Communicate procedural changes to Customer Service Managers and other team members
- Ensures compliance and accountability follow through, and support as an escalation point
- Guide the development of Customer Service Managers
- Identify trends and team member developmental opportunities; design and implement methods to increase/improve performance
- Assist with Customer Service Manager interviews and selections
- Solicit ideas and/or feedback from team members and accept accountability for follow-through
- Foster positive relationships, drive engagement, and collaboration between allocators and frontline, as well as across departments
- Conduct grievance hearings and serve as a grievance hearing officer as necessary
MINIMUM QUALIFICATIONS
- High school diploma or GED equivalency
- 3 years airline supervisory experience
- 3 years airline operations experience
PREFERRED QUALIFICATIONS
- N/A
SKILLS, LICENSES & CERTIFICATIONS
- Self motivated and detail oriented team player
- Excellent interpersonal skills
- Ability to perform in a fast paced environment while maintaining a professional and effective approach in stressful situations
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
See all Green Card Duty Manager Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Duty Manager
Document your supervisory scope precisely
PERM requires your employer to define the Duty Manager role with specific duties, oversight responsibilities, and minimum requirements. Gather performance reviews, org charts, and any records showing staff counts you've managed to help HR build an accurate, defensible job description.
Verify your degree meets EB-2 or EB-3 thresholds
EB-2 requires an advanced degree or a bachelor's plus five years of progressive experience in a related field. If your hospitality or business degree is a three-year credential, get a formal foreign-credential evaluation before your employer files, so USCIS doesn't question eligibility mid-process.
Search Migrate Mate for employers with green card filing history
Target companies that have already sponsored foreign nationals for Duty Manager or similar operations roles. Migrate Mate shows verified PERM and I-140 filing history by employer and role, so you're applying to organizations that have navigated this process before, not ones hearing about it for the first time.
Push for prevailing-wage alignment before PERM is filed
DOL sets the prevailing wage for your role and location using the OFLC Wage Search before PERM is submitted. If your offered salary sits below the Level II or III wage for your metro area, ask your employer to adjust it now. A wage that fails the prevailing-wage test forces a restart.
Understand how priority dates affect your timeline
Once your employer's I-140 is approved, your priority date is set. Nationals of high-demand countries like India and China can face multi-year backlogs before an immigrant visa number becomes available. Check the monthly DOS Visa Bulletin to track your category's cutoff date.
Know your AC21 portability rights before you job-hop
If your I-485 adjustment-of-status application has been pending 180 days or more, AC21 lets you change to a same or similar Duty Manager role without losing your place in the queue. Confirm the new role's SOC code genuinely matches your original PERM classification before you accept any offer.
Green Card Duty Manager: Frequently Asked Questions
Which green card category fits a Duty Manager role?
Most Duty Manager positions qualify under EB-3 as professional or skilled worker roles, since the job typically requires a bachelor's degree in hospitality, business, or operations management, or at least two years of directly related supervisory experience. If you hold a master's degree or a bachelor's plus five years of progressive experience, your employer may instead file under EB-2, which shares the same PERM process but opens a separate visa preference category.
How is green card sponsorship different from H-1B for a Duty Manager?
H-1B visa sponsorship is temporary, capped at 65,000 registrations annually, and subject to a lottery. Green card sponsorship through the EB-2 or EB-3 path leads to permanent residence, with no lottery but a multi-step process: your employer must complete PERM labor certification with the Department of Labor, file an I-140 petition with USCIS, and then you either adjust status inside the U.S. or go through consular processing. Per-country numerical limits mean nationals of high-demand countries may wait years before a visa number becomes available.
What does the PERM recruitment process require for a Duty Manager hire?
Before filing PERM, your employer must run a mandatory recruitment test to show no minimally qualified U.S. worker is available for the role. For professional positions this includes a Sunday newspaper ad, an online job posting, and additional steps such as internal job fairs or campus recruiting. The recruitment must happen within 180 days before filing, and your employer must retain documentation for five years in case of a DOL audit.
How do I find employers who have sponsored Duty Manager green cards before?
Migrate Mate lists U.S. employers with verified PERM and I-140 filing history searchable by role and location, so you can target organizations that have already run the process for operations and hospitality positions. Applying to employers with an established track record significantly reduces the risk that your sponsor will abandon the case partway through.
Can I change employers after my green card case is filed?
Two distinct rules apply depending on where you are in the process. If only the I-140 is approved but your I-485 hasn't been pending 180 days yet, changing employers restarts the PERM and I-140 steps, though your priority date can carry over to the new employer's I-140 once the original was approved. Once your I-485 has been pending at least 180 days, AC21 portability lets you move to the same or a similar Duty Manager role without losing your position in the queue.