Guest Experience Host Jobs
Guest Experience Host jobs are open across hospitality, entertainment, retail, and corporate events, at every level from entry-level associate to senior lead, with specializations in front-of-house service, event coordination, and visitor relations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Guest Experience Host jobs
Host (Front Desk Agent, Barista & Guest Services) – The Red Hotel
To leave a positive IMPRINT on all we touch
The Red Hotel · 203 Bear Creek Ave, Morrison, CO 80465 · Managed by Imprint Hospitality
Job description
Host (Front Desk Agent, Barista & Guest Services) · Reports to: Operations Manager · Status: Full-time, hourly plus tips, non-exempt
Responsible for being the face of The Red Hotel. Hosts run the front desk, the lobby café, and guest services from one counter, welcoming hotel guests, Morrison locals, and Red Rocks concertgoers alike. It's a cross-trained role for people who love variety and love people, and who want every guest to leave with a positive impression of the hotel and the town.
Duties & Responsibilities – Front Desk:
- Check guests in and out using the PMS; verify IDs and payment, and walk guests through the hotel, café, and rooftop patio.
- Take reservations by phone, email, and walk-in; manage changes, cancellations, and pet-friendly room requests and policies.
- Process payments, deposits, and folios; balance the cash drawer and complete shift reports.
- Issue and control room keys and follow security procedures, especially on busy show nights.
Duties & Responsibilities – Café, Bar & Food:
- Pull espresso and make specialty coffee drinks, drip, and tea to our standards.
- Prepare breakfast items, pastries, grab-and-go, and light food to recipe and portion standards; prep, label, date, and rotate ingredients.
- Provide bar service in the lobby and on the rooftop patio: create and mix cocktails (including helping develop seasonal and signature drinks), pour wine and local beer, recommend drinks, and keep the bar stocked and clean.
- Check IDs and serve alcohol responsibly under Colorado liquor law and the Imprint Hospitality Alcohol Policy; refuse service when appropriate.
- Keep the café, bar, and food prep areas clean, stocked, and food-safe; follow health code, temperature logs, and allergen procedures; complete opening and closing duties.
- Keep the café, bar, and food prep areas clean, stocked, and food-safe; follow health code, temperature logs, and allergen procedures; complete opening and closing duties.
- Ring up café, bar, and market sales and room charges through the POS.
Duties & Responsibilities – Guest Services:
- Greet every guest warmly, hotel guest or walk-in neighbor, and anticipate needs: luggage, directions, parking, and pet amenities.
- Help guests plan their visit: Red Rocks shows and shuttles, Red Rocks Park and Bear Creek trails, Morrison restaurants, and day trips into the mountains.
- Address requests and complaints with empathy, find solutions, or escalate to the manager on duty.
- Coordinate with housekeeping and maintenance on room readiness and guest requests.
- Keep the lobby and café welcoming and tidy; respond to emergencies and immediately report any unsafe conditions.
Other Responsibilities:
- Provide assistance to other employees and departments to contribute to the best overall performance of the hotel.
- Follow Imprint Hospitality policies and standard operating procedures.
- Other duties as assigned.
You are: Committed to excellence, culture driven, transparent, passionate, courageous, intentional, authentic, competitive, creative, dynamic, nimble, engaging, fun, and detail oriented.
You can:
- Lift, push, pull, and carry up to 30 pounds (luggage, milk crates, supplies).
- Stand for most of the shift and climb stairs.
- Switch quickly between the desk and the espresso machine during busy periods.
- Respond quickly to emergencies.
You have:
- 1+ year in hospitality, customer service, retail, or a café; barista experience a plus (we'll train).
- A warm, upbeat personality and clear communication skills; local knowledge of Morrison and the foothills a plus.
- Basic computer skills; PMS and POS experience preferred.
- Colorado food handler training (or the ability to obtain it).
- Availability for mornings, evenings, weekends, and holidays as scheduled.
- At least 21 years of age for bar service (or as required by Colorado liquor law and house policy), and Colorado responsible vendor (alcohol server) training or the ability to complete it within 30 days.
Note – this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
Pay: $17-$19 per hour plus tips · Benefits: Insurance, 401k, Paid Time Off, Sick Leave · Schedule: Full-time, rotating shifts
Apply by December 6th. The Red Hotel and Imprint Hospitality are equal opportunity employers.
Host (Front Desk Agent, Barista & Guest Services) – The Red Hotel
To leave a positive IMPRINT on all we touch
The Red Hotel · 203 Bear Creek Ave, Morrison, CO 80465 · Managed by Imprint Hospitality
Job description
Host (Front Desk Agent, Barista & Guest Services) · Reports to: Operations Manager · Status: Full-time, hourly plus tips, non-exempt
Responsible for being the face of The Red Hotel. Hosts run the front desk, the lobby café, and guest services from one counter, welcoming hotel guests, Morrison locals, and Red Rocks concertgoers alike. It's a cross-trained role for people who love variety and love people, and who want every guest to leave with a positive impression of the hotel and the town.
Duties & Responsibilities – Front Desk:
- Check guests in and out using the PMS; verify IDs and payment, and walk guests through the hotel, café, and rooftop patio.
- Take reservations by phone, email, and walk-in; manage changes, cancellations, and pet-friendly room requests and policies.
- Process payments, deposits, and folios; balance the cash drawer and complete shift reports.
- Issue and control room keys and follow security procedures, especially on busy show nights.
Duties & Responsibilities – Café, Bar & Food:
- Pull espresso and make specialty coffee drinks, drip, and tea to our standards.
- Prepare breakfast items, pastries, grab-and-go, and light food to recipe and portion standards; prep, label, date, and rotate ingredients.
- Provide bar service in the lobby and on the rooftop patio: create and mix cocktails (including helping develop seasonal and signature drinks), pour wine and local beer, recommend drinks, and keep the bar stocked and clean.
- Check IDs and serve alcohol responsibly under Colorado liquor law and the Imprint Hospitality Alcohol Policy; refuse service when appropriate.
- Keep the café, bar, and food prep areas clean, stocked, and food-safe; follow health code, temperature logs, and allergen procedures; complete opening and closing duties.
- Keep the café, bar, and food prep areas clean, stocked, and food-safe; follow health code, temperature logs, and allergen procedures; complete opening and closing duties.
- Ring up café, bar, and market sales and room charges through the POS.
Duties & Responsibilities – Guest Services:
- Greet every guest warmly, hotel guest or walk-in neighbor, and anticipate needs: luggage, directions, parking, and pet amenities.
- Help guests plan their visit: Red Rocks shows and shuttles, Red Rocks Park and Bear Creek trails, Morrison restaurants, and day trips into the mountains.
- Address requests and complaints with empathy, find solutions, or escalate to the manager on duty.
- Coordinate with housekeeping and maintenance on room readiness and guest requests.
- Keep the lobby and café welcoming and tidy; respond to emergencies and immediately report any unsafe conditions.
Other Responsibilities:
- Provide assistance to other employees and departments to contribute to the best overall performance of the hotel.
- Follow Imprint Hospitality policies and standard operating procedures.
- Other duties as assigned.
You are: Committed to excellence, culture driven, transparent, passionate, courageous, intentional, authentic, competitive, creative, dynamic, nimble, engaging, fun, and detail oriented.
You can:
- Lift, push, pull, and carry up to 30 pounds (luggage, milk crates, supplies).
- Stand for most of the shift and climb stairs.
- Switch quickly between the desk and the espresso machine during busy periods.
- Respond quickly to emergencies.
You have:
- 1+ year in hospitality, customer service, retail, or a café; barista experience a plus (we'll train).
- A warm, upbeat personality and clear communication skills; local knowledge of Morrison and the foothills a plus.
- Basic computer skills; PMS and POS experience preferred.
- Colorado food handler training (or the ability to obtain it).
- Availability for mornings, evenings, weekends, and holidays as scheduled.
- At least 21 years of age for bar service (or as required by Colorado liquor law and house policy), and Colorado responsible vendor (alcohol server) training or the ability to complete it within 30 days.
Note – this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
Pay: $17-$19 per hour plus tips · Benefits: Insurance, 401k, Paid Time Off, Sick Leave · Schedule: Full-time, rotating shifts
Apply by December 6th. The Red Hotel and Imprint Hospitality are equal opportunity employers.
Guest Experience Host Jobs by Experience Level
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Find Guest Experience Host JobsGuest Experience Host Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in guest experience host jobs.
- One or more years of customer-facing service or hospitality experience
- Strong verbal communication and active listening skills in high-traffic environments
- Ability to multitask and stay composed during peak guest volume or service disruptions
- Proficiency with property management systems, ticketing platforms, or front-desk software
- Familiarity with ADA accessibility standards and inclusive guest service practices
- High school diploma or equivalent, with a hospitality or events certification a plus
Tips for Your Guest Experience Host Job Search
Tailor your resume to service metrics
Guest experience host roles reward candidates who can show concrete outcomes. Highlight guest satisfaction scores, resolution rates, or repeat visit data you influenced. Hiring managers want to see you understand what a successful interaction looks like, not just that you showed up.
Apply early to roles that fit
Migrate Mate lists guest experience host openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight de-escalation and conflict examples
Many job listings for this role ask behavioral questions about handling upset or confused guests. Build two or three specific stories into your resume and cover letter now, before you apply, so you're not scrambling to recall them during screening calls.
Research the venue type before each application
A guest experience host at a hotel lobby operates very differently from one at a museum, tech campus, or ticketed event venue. Read the job description closely and mirror the language it uses about the guest journey in your application materials.
Prepare for scenario-based interview rounds
Expect interviewers to present you with a live scenario: a double-booked reservation, an irate visitor, or a sudden staffing gap. Practice talking through your decision process out loud, not just the outcome, because hiring managers want to hear your reasoning.
Negotiate schedule flexibility as part of the offer
Guest experience host roles often include evenings, weekends, and holidays. When you receive an offer, clarify the rotation schedule and ask how shift preferences are assigned. Getting that in writing before your start date prevents friction later.
Guest Experience Host Jobs: Frequently Asked Questions
Which companies are hiring the most guest experience hosts?
Merlin Entertainments, Hyatt, and Sizzler are hiring the most guest experience hosts right now, with openings concentrated in Texas, Arizona, and North Carolina, based on current listings on Migrate Mate as of November 2026. Hospitality groups, entertainment venues, and corporate campus operators tend to post the highest volume of openings consistently.
How many guest experience host jobs are remote?
About 0% of guest experience host openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most guest-facing roles. The sub-areas most likely to offer remote or hybrid arrangements are virtual event coordination and digital guest support positions at tech companies or online service platforms.
How do you become a guest experience host?
Start by building direct customer service or hospitality experience through front desk, retail, or events work. Develop skills in conflict resolution, service recovery, and working with property management or ticketing systems. A role as a host, concierge, or visitor services associate is a common entry point. From there, demonstrated guest satisfaction outcomes and familiarity with the specific venue type help candidates move into dedicated guest experience host positions.
Can you get hired as a guest experience host with little or no experience?
Yes, many employers hire entry-level guest experience hosts if you can show strong interpersonal skills, composure under pressure, and a service mindset. Volunteer work at events, retail jobs, or any role where you handled public-facing interactions all count. Emphasize specific moments where you resolved a problem or improved someone's visit, even in informal settings, and frame them in terms the employer's industry recognizes.
What does the guest experience host interview process look like?
Most hiring processes start with a phone or video screen focused on your service background and availability. A second round typically involves in-person or virtual behavioral questions where you walk through past guest interactions. Some employers, particularly in hospitality and entertainment, include a brief role-play scenario to observe how you handle a difficult guest situation in real time before making a final offer.
Where can I find and apply to guest experience host jobs?
You can find and apply to guest experience host jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and venue type, then apply directly to each listing that fits your background.
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Find roles that match your experience and apply in just a few clicks.
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